The Kartrite Resort & Indoor Waterpark

4.0 star property
Family-friendly hotel with 5 restaurants and bars

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Kartrite Resort & Indoor Waterpark

Waterslide
Property grounds
Lobby
2 bars/lounges, poolside bar
Fitness facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
The price is P13,570
P19,088 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 23 of 23 rooms

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • 46 sq m
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

Jr. Suite, 1 King, Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Double Queen Suite with Patio

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Jr. Suite, 1 King, Sofa Bed, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 2 Bedrooms, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Two Bedroom Suite, 1 King, 2 Queens, Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • 79 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Junior Double Queen Suite with Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Family Suite, Multiple Beds, Accessible, Balcony (Bunkroom)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Balcony, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, 3 Bedrooms, Balcony, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Patio, Corner

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Two Bedroom Suite, 1 King, 2 Queens, Sofa Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Grand Suite, 2 Bedrooms, Accessible, Balcony (Corner)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Jr. Suite, 2 Queens + Sofa Bed, ADA

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • 39 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

Jr. Suite, King + Sofa Bed, Patio, ADA

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Jr. Suite, 2 Queens + Sofa Bed, Patio ADA

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Jr. Suite, 2 Queens + Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Suite, 1 King, 2 Queens, Sofa Bed, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 8
  • 1 Double Sofa Bed, 4 Twin Beds and 1 King Bed

Family Suite, 1 King, 4 Bunk Beds, Sofa Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
555 Resorts World Drive, Monticello, NY, 12701

What's nearby

  • Concord Monster Golf Course - 7 min walk - 0.6 km
  • Resorts World Catskills - 7 min walk - 0.7 km
  • The Kartrite Resort & Indoor Waterpark - 5 min drive - 2.6 km
  • Holiday Mountain Ski and Fun Park - 10 min drive - 7.6 km
  • Monticello Casino and Raceway - 11 min drive - 10.1 km

Getting around

  • Stewart Intl. Airport (SWF) - 47 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Good Friends - ‬11 min walk
  • ‪Tilly's Diner - ‬10 min drive
  • ‪Doubletop Bar & Grill - ‬9 min walk
  • ‪Burger King - ‬9 min drive

About this property

The Kartrite Resort & Indoor Waterpark

Upscale family-friendly hotel near Resorts World Catskills
You can look forward to a bowling alley, a poolside bar, and concerts and live shows at The Kartrite Resort & Indoor Waterpark. Adventurous travelers may like the hiking/biking, fitness classes, and surfing/body boarding at this hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a poolside location at one of the 5 on-site restaurants. Yoga classes are offered at the 24-hour health club; other things to do include rock climbing. In-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with a lazy river, a waterslide, and cabanas
  • Buffet breakfast (surcharge), an electric car charging station, and meeting rooms
  • A banquet hall, an elevator, and a gift shop
  • A computer station, luggage storage, and evening entertainment
  • Guest reviews say great things about the family-friendly amenities and helpful staff
Room features
All 324 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bixby's Derby
  • Eat.Eat.Eat
  • Harvey’s Wallbanger
  • Surfside Grill
  • The Highline

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Hiking/biking trails
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2019
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • iPod dock
  • Smart TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 63.72 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Parking
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kartrite Resort Indoor Waterpark Monticello
Kartrite Resort Indoor Waterpark Monticello
Kartrite Indoor Waterpark Monticello
Resort The Kartrite Resort & Indoor Waterpark Monticello
Monticello The Kartrite Resort & Indoor Waterpark Resort
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort Indoor Waterpark
The Kartrite Hotel Indoor Waterpark
Kartrite Resort Indoor Waterpark
Kartrite Indoor Waterpark
Resort The Kartrite Resort & Indoor Waterpark
The Kartrite Indoor Waterpark
The Kartrite Resort Indoor Waterpark
The Kartrite Resort & Indoor Waterpark Hotel
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort & Indoor Waterpark Hotel Monticello

Frequently asked questions

Does The Kartrite Resort & Indoor Waterpark have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at The Kartrite Resort & Indoor Waterpark?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at The Kartrite Resort & Indoor Waterpark on Nov 24, 2024 start from P 13,569.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Kartrite Resort & Indoor Waterpark pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at The Kartrite Resort & Indoor Waterpark?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Kartrite Resort & Indoor Waterpark?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is The Kartrite Resort & Indoor Waterpark located?

