Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury property on the beach, with 5 outdoor pools

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Enjoy meals in this beautifully designed dining area with a long table, modern chairs, and a lush potted plant.

Relax in a cozy dining area with cushioned benches and a rustic wooden panel featuring the phrase 'CANTA Y NO LLORES'.

Relax by the resort's large pool surrounded by lush greenery and palm trees.

Relax by the pool with a view of the ocean, surrounded by lush greenery and modern architecture.

Welcome to our lobby, featuring a central reception desk, seating areas with benches and cushions, and a unique thatched ceiling design.

Overview
Rooms
Location
Policies

VIP Access

Excellent

Popular amenities

Bar
Hot Tub

P27,727 total

includes taxes & fees

Jul 29 - Jul 30

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Room options

All rooms

1 bed

2 beds

Showing 11 of 11 rooms

Premium bedding, down comforters, minibar, in-room safe

Family Concierge Junior Suite SwimUp

Very good

Highlights

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

Separate bedroom

58 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Family Concierge Suite SwimUp

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Down duvet

78 sq m
Sleeps 5
2 Double Beds

Master Suite Nature View

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Down duvet

106 sq m
Sleeps 4
1 King Bed

Family Concierge Master Suite SwimUp

Good

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Down duvet

106 sq m
Sleeps 4
1 King Bed

Junior Suite (Nature View)

Exceptional

Highlights

Air conditioning

Flat-screen TV

Down duvet

Premium bedding

Blackout drapes/curtains

Separate bedroom

Rainfall showerhead

Designer toiletries

63 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Concierge Suite Nature View

Wonderful

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Down duvet

78 sq m
Sleeps 5
2 Double Beds

Roulette Room Playa del Carmen or La Perla

Wonderful

Highlights

Air conditioning

Flat-screen TV

Down duvet

Premium bedding

Blackout drapes/curtains

Separate bedroom

Rainfall showerhead

Designer toiletries

58 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Family Concierge Junior Suite Nature View

Highlights

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Down duvet

Separate bedroom

Sofa bed - single

Blackout drapes/curtains

58 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Two Bedroom Master Suite

Exceptional

Highlights

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

2 bedrooms

184 sq m
Sleeps 10
1 Double Bed and 1 King Bed

Family Concierge Master Suite Nature View

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Flat-screen TV

Down duvet

106 sq m
Sleeps 3
1 King Bed

Suite (Nature View)

Excellent

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free cribs/infant beds

Flat-screen TV

Down duvet

Blackout drapes/curtains

Premium bedding

78 sq m
Sleeps 5
2 Double Beds

About the neighborhood

5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719

What's nearby

Punta Esmeralda Beach - 11 min walk - 1.0 km
Mamitas Beach - 3 min drive - 1.8 km
Quinta Avenida - 3 min drive - 2.2 km
Playa del Carmen Main Beach - 4 min drive - 2.2 km
Quinta Alegría Shopping Mall - 4 min drive - 2.9 km

Getting around

Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

‪Naos - ‬1 min drive
‪Illy Cafe - ‬3 min walk
‪Hadar - ‬1 min drive
‪Crisol - ‬4 min drive
‪Capella - ‬3 min walk

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury all-inclusive property near Quinta Avenida

Located close to Quinta Alegría Shopping Mall, Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free water park access, a swim-up bar, and a beach bar. Indulge in a manicure/pedicure, a facial, and a body treatment at Yhi Spa, the onsite spa. Be sure to enjoy a meal at any of the 13 on-site restaurants. Fitness classes and Pilates classes are offered at the health club; Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has shopping on site, a coffee shop/cafe, and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room.

Additional perks include:

5 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
Free self parking
A 24-hour front desk, tour/ticket assistance, and an elevator
Meeting rooms, a banquet hall, and a ballroom
Guest reviews give top marks for the beach locale, pool, and helpful staff

Room features

All 488 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.

