Palaces in New York

"The staff is great, is what makes this property worth it, great location also, building is in good conditions and very clean. Room service ladys were the best, they really do a great job, above and beyond."

"The staff was very courteous and helpful. We were there during New Years and felt safe the whole time. Awesome location and accessible to everything you need. Mamadu - hotel security was awesome . Will stay here again"

"the hostess was very helpful "

"Such a great location nice and quiet yet close to transport, restaurants and the hotel has its own. Very clean and great service. Short distance to all attractions like, Time Square, Statue of Liberty, Brooklyn and Manhattan Bridges, 9/11 Museum and so much more. Perfect place to stay."

"Very convenient, close to everything!"

"Very close to the Lincoln Center. Great location! Missed seeing the rooftop. I was not clear about the cocktail thing, because I don't drink. If it was clearly stated it was a restaurant I may give dine there. I also don't know if I am allowed to be there without ordering food. I guess I should have asked. Bathroom: the toilet tank from time to time would release sound, affecting my sleep. The handle of the shower somehow was loose, hard to get the hot water. I tried to call the front desk, the line was always busy. Otherwise, a convenient and quiet stay. "

"Great hotel very well located. "

"The staff was very friendly and helpful with answering our questions, as we were first time visitors"

"Perfect for me and my mom for New Years. At first, I was concerned about the shared bathroom, but it's actually one toilet and one shower in a door key accessible room so really it's a private bathroom, but it's in the hallway but only one person at a time can use it. I wish I would've known that part because I would've booked it sooner for the entire trip, but I was turned off by them advertising shared bathroom, but really to me that's still private. The beds were comfortable and the TVs on each bed are great because my mom loves to watch the news and I don't so us being able to watch what we wanted on our own TVs was awesome. The rooms were small, but that was OK for us. We still had everything we needed. There's still a sink in the room for you to wash hands and brush your teeth and things like that. I thought the rooms were excellent and we really enjoyed our stay. The staff was very kind as well."