Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5 star property
Adults-only beachfront property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Aerial view
Premium bedding, down comforters, pillowtop beds, free minibar
View from room
5 bars/lounges, 3 poolside bars, swim-up bar

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
  • All inclusive
  • Hot Tub
  • Pool
  • Room service
  • Spa
The price is P24,192
P24,192 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 16 of 16 rooms

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Dining table
  • 182 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite - 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Up Oceanfront - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Garden View - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Oceanfront Walk-Out - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite Oceanfront - 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 124 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Up - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Garden View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Oceanfront - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Luxury all-inclusive property near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort provides 3 poolside bars, a swim-up bar, and concerts and live shows. With a white sand beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a sports massage, hydrotherapy, and Ayurvedic treatments at Innan, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Fitness classes and yoga classes are offered at the gym; Hilton Playa del Carmen, an All-Inclusive Adult Only Resort also has a terrace, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks include:
  • 3 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • An outdoor tennis court, luggage storage, and a computer station
  • A reception hall, games, and evening entertainment
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 524 rooms boast comforts such as private indoor spa tubs and 24-hour room service, in addition to thoughtful touches like premium bedding and laptop-compatible safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and designer toiletries
  • 55-inch LED TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

As of Nov 27, 2024, prices found for a 1-night stay for 2 adults at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort on Dec 1, 2024 start from P 24,191.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-out is at noon.

Are there all-inclusive benefits at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, and more.

Where is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort located?

Located in Downtown Playa del Carmen, this beachfront property is in the city center, just steps from Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 878 out of 1364 reviews" "
Rating 8 - Good. 259 out of 1364 reviews" "
Rating 6 - Okay. 115 out of 1364 reviews" "
Rating 4 - Poor. 69 out of 1364 reviews" "
Rating 2 - Terrible. 43 out of 1364 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful.
Stayed 6 nights in Nov 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort. We felt welcomed, and there was so much entertainment provided and amenities available, that we didn’t even need to leave the hotel if we didn’t want to. The restaurants were excellent and the hospitality was great. The only thing I have to say is that the hot tub in the room can use some disinfecting, because when we turned on the water and filled the tub, orange dirt starting coming out of the jets, which made me not want to go into the tub. We notified the concierge and they sent housekeeping to clean the tub the next day.
Stayed 4 nights in Nov 2024

8/10 Good

Laura, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

chante jean

Stayed 4 nights in Oct 2024

10/10 Excellent

Elisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience. Clean, great atmosphere, walked 5th street most nights too. Food and service was great. Warm and welcoming!
Stayed 4 nights in Nov 2024

8/10 Good

Mandeep

Traveled with partner
Liked: Staff & service, amenities
We had a good stay at Hilton and loved the fact that it was walking distance to explore off resort. Only concerns we had were with cleanliness (dust under the sink counters, washroom door had wet stains that could've been wiped down).. I wouldn't recommend using the tub in the room as the water was yellow when we turned it on. The elevator was also down for our entire stay which meant we had go up/down many flights of stairs every day. We did not get the room we had booked but regardless we had a good time and will probably be back.
Stayed 6 nights in Nov 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great service. Fun poolside activities. Good food.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip and it’ll be a tough one to beat. Staff was awesome. Food was amazing. Overall experience was unforgettable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bernard

Stayed 1 night in Nov 2024

10/10 Excellent

Lilibeth, Rochester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and respectful.
Stayed 4 nights in Nov 2024

8/10 Good

Dhruv

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the food. Food was at best a college cafeteria level and the same menu every single day. Very disappointed with the food.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen Ann, Derry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fabulous enormous hotel. The large pool is gorgeous and a very sociable setting. The quiet pool in the back is also gorgeous. Staff is so kind and the entertainment staff is so much fun ... perfect for adults!!! Beautifully lit in the evenings and loved all the restaurants.
Stayed 7 nights in Nov 2024

10/10 Excellent

CLAUDIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the services, the restaurants everyone is very friendly, we had a great time!!
Stayed 3 nights in Oct 2024

4/10 Poor

Victor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
None of the food of all restaurants were good, food was cold and not poor quality not a good variety of beer.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tricia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff was great - particularly Debra! All staff polite and friendly Close proximity to other activities but plenty to do on-site
Stayed 5 nights in Nov 2024

6/10 Okay

Kenneth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-Limited, poor signage. -Weak alcohol options (all chemicals). -Noisy, cafeteria eating options, w poor lighting, w/o fans, color, table candles, greenery, or tablecloths. -Weak coffee and orange juice. -Linited crowded beach!
Stayed 7 nights in Nov 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The food quality wasn’t the greatest and there was only one smoking area.
Stayed 5 nights in Nov 2024

10/10 Excellent

Yovanna Teresa Caridad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved the staff, food was great (and im picky). Staff was super nice with great customer service! It was safe, you must go in with your bracelet, I went on a solo trip as a young female and felt safe inside the property. I wish they just had more of their native food. I like international food but I thought I would eat more tacos and mexican food. But I will definitely go back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mats

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except food could be a little better.
Stayed 6 nights in Nov 2024

10/10 Excellent

Meronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, wonderful views and the staff was awesome.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jack

Stayed 3 nights in Oct 2024

4/10 Poor

chantel

Food is horrible
Stayed 4 nights in Nov 2024

8/10 Good

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a court time that we’ve been to the property, we originally stayed here when it was “The Royal”. Since Hilton has taken over it seems like each time we go there are less amenities and more paying for things that used to be free. The staff is still exceptional but I think management is on a money grab for little things.
Stayed 6 nights in Nov 2024

10/10 Excellent

Emyr Vazquez

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar. Area segura y buenos anfitriones.
Stayed 5 nights in Nov 2024

10/10 Excellent

SORANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Food was good. No compleants
Stayed 6 nights in Nov 2024