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DoubleTree by Hilton Grand Hotel Biscayne Bay

4.0 star property
Hotel with 7 restaurants, near Kaseya Center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Grand Hotel Biscayne Bay

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior
Manicures and pedicures, massages
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
In the heart of Miami, DoubleTree by Hilton Grand Hotel Biscayne Bay offers a tranquil retreat with a marina, 7 on-site restaurants, and an outdoor pool. Guests praise the helpful staff and can unwind at any of the 2 coffee shops or indulge in some pampering at the spa.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Spa
  • Pool
The current price is P15,762
P17,811 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Garden View

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
Hypo-allergenic bedding
Hair dryer
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Mobility)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 3 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 3 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Clothes dryer
  • 195 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Garden View

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
Hypo-allergenic bedding
Hair dryer
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bay View (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Hearing)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Mobility)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65.0 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Park View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Park View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Condo, 1 Bedroom, Kitchen

Living area

Condo, 1 Bedroom, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 74 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
  • 149 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Balcony, Park View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Park View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 60 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 4 Bedrooms (Condo)

View from room

Penthouse, 4 Bedrooms (Condo)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Clothes dryer
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Double Beds, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Bay View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
Hypo-allergenic bedding
  • 65 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Condo, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
  • 149 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Grand Suite, 1 King Bed, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand Suite, 1 King Bed, Bay View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
  • 93 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Premium Condo, 3 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Clothes dryer
  • Sleeps 8
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Plasma TV
Clothes dryer
  • 74 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Miami Downtown

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, (1670)
The price is P14,771
P16,691 total
includes taxes & fees
Mar 9 - Mar 10
Hilton Miami Downtown
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About the neighborhood

Map
1717 N Bayshore Dr, Miami, FL, 33132

What's nearby

  • Kaseya Center - 16 min walk
  • Bayside Marketplace - 19 min walk
  • James L. Knight Center - 3 min drive
  • Port of Miami - 3 min drive
  • Jungle Island - 4 min drive

Getting around

  • Adrienne Arsht Center Metromover Station - 4 min walk
  • Hialeah Market Station - 9 min drive
  • Miami Intl. Airport (MIA) - 21 min drive

Restaurants

  • ‪Primo's Italian Restaurant & Lounge - ‬2 min walk
  • ‪Checkers - ‬6 min walk
  • ‪New York Pizza & Restaurant - ‬7 min walk
  • ‪iBurger - ‬6 min walk
  • ‪Pool Bar - ‬2 min walk

About this property

DoubleTree by Hilton Grand Hotel Biscayne Bay

Hotel near Kaseya Center
Located close to James L. Knight Center and Port of Miami, DoubleTree by Hilton Grand Hotel Biscayne Bay provides a marina, a free grocery shopping service, and a terrace. Indulge in a massage and a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. In-room WiFi (surcharge) is available to all guests, along with shopping on site and 2 coffee shops/cafes.
You'll also enjoy perks such as:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and a cruise ship terminal shuttle
  • An electric car charging station, express check-out, and multilingual staff
  • Smoke-free premises, a front-desk safe, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 219 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like safes and WiFi.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with hair dryers and shampoo
  • Plasma TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per stay); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Biscayne Bay DoubleTree
DoubleTree Biscayne Bay
DoubleTree Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay Miami
DoubleTree Hilton Grand Hotel Biscayne Bay
DoubleTree Hilton Grand Hotel Biscayne Bay Miami
Hilton Biscayne Bay
Hilton DoubleTree Biscayne Bay
Hotel DoubleTree Grand Biscayne Bay
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Doubletree By Hilton Biscayne
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel
DoubleTree by Hilton Grand Hotel Biscayne Bay Miami
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel Miami

Frequently asked questions

Does DoubleTree by Hilton Grand Hotel Biscayne Bay have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at DoubleTree by Hilton Grand Hotel Biscayne Bay?

As of Feb 11, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Grand Hotel Biscayne Bay on Feb 23, 2025 start from P 15,762.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Grand Hotel Biscayne Bay pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Valet parking is available for USD 30 per day.

What time is check-in at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Check-in start time: 4 PM; Check-in end time: 2 AM. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Grand Hotel Biscayne Bay?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is DoubleTree by Hilton Grand Hotel Biscayne Bay located?

Located in Downtown Miami, this spa hotel is 0.9 mi (1.4 km) from Kaseya Center and within 3 mi (5 km) of James L. Knight Center and Port of Miami. Lincoln Road Mall and Vizcaya Museum and Gardens are also within 6 mi (10 km). Adrienne Arsht Center Metromover Station is only a 4-minute walk and Bicentennial Park Metromover Station is 9 minutes.