This family-friendly Monticello hotel is within a 10-minute walk of Concord Monster Golf Course and Resorts World Catskills. The Kartrite Resort & Indoor Waterpark is 1.1 mi (1.7 km) away.

The Kartrite Resort & Indoor Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 523 out of 1086 reviews" "
Rating 8 - Good. 215 out of 1086 reviews" "
Rating 6 - Okay. 161 out of 1086 reviews" "
Rating 4 - Poor. 87 out of 1086 reviews" "
Rating 2 - Terrible. 100 out of 1086 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, property conditions & facilities
Other than the one restaurant, food was pretty awful- and TJ e Waterpark was relatively small, but was clean and the room/arcade/jump pad, etc were nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoyed the stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Stayed 1 night in Oct 2024

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Esra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Paolo

Traveled with family
Disliked: Staff & service, property conditions & facilities
The bixby restaurant was absolutely horrible. We were informed that multiple items on the menu were not available- including basic things like lettuce, dressing, and pasta. Also, entire listed dishes were unavailable. I decided on the chicken parmigiana, which was the worst I have ever had in my life and is overpriced at $27. It did not seem like a new piece of chicken, but a reheated piece. Would never eat there again. The bed pillows are horribly uncomfortable and itchy. The in room heat/ac is unbelievably loud. The room above us did not respect quiet time and were jumping, screaming, and playing music until 1 am. I called the desk multiple times for this issue and seemingly nothing was done. I would not stay here again
Stayed 1 night in Nov 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Iiiii
Stayed 1 night in Nov 2024

8/10 Good

Evagkelia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Fun but disappointed that there were not a lot of good options. Also it appeared they were short on staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jasmin

Traveled with family
Liked: Property conditions & facilities
We love it
Stayed 2 nights in Nov 2024

4/10 Poor

Jada

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Did not guarantee my 4pm check in , money wasted bc barely able to spend time at waterpark . Would like refund
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hoping if the little store is running for 24 hours so I can buy toothbrush, milk, diapers, things that we need right away.
Stayed 2 nights in Nov 2024

6/10 Okay

Bienaime

Liked: Cleanliness
Never again
Stayed 2 nights in Nov 2024

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dani from front desk who helped us was very nice and helpful.
Stayed 1 night in Nov 2024

2/10 Terrible

DAVE

Traveled with family and small children
Disliked: Cleanliness, amenities
Only thing i liked was the lobby & activities, the rooms itself VERY dusty like years of dust . I took pictures, pricing is Very high hidden fees during checkout! Small water park , you guys had 5 balls in the pool with so many children it was not enough , kids were not sharing, kids running up and down hallways all night so much for the “”quiet hours! Arcade is overpriced, you guys ran out of fire pit kits so I didn’t get to do that with my children, the food is DISGUSTING & overpriced. Cafe overpriced 5dollars for a tea? My blankets had old stains prior to arrival, shower curtain had mold all on the bottom. & you guys expect people to pay 150 for cleaning services? You guys should focus on remodeling the rooms , that carpet is so old and dusty. And the birthday option needs to improve i was expecting balloons , not a gift bag and door sign.
Stayed 2 nights in Nov 2024

10/10 Excellent

peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place - limited food options - surrounding area is non existant
Stayed 1 night in Oct 2024

4/10 Poor

Leon

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gomattie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, spacious. Great!!
Stayed 1 night in Nov 2024

10/10 Excellent

Rolando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique family-friendly destination, especially catering to visitors from New York City, Long Island, and Connecticut.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came with my family for 1 night last week, 2 adults and a 4 yo. Really enjoyed the water park but it was a little cold in the evening as it started getting cold outside. The arcades are incredible, a whole floor not just a room. Dining options are pretty limited but there is a few nice restaurants near by that you can drive or take a taxi to. Will definitely come back when it is warmer.
Stayed 1 night in Nov 2024

6/10 Okay

Ada

Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

vernon, South Plainfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Naoya

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

kriss

Traveled with family and small children
Disliked: Staff & service, amenities
The service at the restaurant was very bad. We were left waiting for a table, they never called for a reservation for more than 2 hours. At the morning buffet they took the plates out of the children's hands saying that they were going to close. They had a bad attitude and were very rude.
Stayed 1 night in Oct 2024

8/10 Good

Nikieta

Disliked: Staff & service
The property was ok. We made the best of our stay. The staff hasn't that friendly though
Stayed 2 nights in Oct 2024