Extra amenities include:

Rainfall showers, designer toiletries, and tubs or showers
50-inch flat-screen TVs with cable channels and DVD players
Wardrobes/closets, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included

24-hour room service

Lessons/classes/games

Bartending

Cooking

Dancing

Entertainment

Onsite entertainment and activities

Onsite live performances

Languages

English, Spanish

Similar properties

Relax by the serene pool surrounded by loungers and umbrellas, with a tranquil ocean view.

Pool
All inclusive
Spa
Kids pool

P14,288 total

includes taxes & fees

Aug 10 - Aug 11

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

13 restaurants
16 bars/lounges
A beach bar
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Capella
Kanna Beach Club
Sal Steak Cave
The Lunch Box
Tori

Things to do

5 outdoor pools
Arcade/game room
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Hot tub
Pilates classes
Playground
Sauna
Shopping
TV in common areas
Waterslide
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
DVD player
Free children's club
Free water park access
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center (25,005 square feet of space)
Meeting rooms

Outdoors

Beach towels
Beach umbrellas
Dock
On the bay
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas

Full-service spa

Body scrubs
Body wraps
Facials
Manicures/pedicures
Spa open daily

Accessibility

Elevator

3 floors
8 buildings
Ballroom
Banquet hall
Built in 2011
Reception hall
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Rainfall showerhead
Slippers
Towels provided

Entertainment

50-inch flat-screen TV with cable channels
DVD player

Food and drink

Limited room service
Minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

An early check-in fee will be charged

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: MXN 51 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Paradisus Playa del Carmen – Riviera Maya - All Inclusive on Jul 29, 2025 start from P 22,645.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Self parking is free at this property.

What time is check-in at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. Activities include bartending classes, cooking classes, dance classes, and more.

Where is Paradisus Playa del Carmen – Riviera Maya - All Inclusive located?

Nestled on the beach, this Luis Donaldo Colosio property is within 3 mi (5 km) of Quinta Avenida and Quinta Alegría Shopping Mall. Río Secreto and Xplor Theme Park are also within 9 mi (15 km).

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Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10

Staff was amazing

Stayed 6 nights in Jun 2025

10/10

We had so much fun at the Aqua Zone. The premises are clean and we enjoyed the food

Stayed 3 nights in Jun 2025

10/10

Most importantly the Staff was great.

Stayed 4 nights in Jun 2025

8/10

Great place.

Stayed 4 nights in Mar 2025

10/10

Nice hotel we plenty of restaurants and amenities, only issue was the beach which was with a lot of sea weed.

Stayed 3 nights in Jul 2025

8/10

Great resort, delicious food, very nice staff. Beach was unaccessible due to the Seaweed.

Stayed 5 nights in Jun 2025

10/10

The resort was beautiful. Family had a blast. The staff was very attentive

Stayed 4 nights in Jun 2025

10/10

Hotel was excellent from the facilities to restaurants and service. Our family concierge Jonathan Vergara went above and beyond in making our stay as great as possible. Would recommend

Stayed 10 nights in Jun 2025

10/10

Amazing property and staff.

Stayed 4 nights in May 2025

10/10

The staff made me feel comfortable and we did have a issue with the room and were about to move us to a better room for the inconvenience. The restaurants were much better than I anticipated. I would go back in a heartbeat

Stayed 4 nights in Jun 2025

10/10

Great family resort !!!

Stayed 4 nights in Apr 2025

10/10

Amazing property for families. We had a family concierge swim up suite and we absolutely enjoy being able to jump into the pool from our balcony. Veronica H was our concierge and she made it so special for our kids. We celebrated my son’s birthday and she helped make it so special. We can’t wait to go back.

Stayed 5 nights in Jun 2025

10/10

Very clean, employees are very nice. pools and water park wete great. A la cart restaurants are delicious.