DoubleTree by Hilton Grand Hotel Biscayne Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 102 out of 1002 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
The bay area and park accessibility
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! While you are in a large city hotel, there is a lovely walkable park on the bay right outside the hotel. There are also some excellent restaurants and a Publix within walking distance. The hotel adjoins a residential building and shares a mall with a Starbuck's and other retail which is also convenient. Valet parking consistently got our car to us in minutes. The pool is nice and was never that crowded.
Stayed 2 nights in Feb 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Staff & service
I should have read the reviews about this place before I booked. I have never had a problem with a Hilton property ever. You will not be able to checkin before 4. The front desk straight up lied to my face that my room was being cleaned (or housekeeping was lying to the front desk). Two hours goes by and the new shift came on and the guy Michael (very nice guy btw) said unfortunately the room was not clean yet. All this while I was explaining to the front desk my wife was sick and needed to go to bed. They could have just offered to downgrade us instead of lying to my face. Calling the diamond hotline didn't help either but they did call the property and got this same answer. To top it off the AC did not work in our room and the slider does not latch properly. I was not about to waste my time calling the front desk about it. It was Feb 2nd so it wasn't brutally hot yet.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel with wall size sliding doors looking out to the bay
Stayed 1 night in Jan 2025

2/10 Terrible

Eric

Business traveler
Disliked: Staff & service
I’ll never be back
Stayed 1 night in Jan 2025

8/10 Good

Bona

Very goog location, nice staff
Stayed 1 night in Nov 2024

6/10 Okay

Roxane

Liked: Property conditions & facilities
Arrived early, requested early check in, was told room was not ready that they would send a sms once room was ready. No one ever sent a message. Room could be cleaner, something splattered on the wall above the head board.
Stayed 1 night in Jan 2025

2/10 Terrible

Christos, Miami

Stayed 2 nights in Dec 2024

8/10 Good

Michael, North Palm Beach

Stayed 2 nights in Jan 2025

8/10 Good

keevia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Ana

Stayed 2 nights in Jan 2025

10/10 Excellent

Shasta

Traveled with partner
Liked: Amenities
Great place, clean, but a lot of broken. Elevator, escalator, patches on the drywall everywhere, pool deck was patches as well. Looks like stuff is being done. But I would have expected that the Elevator and escalator would not have been down the whole 3 days we were there.
Stayed 2 nights in Jan 2025

10/10 Excellent

regginale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view, the location, the room...all was extremely nice
Stayed 1 night in Jan 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
The hotel is ok maybe expensive for what they offer, forget about room service, the beds are old so much so you can find a hole in both sides of the bed. Good restaurant surround the hotel but is a hotel more for business not for vacation or else. In this opportunity the air conditioning broke for five hours.
Stayed 6 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and out were smooth. Primos restaurant was great, our bartender Christian was top notch. Definitely recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanette

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Stayed 1 night in Dec 2024

2/10 Terrible

Mahmoud

Stayed 1 night in Dec 2024

6/10 Okay

Peter

Stayed 1 night in Dec 2024

2/10 Terrible

Devin

Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property! I'll definitely book this location again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mariam

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was this hotel was under construction. My view was a couple of guys in scaffolding. I took the balcony of view for a reason. The rooms were disgustingly filthy. There was Doritos everywhere bedbugs it seemed like they never even washed those sheets in months I don’t know if they just put those where the constructions were at and they’re giving them away from Expedia at a cheaper price, but I will never ever recommend this to anybody. It was disgusting there. The shower flooded. We had no remote for the TV. Everything was filthy dirty here’s everywhere. Garbage cans were not even lined up. You couldn’t even look outside the window because the window was all smudgy and dirty from all the construction. The patio was filthy. Walking around the room. You had black feet within seconds I want a full refund if I don’t get it. I am going to contact the district attorney’s office
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

6/10 Okay

Prakash

Traveled with family and small children
Liked: Staff & service
The building is located at the bay but in the same time it is congested as it is in down town. Hotel building is only 9 floors, and the hight towers are for other type of residents. Check for the view and side you are getting for your room, as it is not a bay view hotel for all rooms.
Stayed 1 night in Dec 2024

2/10 Terrible

Devin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House cleaning/ front desk staff was unprofessional, and incompetent. I asked multiple times to have our room cleaned which didn't happen. Instead, I was met with attitude and house cleaning told me they wouldn't service our room. Then Mike the front desk mgr, came up to my room after I expressed that this was unacceptable. He proceeded to be confrontational, and could have cared less about our needs. I've stayed at this hotel before and have never experienced such negative/ unprofessionalism from the staff. Definitely disappointing and will not be back. Avoid this hotel at all cost.
Stayed 1 night in Dec 2024