Hayes hotel rooms a the Firmdale

"Excellent location! Great breakfast alternatives including GF!"

"Love the Hotel"

"Incredible, lovely stay Free large chocolate bar and water on arrival in room Free bottle refill station around hotel Friendly staff, clean and comfortable room and general hotel "

"It was great room, clean and comfortable "

"Loved the location.Also the decor with music memorabilia. Need upgrade on mattresses. Wonderful breakfast !"

"Great location close to historical monuments. Many wonderful dining options. Will stay here again when in London"

"We had to book at the last moment and the staff helped at every stage printing tickets asking if we needed anything. Very helpful staff"

"2nd stay here and just for 1 night for early flight home via T2 Heathrow .As before its very convenient from arrival via tube/car ,well signposted and then to Terminal for departure Very impressed by all staff from checkin through bar /food and drink in bar and ease of getting extension lead for cpap machine .Everyone was friendly professsional and well trained . Extension lead only available for medical device use but explained tactfully ! Bar was as before very well staffed with good staff -good choice of wines by glass and small plates -I had porkbelly pieces in spicy sauce excellent .Wimbledon final was on and excellent opportunities to watch from almost anywhere in bar . Only negative is that bar furniture eg banquettes /chairs are very tatty and look very tired -its a real jolt since rest of hotel is absolutely spanking smart -I mentioned this when we stayed in january but it does not do hotel credit !Maybe a refurb is overdue or delayed ."

"Great!"