Hayes hotel rooms a the Fraser

"Great location close to historical monuments. Many wonderful dining options. Will stay here again when in London"

"We had to book at the last moment and the staff helped at every stage printing tickets asking if we needed anything. Very helpful staff"

"2nd stay here and just for 1 night for early flight home via T2 Heathrow .As before its very convenient from arrival via tube/car ,well signposted and then to Terminal for departure Very impressed by all staff from checkin through bar /food and drink in bar and ease of getting extension lead for cpap machine .Everyone was friendly professsional and well trained . Extension lead only available for medical device use but explained tactfully ! Bar was as before very well staffed with good staff -good choice of wines by glass and small plates -I had porkbelly pieces in spicy sauce excellent .Wimbledon final was on and excellent opportunities to watch from almost anywhere in bar . Only negative is that bar furniture eg banquettes /chairs are very tatty and look very tired -its a real jolt since rest of hotel is absolutely spanking smart -I mentioned this when we stayed in january but it does not do hotel credit !Maybe a refurb is overdue or delayed ."

"Great!"

"Excellent location. Great customer service. Great choices for breakfast. "

"Ideal to the centre of London and short walks to nearby venues "

"Really enjoyed this hotel"

"Good stay "

"Great place to stay. Walking distance to the London Eye. Valet was phenomenal with service. "