Upstate New York hotel rooms a the Best Western

"We loved it all… and, especially the staff… everyone was cheerful and smiling… engaging… pleasant… always with a dash of appropriate humour… very helpful… and, incredibly attentive, intuitively so! The room was well appointed and clean. Loved walking around the campus! Enjoyed a fabulous football game! Dinner and brunch, was exceptional! We can’t wait for any or no reason to return! "

"Check in was very fast, customer service was excellent, rooms were spacious and very clean"

"Very Respectful "

"Angelo at the front desk was helpful, kind and personable."

"Was able to get an early check-in and start the fun at the water park. Room was really nice, booked the two bedroom balcony suite. Got an upgrade to the courtyard view. Seen poor reviews about food and service, but we enjoyed our meals and had no issue with service. Stayed on a Saturday night, so main "complaints" are that most restaurants only opened after 4pm, some areas of the water park were temporarily closed, and even though we had access to the water park on our check out date, the water park opens right at check out time which wouldn't have given us a chance to shower in our afterwards. Wish the water park opened earlier so we could've enjoyed it for a bit before checking out. All in all, it was a good stay and will definitely be back."

"The property is much older but you can see that their advertising the upcoming new look. The staff were all very nice and polite."

"Property seemed very safe and the staff was nice and helpful"

"The check-in was very smooth and the hotel itself was very quiet and clean."

"Good location. Quiet. Excellent staff"