Restgate Hotel

2.0 star property
Long Island City hotel in Queens with a 24-hour front desk

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December 2024

Photo gallery for Restgate Hotel

Free WiFi, bed sheets
Free WiFi, bed sheets
Exterior
Bathtub, towels
Free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
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Room options

Deluxe Studio Suite

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Single Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
38-23 28th St, Long Island City, NY, 11101

What's nearby

  • Memorial Sloan-Kettering Cancer Center - 5 min drive
  • Central Park - 6 min drive
  • Times Square - 6 min drive
  • Grand Central Terminal - 7 min drive
  • Rockefeller Center - 7 min drive

Getting around

  • Long Island City Hunterspoint Avenue Station - 4 min drive
  • 39 Av. Station - 4 min walk
  • LaGuardia Airport (LGA) - 17 min drive

Restaurants

  • ‪Little Flower Cafe - ‬6 min walk
  • ‪John Brown Smokehouse - ‬3 min walk
  • ‪Astoria Seafood - ‬7 min walk
  • ‪Boishakhi Restaurant - ‬6 min walk
  • ‪Carla - ‬4 min walk

About this property

Restgate Hotel

Hotel near 5th Avenue
Near Museum of Modern Art, Restgate Hotel provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A 24-hour front desk
Room features
All guestrooms at Restgate Hotel feature comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with bathtubs

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Restgate Hotel Hotel
Restgate Hotel Long Island City
Restgate Hotel Hotel Long Island City

Frequently asked questions

Is Restgate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Restgate Hotel?

Restgate Hotel doesn't offer parking.

What time is check-in at Restgate Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Restgate Hotel?

Check-out is at 11:00 AM.

Where is Restgate Hotel located?

Located in Queens, this hotel is within 3 mi (5 km) of Memorial Sloan-Kettering Cancer Center, 5th Avenue, and Central Park. United Nations Headquarters and St. Patrick's Cathedral are also within 3 mi (5 km). 39 Av. Station is only a 4-minute walk and 36 St. Station (Northern Blvd.) is 7 minutes.

Restgate Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 5 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 5 out of 25 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, area located close to 3 MTA stop. Bodega around the corner--convenient.
Stayed 3 nights in May 2023

10/10 Excellent

Corrine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so nice and helpful, i ended up leaving my controller after check out. Staff was very patient and found it.i was able to pick it up from the front desk. I fed recommend for a short stay
Stayed 1 night in Apr 2023

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities
It is two train stops away from Manhattan, 3 minute walk to the subway station. Nice area with several restaurants and bars. Felt pretty safe, and the price much lower than staying in Manhattan. On the downside, the walls are thin and the person next door was blasting loud rap late into the night. The hot water in the shower was hit and miss.
Stayed 2 nights in Apr 2023

2/10 Terrible

Greg

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No table, no Iron, no fridge, small and congested room, very small bed.
Stayed 1 night in Apr 2023

6/10 Okay

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small clean room where everything is new
You get a bed and a bathroom, and a little space for your bags. No fridge, no tables or chairs, not even on the balcony. They said the bed was queen-sized, but I'm pretty sure it was a full-sized bed, and the guy at the front desk said that all the beds were the same size. If, like us, you're planning to sleep in the hotel room and spend as much time as possible doing other things, it's good. It was clean, but somebody was smoking marijuana and tobacco in another room on the same floor and there was a gap under the door that let their smoke into our room.
Stayed 2 nights in Apr 2023

10/10 Excellent

Victoria

Stayed 1 night in Apr 2023

10/10 Excellent

Faisal

Stayed 1 night in Apr 2023

2/10 Terrible

Leyla

Disliked: Cleanliness
Doesn’t look like new but they just opened up
Stayed 1 night in Apr 2023

2/10 Terrible

Borche

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are clueless what they are doing, zero furniture, not even a chair.
Stayed 1 night in Apr 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and great staff
Stayed 1 night in Apr 2023

8/10 Good

Jlex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2023

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Nikola

Okay
Stayed 1 night in Apr 2023

8/10 Good

Lavern

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

laura

Liked: Cleanliness, property conditions & facilities
If you’re tall and big you won’t fit
I asked for a queen size and it was a FULL. No where to hang you clothes except for the 4 hooks. Shower was tiny. Anyone with a huge belly won’t fit in the shower
Stayed 1 night in Apr 2023

8/10 Good

Nabil

Stayed 1 night in Apr 2023

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Apr 2023

2/10 Terrible

Overni

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I am extremely dissatisfied and disappointed in my experience with this hotel. The hotel is fairly new, maybe opened up about 2 or 3 months ago, and it looks like it was rushed to be open. There's still a lot of work that needs to be done. The bathroom sink leaks, and the bottom is open. The bathtub has stains in it that will not come off no matter how much you scrub. There is no dresser, couch, or closet. All they have is some hooks for you to hang your things up. Even though the room is spacious, it is an open space with a bed and a small table and TV. That's it. I have never stayed in a hotel that has no microwave or fridge. They also do not offer complimentary coffee or ice machine. No free breakfast, no vending machines to purchase water or anything. Whatever you need, you would have to leave the hotel and go to the corner store to purchase. Also, the hot water isn't hot at all. it's warm/cold. The only time it was hot was around 1am, I guess because not a lot of people were using the water at that time. I checked in Sunday and extended another day, although I was not happy with this hotel I figured because of the location (its close to Manhattan only 2 stops away) I would try to make it work. The front desk worker wasn't helpful at all and was very insensitive. When I asked why the rate is sky rocketing and so expensive for a hotel that offers zero amenities, he simply said, "That's the price it's high demand"
Stayed 1 night in Apr 2023

4/10 Poor

LOUIS, Redington Shores

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Positive:5 min walk to 39th Ave N train station. 10 min walk to Queens Plaza E,R station. 5-10 min walk to Queensboro plaza N,7 train station. Clean facility but no housekeeping visit during my 4 days stay. Negative: No luggage storage. I have been reserving hotels via expedia for over 15 yrs or more and for the first time, I was stuck with my luggage from 11 AM (when I arrived at the hotel) until 3 PM (check in time). Front desk staff said that no luggage storage is mentioned in website (not mentioned in expedia's hotel specifications). Basic rooms are small- no cloth hanging closet, not chair/desk, no bed side lamp (you have to go to the door to switch of the light and then return to bed in the dark).
Stayed 4 nights in Apr 2023

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely return. Has the basics that you need for an overnight, very comfortable, great shower pressure and bathroom hygiene. Comfy bed. Nice staff, allowed me to check in early due to not feeling well. 10/10 stay

6/10 Okay

Andromeda

Stayed 1 night in Mar 2023

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desastre total de hotel...huir!!!!
Stayed 7 nights in May 2023

8/10 Good

Andrea

Traveled with family
Liked: Staff & service, property conditions & facilities
Das Hotel war noch neu, daher alles noch sehr gut erhalten. Sauber, zentral nach Manhattan in nur 25 Minuten, Mitarbeiter waren bei Problemen sehr hilfsbereit, Zimmerreinigung gab es leider nicht, Restaurants und Supermarkt fußläufig, tolle Aussicht (wir waren in der 5. Etage) auf Manhattan
Stayed 5 nights in Apr 2023

8/10 Good

Hui Fai

Traveled with family
Liked: Staff & service
room is quite small, do not have table. the cupboard under the sink have dirty towels that did not take away. overall is quite good though.
Stayed 1 night in Apr 2023