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"Great stay"

"Employees have the best customer service food is amazing very fresh room service is beyond excellent"

"I had a great experience at this resort. One of my favorite spots. Resort was amazing, especially since becoming an adult only resort. "

"From the moment I arrived at Hacienda Encantada, I was completely blown away by the resort’s atmosphere. The stunning traditional décor throughout the property, especially in the lobby, gave it an elegant and authentic charm that made the whole experience feel like a cultural escape, not just a vacation. The views? Absolutely unbeatable. Waking up to panoramic ocean views framed by classic arches, with the soft hues of sunrise reflecting off the water, was something I’ll never forget. The infinity pool just outside my room made it even more surreal — it felt like I had my own private piece of paradise. But what truly set this stay apart was the staff. Every person I encountered, from check-in to daily service, was beyond helpful and incredibly friendly. They went out of their way to make sure I felt welcome and taken care of at every turn, which made the stay even more enjoyable. The all-inclusive package made it effortless to relax and enjoy everything the resort had to offer — delicious food, stunning surroundings, and exceptional hospitality. If you’re looking for a resort that combines breathtaking scenery, warm and attentive service, and beautiful traditional design, Hacienda Encantada is everything you could ask for and more. I can’t wait to come back."

"Great experience"

"The property is well maintained, and the views from the common areas framed by pillars and marble are gorgeous. The room was comfortable, clean and had a beautiful view of the beach. Could not hear the adjacent rooms when indoors. The restaurant Lena is fabulous - the Cuban night food was sensational - I wish it had been open every night. The other restaurant Vela had a charming atmosphere, but the food was average. Every member of staff interacted with were friendly, polite, and helpful."

"Great hotel, great vibes. No complaints at all. "

"Staff is super friendly. Views from bars and restaurants are amazing. Place is really clean. I would definitely stay here again. "

"Very nice and clean resort"