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"An amazing experience all around "

"great place and service."

"Everyone was friendly and I felt safe. The property had a team of ambassadors who was great and hospitable. The spa was amazing and everything was clean. The staff was consistently friendly and professional. My housekeeper was Jacqueline and she was very friendly and conversed with me. One day I came to find my room decorated in recognition for my birthday which was a delightful surprise. Andrea at the pool was wonderful, as well, and the staff at Mako were particularly exceptional, with many of them taking care to remember your name and what you order if you had been there before. One of the things to note is they require reservations for dinner at the restaurants. If they aren’t busy, this might not be a big deal except for the sushi restaurant, which seems to be excluded from everything. It would be nice if one of the pools might be adults only but can see why that might be a challenge to enforce. The only other thing I was not prepared for is this place sells vacations or timeshare-like packages and I was not advised of this beforehand, so I was disappointed to be caught off guard about the “invitation” that also turned into what I was told would be a 75-minute no obligation tour to a nearly daylong aggressive sales strategy. The property has a lot of indulgences that undoubtedly will sell itself and I do plan to return. For guests who stay on the residences side instead of the hotel, it would be nice to know (1) there is a distinction and (2) that there will be a pitch."

"It was way better than expected. This property has really good food, parties, amenities and amazing views and the best of all they had the lowest prices compared with the other RIUs. I’m definitely going back. "

"Facility is very clean and presentable. Staff is welcoming, helpful and very kind. Would return again"

"Amazing Resort!"

"Staff were very nice!"

"I liked how everything was hacienda themed."

"Me and my family had a wonderful stay!! The resort was beautiful and the restaurants were excellent!! The rooms were more than we could have asked for. My girls loved the hammocks on the balcony’s. The staff went above and beyond expectations. Aaron was our favorite he treated my family like his on. He was very attentive and always there with a smile and whatever we needed!! We can not wait to vacation here again! "