Central Asia hotel rooms a the Independent

"Customer service, breakfast buffet "

"I truly enjoyed my stay at the hotel. To my surprise, they even congratulated me on my birthday during breakfast! It was such an unexpected and thoughtful gesture that made my day extra special. Thank you for the amazing hospitality!"

"Overall, good hotel and well trained staff."

"The staff were excellant and helpfull. "

"Great property and excellent service. Only issue can be car noise and honking as the rooms are not sound proof. If choice take a room away from the busier road. "

"This was a great hotel right in the heart of the city. Staff were very attentive, exuding service that exceeded expectaions."

"Wonderful stay"

"If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost. The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical! The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel. Bravissimo! "