Hotel Riu Palace Riviera Maya - All Inclusive

4.0 star property
Beach spa retreat walking distance from Playacar Golf Club

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Riviera Maya - All Inclusive

Aerial view
On the beach, white sand, sun loungers, beach towels
Lobby
Coffee shop
Aerial view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
The price is P20,076
P24,385 total
includes taxes & fees
Dec 5 - Dec 6

Room options

Available filters for rooms
Showing 39 of 39 rooms

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Superior, L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Superior | U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior | C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 34 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Suite (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Superior | C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Superior | B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior With Internal View

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 8 min walk
  • Playacar Golf Club - 1 min drive
  • Quinta Avenida - 4 min drive
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Playa del Carmen Main Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Occidental Allegro - ‬4 min walk
  • ‪Pool Bar - ‬11 min walk
  • ‪Don Rafael - ‬2 min walk
  • ‪Sports Bar Allegro Playacar - ‬4 min walk
  • ‪Turquesa - ‬7 min walk

About this property

Hotel Riu Palace Riviera Maya - All Inclusive

Upscale all-inclusive property refurbished in 2019 and located near Quinta Avenida
Located close to Playacar Golf Club and Playa del Carmen Maritime Terminal, Hotel Riu Palace Riviera Maya - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a nightclub. With a white sand beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a massage, and a body scrub at Renova Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Enjoy the health club, as well as activities like scuba diving, snorkeling, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a poolside bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, a vegetable garden, and a computer station
  • Wedding services, barbecue grills, and secured bicycle storage
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 460 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Heating and ceiling fans
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Don Rafael
  • Il Portico
  • Krystal
  • Yashima

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • TV in common areas
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu Palace Riviera Maya
Maya Riviera All Inclusive
Riu Palace Maya
Riu Palace Riviera
Riu Palace Riviera Maya
Riu Palace Riviera Maya All Inclusive
Riu Palace Riviera Maya All Inclusive Playa del Carmen
Riu Palace Riviera Maya Playa del Carmen
Riu Riviera
Riu Riviera Maya Palace
Riu Palace Riviera Maya All Inclusive All-inclusive property
Riu Riviera Maya Inclusive in

Frequently asked questions

Does Hotel Riu Palace Riviera Maya - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Riu Palace Riviera Maya - All Inclusive?

As of Dec 4, 2024, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Riviera Maya - All Inclusive on Dec 5, 2024 start from P 20,075.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riu Palace Riviera Maya - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Riviera Maya - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Riviera Maya - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Palace Riviera Maya - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within 1 mi (2 km) of Mayan Ruins of Playacar, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playacar Golf Club is steps away.

Hotel Riu Palace Riviera Maya - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1717 out of 2320 reviews" "
Rating 8 - Good. 387 out of 2320 reviews" "
Rating 6 - Okay. 122 out of 2320 reviews" "
Rating 4 - Poor. 51 out of 2320 reviews" "
Rating 2 - Terrible. 43 out of 2320 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing in all areas. I would highly recommend t and will stay again if we return to this area.
Stayed 9 nights in Nov 2024

10/10 Excellent

Sherryl

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled for a family vacation with our immediate family and extended family. We were a party of 20 raining in age from 16 months to 65 years. This hotel was perfect for everyone! The rooms were spacious and comfortable. The property was large enough to have excellent amenities but totally walkable from room to dinner to pools to beach. Food was excellent and the staff at the hotel were amazing. The grounds were immaculate (pool area, beach, rooms, pool washrooms, restaurants were all super clean) The resort said they were sold out but it didn’t seem overcrowded or crazy busy. We were always able to find loungers by the pool with no problem Entertainment was great every evening and lots to keep busy with during the day as well. We loved being able to walk easily (by beach or street) to the shops in Playacar and also to Playa Del Carmen. The location was so perfect. Absolutely recommend this resort to anyone.

8/10 Good

Susana, Tustin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to improve the quality and variety of food for a top hotel. The meat was dried, some of the desserts didn’t taste fresh and some vegetables over cooked. We have been in different high end hotels and the food was not as expected in this Riu Palace Riviera Maya. Other than that, everything was very nice.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lorena, CORONA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Eric Michael

Stayed 7 nights in Nov 2024

10/10 Excellent

Zhe

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 4 nights in Nov 2024

10/10 Excellent

Hongmei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 5 nights in Nov 2024

8/10 Good

Joey Ferreira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Gheorghe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there isn't any shopping and the entertainment not too good.
Stayed 7 nights in Nov 2024

10/10 Excellent

Agnieszka Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Mihneta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and staff.
Stayed 6 nights in Nov 2024

2/10 Terrible

Yilmaz

Disliked: Cleanliness

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and grounds. Layout a little odd for a family of 4 with the bathtub in the middle of the room and two beds pushed together then a cot added but the beds were comfortable. Dining was good. The only thing we wished for was more for the kids to do but that was our error in booking.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Amazing staff and service, very clean and beautiful. Beach is wonderful, staff really go above and beyond to make your stay comfortable. Would definitely recommend and come back again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort. Good dining options and very friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion!
Stayed 8 nights in Aug 2024

10/10 Excellent

Shahezad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service by all the employees at the hotel. We were very well taken care of.
Stayed 4 nights in Nov 2024

10/10 Excellent

ozhen, Kamloops

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Joseph

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Angelita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing! Food was delicious and resort is kid friendly.
Stayed 8 nights in Nov 2024

10/10 Excellent

Amy Outlaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Gagik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at the Riu Palace Riviera Maya and it exceeded all my expectations.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jusuf

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for vacation
Stayed 6 nights in Nov 2024