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Best Western Plus Island Palms Hotel & Marina

3.0 star property
Bayside San Diego hotel in Point Loma with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Island Palms Hotel & Marina

Property amenity
Hypo-allergenic bedding, in-room safe, iron/ironing board
2 outdoor pools, sun loungers
Reception
Fridge, microwave, coffee/tea maker, eco-friendly cleaning products

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is P7,247
P8,167 total
includes taxes & fees
Dec 20 - Dec 21

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Marina View (with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Non Smoking, Marina View (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Private bathroom
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Marina View (Refrigerator)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Refrigerator, Marina View (Refrigerator)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Marina View (Refrigerator)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, Marina View (Refrigerator)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Marina View (Living Room;with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Kitchen, Marina View (Living Room;with Sofabed)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Living Room;with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Living Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Kitchen, Marina View (Living Room;with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 2 Queen Beds, Kitchen, Marina View (Living Room;with Sofabed)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Accessible, Bathtub (with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Studio, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 2 Queen Beds, Accessible, View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Studio, 2 Queen Beds, Accessible, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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The price is P6,947
P7,829 total
includes taxes & fees
Dec 20 - Dec 21
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About the neighborhood

Map
2051 Shelter Island Dr, San Diego, CA, 92106

What's nearby

  • Shelter Island - 1 min walk - 0.0 km
  • B Street Cruise Ship Terminal - 9 min drive - 8.3 km
  • San Diego Convention Center - 11 min drive - 9.9 km
  • Marine Corps Recruit Depot - 11 min drive - 8.4 km
  • SeaWorld - 12 min drive - 9.0 km

Getting around

  • County Center - Little Italy Station - 9 min drive
  • Old Town Transit Center - 16 min drive
  • San Diego Intl. Airport (SAN) - 10 min drive

Restaurants

  • ‪Point Loma Seafoods - ‬18 min walk
  • ‪Bali Hai Restaurant - ‬11 min walk
  • ‪Better Buzz - ‬4 min drive
  • ‪Mitch's Seafood - ‬19 min walk
  • ‪Starbucks - ‬4 min drive

About this property

Best Western Plus Island Palms Hotel & Marina

Hotel near Port of San Diego
You can look forward to a marina, dry cleaning/laundry services, and a gym at Best Western Plus Island Palms Hotel & Marina. Treat yourself to a massage or other spa services. The on-site Californian cuisine restaurant, Blue Wave Bar & Grill, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a 24-hour business center and 2 spa tubs.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with sun loungers
  • Cooked-to-order breakfast (surcharge), 2 outdoor tennis courts, and self parking (surcharge)
  • Express check-out, concierge services, and a 24-hour front desk
  • 6 meeting rooms, luggage storage, and tour/ticket assistance
  • Guest reviews say great things the dining options, pool, and helpful staff
Room features
All 227 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 42-inch LCD TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 to 34 for adults and USD 10 to 15 for children
  • A restaurant

Restaurants on site

  • Blue Wave Bar & Grill

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 spa tubs
  • Gym

Family friendly

  • 2 outdoor pools
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,500 square feet of conference space
  • Computer station

Outdoors

  • Marina
  • On the bay
  • Picnic area
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 12 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 to 34 for adults, and USD 10 to 15 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Island
Best Western Island Hotel
Best Western Island Palms
Best Western Island Palms Hotel
Best Western Plus Island Palms
Best Western Plus Island Palms Hotel
Best Western Plus Island Palms Hotel San Diego
Best Western Plus Palms
Island Palms
Island Palms Hotel
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
Best Western Plus Island Palms San Diego
San Diego Best Western
Best Western Plus Island Palms Hotel Marina

Frequently asked questions

Does Best Western Plus Island Palms Hotel & Marina have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Best Western Plus Island Palms Hotel & Marina?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Island Palms Hotel & Marina on Dec 20, 2024 start from P 7,246.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Island Palms Hotel & Marina pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Island Palms Hotel & Marina?

Self parking is available for USD 25 per night.

What time is check-in at Best Western Plus Island Palms Hotel & Marina?

Check-in start time: 4 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Island Palms Hotel & Marina?

