Gulf Coast of Mexico hotel rooms a the Independent

"It was nice and quiet. Super friendly staff. They let us check in early, and held out bags for free the day of checkout. We were able to use the facilities until 7pm—although checkout is at noon! Couple nice places to eat as well as an Oxxo directly across the street. The rooms need a little maintenance—the bathrooms are aging and our shower didn’t work well. The pool always had enough beds available, free towel service, and the beach is excellent. All in all I liked it. I would...

"My first experience at an all-inclusive—amazing. Excellent food options, incredible service. Easy to jump on the R2 bus to go into Cancun or Playa Tortugas port to get an Ultramar ferry for an Isla Mujeres day trip—at Isla, I recommend Treehouse Yoga and Inkaholic tattoo. Cancun is wonderful and my friend and I—two middle aged women—felt incredibly safe while at the resort and in Cancun/Isla Mujeres. Thank you especially to Ham and Enrique and Stephanie the concierge for all their help and...

"Very good hotel for the price. The only problem is that it was very hard for us to find the entrance. You can only access through the parking lot or the mall if you already have the key. The swimming pool is beautiful!"

"Liked the different areas you could eat at. The different settings added a nice touch. Wish the beach was more private. Would be nice if the beach bar or the Sabio outside bar were open a bit later. Minor things though, absolutely love Privilege! Our 2nd time staying there. We will be back. "

"Fine for a night."

"Nice property,nice people to stay just as a hotel, no access to beach, good pool for relax. Nice rooms"

"Es mi segunda vez quedándome y la verdad siempre lo recomendaré para una noche o de paso. Lo único que me no me gustó fue que el puerto USB no funcionaba para cargar mi telefono, me di cuenta en la mañana que no había cargado, por suerte tenía mi power bank conmigo. Lo otro fue que no me preguntaron las opciones para el desayuno pues a pesar que solo es huevitos con waffles y banana en rodajas, al parecer puedes escoger comer 2 huevitos y 3 waffles o 3 huevitos y solo un waffle. También cuando...

"We were able to have an amazing vacation at Isla Hotel because of the amazing staff at the facility. However, we have stayed at many All-Inclusive resorts and this one is only “some exclusive”. We didn’t find out about the exclusions until we arrived. This is when the front desk manager shared that some menu items aren’t available, some alcohol is limited, there are no drinks or snacks provided in the room (no refrigerator and no drinks), and room service is not included. There were coffee...