Riviera Maya hotel rooms a the Barcelo

"Always a good time "

"Day beds and loungers by beach and pools were abundant and clean. Rooms were big and bright and clean. Room service was excellent. All staff from gardeners to concierge were friendly, polite and helpful. 5 stars"

"Famille Selection is great with butler and private beach "

"Very clean, everyone was very nice and friendly!! "

"Great!"

"What we liked. The staff was AMAZING. Food was was good. We will be back! Great for kids. What we did NOT like. We were in the HEAVEN section. Room 2308.The room gets a 2. VERY disappointing. We had outlets falling out of the wall, the jacuzzi tub did not work, some outlets so worn they would not hold a charger. The shower leaked under the wall into the toilet area. Shelf was rotting under the refrigerator. The sensors for the sliding door were intermittent. ( These sensors are for turning off the A/C if the upstairs or the sliding door are left open. We will still be back as the rest of it was that good."

"The staff was 10/10. I have never experienced any service as good. Bartenders. Servers. Everything. "

"The room and staff was great. There was a leak in the bathroom over the toilet in room 4313. The only reason I have a lower rating is because I really wanted to try the steakhouse for our birthday but upon checkin we were told it was already booked. "

"Staff was great, room was great, pools were great. Food wasn’t good. Bland and cold. "