Stayed 6 nights in May 2025

10/10

The hotel and staff are amazing. The beach had a bad seaweed problem as we went during the season for that. Not the hotels fault at all, though

Stayed 9 nights in Jun 2025

8/10

Great stay overall, kids had a blast enjoying the pirate ship pool a lot and the aqua park as well. The family concierge service was a frustrating experience for us and didn’t seem worth the extra cost.

Stayed 4 nights in Jun 2025

10/10

Very good overall good food and kids loved pools Only issue they need more help on front desk for check in and check out but resort was great overall will come back.

Stayed 4 nights in May 2025

10/10

We had the most lovely 4 days here! The hotel is breathtaking. It’s mixes the natural terrain and modern hotel seamlessly. The food was above average for an all inclusive. We love the Mexican and hibachi spot! I used the spa and wow it was wonderful the hydro jets and experience entirely was exceptional! I did not want to leave! Graciela was outstanding!!! She was wonderful and attentive. There aren’t enough words to express how great she was!! My kids loved the water park and the pools with the pirate ship! They were so sad to leave we can’t wait to come back

Stayed 3 nights in Jul 2025

2/10

Beach closed

Stayed 4 nights in Jun 2025

10/10

Everything was amazing only one thing need to improve is dinning option and more variety other wise it’s five star the and service n staff are amazing excellent.

Stayed 6 nights in May 2025

10/10

My husband, son, & I had an AMAZING stay here for 4-nights! What an amazing hotel full of activities for the kids and lots of restaurant choices for the adults and families. We enjoyed the Hibachi, as we felt that the cook entertained the kids well. The shows were good and tailored to the kids. We like that there is a “family” section separated from the “adult” section. The waterpark was great for the kids! Very clean. The staff were very friendly and professional, always helping the guests. The unlimited coffee, which is open 24hrs was a plus! The unlimited gelato parlour was beyond amazing! We are definitely staying at this hotel/resort again!

Stayed 4 nights in Jun 2025

10/10

Beautiful throughout, great food, big rooms, good pool options for kids

Stayed 8 nights in Mar 2025

10/10

Great place to stay staff is awesome. They do try to up sale but not too pushy. Beach sucks but they can’t control

Stayed 6 nights in Jun 2025

10/10

Nice property, beautiful design and friendly staff.

Stayed 6 nights in Mar 2025

10/10

The service was wonderful, the room spacious and clean, the pool games and music were fun, the food was delicious, our kiddos LOVED the water park. It was such an engaging place that we didn’t even care that the beach was a bust because the sargassum seaweed bloom because there’s much fun and relaxation to be had at the pool. We would go to the adult side sometimes, but it’s actually more fun on the family side. I would return here!

Stayed 5 nights in Jun 2025

8/10

Overall a nice all inclusive. Just needs a little bit repair in some of the walls and doors because of age. Food was great, buffet was a little small though, it was very difficult to book meals at the specialty restaurants because the 6-8pm dinner slots were always taken up. There’s were a lot of cute hang out space but a lot of it was outdoors without any ac so it was hot and humid. The housekeeping was excellent, came to refresh our beds and towels daily. The activities were very kid friendly. Spa was very nice.

Stayed 5 nights in May 2025

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Paradisus Playa del Carmen – Riviera Maya - All Inclusive

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Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Reviews

Popular amenities

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Room options

View all photos for Family Concierge Junior Suite SwimUp

Family Concierge Junior Suite SwimUp

Highlights

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Family Concierge Suite SwimUp

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Master Suite Nature View

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Family Concierge Master Suite SwimUp

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Junior Suite (Nature View)

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Family Concierge Suite Nature View

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Roulette Room Playa del Carmen or La Perla

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Family Concierge Junior Suite Nature View

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Two Bedroom Master Suite

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Family Concierge Master Suite Nature View

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

All inclusive details

Gratuities and taxes

Food and beverages

Lessons/classes/games

Entertainment

Languages

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Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in