Insa-dong hotel rooms a the Independent

"staff was excellent from concierge to house keeping. Always went out of their way to help to help us with either directions or getting us taxis to wherever we needed to get to"

"Would love to be back for relaxation"

"Love the pool. But it was closed every time I wanted to swim. From 12 - 1:30pm every day."

"This was a clean, convenient and quiet property with friendly staff who spoke excellent English. I felt safe and welcome at all times. I appreciated how easy and convenient it was to get to shops, tourist sites, and transport (buses and subway). I will return to Seoul and will definitely stay here again! "

"While there were a few minor maintenance issues with our room (some of the power outlets were not working, refrigerator door wouldn’t shut, hotel wifi cut out), the staff were so responsive and had it all fixed by the very next day. Amazing responsiveness and politeness. The location of the hotel was way above expectation. Quiet area but only a short walk to Myeongdong Market. For our family’s first visit to Seoul, it was perfect. "

"Convenient location. Clean and comfortable."

"The Lotte services is impeccable!"

"Very convenient in transport or facilities for family and business trip"

"the hotel is really clean and the staff was all very polite and helpful, highly recommended "