Hotels with Entertainment in Condado, San Juan

"Good "

"Easy check in process. The hotel was very clean & so was our hotel room. Breakfast options were basic but good. Staff was friendly & the small store in the hotel had good options. "

"The room was excellent- roomy, comfortable and beautifully decorated. We just had one problem with checking in. We arrived very early and were told we could stow our luggage and they would contact us when the room was ready. At 3:30 we checked to see if the room was ready yet but it was not. At 4:39 we returned to see many others checking in. We had to wait in line and the young lady that then checked us in (the same person that earlier said the room was not ready) checked us in. We were upset for the delay but she just asked if anyone had texted us. We said no- she looked at the computer and found the wrong number had been entered. Despite us being upset by all this she never apologized or acknowledged our frustrations. Instead she just kept talking at us - ignoring any concerns we expressed which just made us more frustrated. A little understanding or compassion would have gone a long way. "

"Location location location. "

"Really nice and friendly staff. "

"Everything was amazing. We love the hotel, the staff Everything was great. "

"Best Hotel. The personnel was so friendly. The inside of the room is very inviting. They keep stocking a variety of snacks everytime they came to clean my room. So many places to choose to eat close by. I have a fantastic time."

"Loved the view "

"ACMarriott is always our first choice when in SJU. It perfectly suits our needs."