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Hyatt Place San Juan

3.5 star property
Bayside San Juan hotel in Santurce with bars

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place San Juan

View from room
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
The price is P10,550
P13,339 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Water view

Room, 1 King Bed with Sofa bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, View (2 Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

View from room

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Speciality)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds ( High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds ( High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

View from room

Room, Multiple Beds, Accessible Bathtub, Bay View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillowtop bed
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Avenida Fernandez Juncos 580, San Juan, 00907

What's nearby

  • Distrito T-Mobile - 5 min walk - 0.5 km
  • Puerto Rico Convention Center - 8 min walk - 0.7 km
  • Pan American Pier - 10 min walk - 0.9 km
  • Condado Beach - 15 min walk - 1.3 km
  • Port of San Juan - 3 min drive - 2.8 km

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬5 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬5 min walk
  • ‪La Central by Mario Pagan - ‬6 min walk
  • ‪Pudge’s Pizza - ‬5 min walk

About this property

Hyatt Place San Juan

Hotel near Sheraton Casino
Located close to Puerto Rico Convention Center and Distrito T-Mobile, Hyatt Place San Juan provides a grocery/convenience store, a terrace, and a coffee shop/cafe. The on-site restaurant, The Placery, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and laundry facilities.
Additional perks include:
  • An outdoor pool with a waterslide, sun loungers, and pool umbrellas
  • Self parking (surcharge), express check-out, and express check-in
  • 4 meeting rooms, wedding services, and a computer station
  • ATM/banking services, smoke-free premises, and an elevator
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 149 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch LCD TVs with premium channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (3,184 square feet of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 16 percent of room rate
The resort fee includes:
  • Beach towels
  • In-room bottled water
  • In-room coffee
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Frequently asked questions

Does Hyatt Place San Juan have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Hyatt Place San Juan?

As of Nov 23, 2024, prices found for a 1-night stay for 2 adults at Hyatt Place San Juan on Dec 3, 2024 start from P 10,549.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place San Juan pet-friendly?

Yes, Hyatt Place San Juan allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Place San Juan?

Self parking is available for USD 18.00 per day.

What time is check-in at Hyatt Place San Juan?

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM.

What time is check-out at Hyatt Place San Juan?

Check-out is at 11:00 AM.

Where is Hyatt Place San Juan located?

Located in Santurce, this hotel is within a 10-minute walk of Sheraton Casino, Distrito T-Mobile, and Puerto Rico Convention Center. Pan American Pier and Condado Beach are also within 1 mi (2 km).

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1014 reviews" "
Rating 8 - Good. 178 out of 1014 reviews" "
Rating 6 - Okay. 78 out of 1014 reviews" "
Rating 4 - Poor. 36 out of 1014 reviews" "
Rating 2 - Terrible. 31 out of 1014 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS A

Stayed 4 nights in Oct 2024

6/10 Okay

Carlos Miguel Garcia

Stayed 3 nights in Oct 2024

4/10 Poor

Genesis

Stayed 1 night in Oct 2024

8/10 Good

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very central and convenient for both business and shopping. Having two restaurants just across the street is very convenient.
Stayed 3 nights in Nov 2024

6/10 Okay

Maxie, Vaughan

Liked: Property conditions & facilities
Nothing special
Stayed 1 night in Nov 2024

6/10 Okay

Panukan, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give the property 5 stars but the reception checked us in on the first floor next to the event hall. The birthday event that extremely loud with people kept talked on the phone in front of the hotel room. Kept woken the baby up. None of us got any sleep. They shouldn’t NEVER put anyone in the room if they’re aware of the party was reserved by the time of checked the guest into the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa

Stayed 2 nights in Oct 2024

10/10 Excellent

hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

George

10/10 Excellent

Conrado Ismael

Stayed 1 night in Oct 2024

10/10 Excellent

damaris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Javier Alexander

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yereiliz

Stayed 1 night in Oct 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yamaira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel; very clean, family-friendly, and the perfect location to go anywhere in San Juan. The pool was nice, fun, and clean. Breakfast in the morning was amazing! I will stay again in this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Stayed 5 nights in Oct 2024

8/10 Good

Darcel

Stayed 3 nights in Oct 2024

10/10 Excellent

Fernando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely that' the place to stay in san juan . Nearby to the main attractions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Valentin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

HARLEM JURADO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, location and staff are very good, parking is safe
Stayed 4 nights in Oct 2024

8/10 Good

Marjory

Liked: Cleanliness, staff & service, property conditions & facilities
No limpiaron el cuarto ni cambiaron las toallas
Stayed 2 nights in Nov 2024

10/10 Excellent

Noraida

Stayed 1 night in Oct 2024

8/10 Good

Monedia, Charleston

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel provided free shuttle service to several key places in San Juan and a very nice complementary breakfast. Walkable to the Distrito T-mobile facility, the casino and a number of restaurants. Parking was very convenient. It has a very nice water park for children. My only issue was with housekeeping. They were inconsistent with the thoroughness of their cleaning. One day they made the bed, but didn't vacuum and there were visible crumbs all over the carpet. Another day, they didn't come at all, so trash wasn't taken out and dirty dishes from breakfast were still there.
Stayed 5 nights in Oct 2024