Check-out is at 11:00 AM.

Where is Best Western Plus Island Palms Hotel & Marina located?

Located in Point Loma, this hotel is within a 5-minute walk of Shelter Island and Naval Base Coronado. Marine Corps Recruit Depot is 2.8 mi (4.5 km) away.

Best Western Plus Island Palms Hotel & Marina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 955 out of 1574 reviews" "
Rating 8 - Good. 377 out of 1574 reviews" "
Rating 6 - Okay. 132 out of 1574 reviews" "
Rating 4 - Poor. 59 out of 1574 reviews" "
Rating 2 - Terrible. 51 out of 1574 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms felt like home. My daughter went on her first deployment and these rooms were cozy and large enough for us as a family to enjoy as we came to support her.
Stayed 2 nights in Nov 2024

6/10 Okay

Clare

Stayed 1 night in Oct 2024

8/10 Good

Nam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities
great service by staff in hotel an restaurant
Stayed 1 night in Nov 2024

2/10 Terrible

Estelah

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I reserved for six people was not the room that was given to us. The hotel stay was so inconvenient that I demand a refund or a credit.
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle, Chandler

Stayed 2 nights in Oct 2024

10/10 Excellent

Raylee

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Oct 2024

8/10 Good

Robert James

Stayed 5 nights in Oct 2024

10/10 Excellent

Karrie L

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant overlooking the harbor was great.
Stayed 1 night in Nov 2024

4/10 Poor

Sonia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly our smoke detector and phone didn’t work. Had to keep walking up to request items. No hotel toiletries until we asked. Pay $25 for hotel parking but if you come in after 10 you can’t find any. Bed was super uncomfortable and roaches found in bathroom. Beautiful area. Not staying here again.

2/10 Terrible

Felipe

Liked: Staff & service
During the night was a click noisy all night long, because of the rain, the glutters building B rom 105
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice stay for a decent price! The property is well kept, and clean. The staff were friendly, and we enjoyed our time there for a second year in a row.
Stayed 4 nights in Oct 2024

8/10 Good

Marwan

Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized rooms, and great location. Everything we wanted to go see was normally a 20 to 30 minute drive away. The park across the street was also a great place to hang out or go for a walk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dalal

Traveled with group
Liked: Cleanliness
The view is so good
Stayed 1 night in Oct 2024

10/10 Excellent

Dong Sup

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location and great view
Stayed 1 night in Oct 2024

6/10 Okay

ANGEL, ORANGE

Stayed 5 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property on an 'island', amazing view of the city skyline, Coronado and we got to watch the navy boats coming and going. Area is limited for stores, but the restaurant in the hotel is great.
Stayed 4 nights in Oct 2024

4/10 Poor

Shaunetta, Deerfield Beach

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room 220 is literally over the staircase entry you hear EVERYTHING traffic right outside the room is terrible! They need hurricane windows in room 220. The bathroom is huge could have spare a few more feet for a king bed
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew P

Traveled with family
Beautiful views on both sides of the hotel.
Stayed 7 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
No free breakfast 😔 for $250 a night
Stayed 6 nights in Oct 2024

8/10 Good

Orlando

Stayed 5 nights in Sep 2024

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well located with beautiful view.
Stayed 3 nights in Sep 2024

2/10 Terrible

Miranda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 3-star hotel charging $270 a night, this is the worst Best Western we’ve ever stayed at. Upon check-in, we were greeted with a poker face, and my husband and I were immediately put off. The front desk staff seemed uninterested and lacked basic professionalism. I mistakenly gave my name for the reservation instead of my husband’s, and rather than asking if it was booked under a different name, the staff awkwardly asked when we booked the room. Then, she asked for our credit card, only to look at it and hand it back, which made no sense. To the front desk girl who checked us in: if you’re going to work in hospitality, it’s time to step up your game—and maybe work on fixing that poker face. The room was outdated, with a dirty old carpet, and the bathroom reeked of chlorine bleach. If it’s your first time in San Diego, I wouldn’t recommend staying here. We only booked this hotel because Kona Kai, right next door, was sold out, and we definitely won’t be back.
Stayed 1 night in Oct 2024