Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Family-friendly beachfront location with 4 outdoor pools

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Private beach, white sand, beach umbrellas, beach massages

Overview
Rooms
Location
Policies

VIP Access

Good

Popular amenities

Bar
Breakfast included
Room service

P23,679 total

includes taxes & fees

Aug 12 - Aug 13

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Room options

All rooms

1 bed

2 beds

3+ beds

Showing 16 of 16 rooms

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

Very good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Down duvet

Blackout drapes/curtains

Premium bedding

Private bathroom

54 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

STAR Class Directors Suite One Bedroom Swim Out

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Premium bedding

Ceiling fan

Down duvet

114 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Junior Suite Swim Out

Wonderful

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Down duvet

Blackout drapes/curtains

Premium bedding

Private bathroom

54 sq m
Sleeps 4
1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

STAR Class Directors Suite One Bedroom

Wonderful

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Premium bedding

Ceiling fan

Down duvet

114 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

STAR Class Junior Suite

Very good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Down duvet

Blackout drapes/curtains

Premium bedding

Private bathroom

54 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

STAR Class Junior Suite Ocean View

Good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Down duvet

Blackout drapes/curtains

Premium bedding

Private bathroom

54 sq m
Ocean view
Sleeps 4
1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

STAR Class Entourage Suite

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Down duvet

Blackout drapes/curtains

Premium bedding

Private bathroom

64 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Directors Suite Two Bedroom

Very good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

2 bedrooms

Blackout drapes/curtains

Premium bedding

Ceiling fan

Down duvet

168 sq m
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

STAR Class Producers Two Bedrooms Suite

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

2 bedrooms

Blackout drapes/curtains

Premium bedding

Ceiling fan

Down duvet

335 sq m
Sleeps 8
2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

STAR Class Junior Suite Swim Out

Good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Down duvet

Blackout drapes/curtains

Premium bedding

Private bathroom

54 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Entourage Suite

Good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Down duvet

Blackout drapes/curtains

Premium bedding

Private bathroom

64 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Directors Suite One Bedroom

Good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Premium bedding

Ceiling fan

Down duvet

114 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

STAR Class Producers Two Bedroom Suite Swim Out

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

2 bedrooms

Blackout drapes/curtains

Premium bedding

Ceiling fan

Down duvet

335 sq m
Sleeps 8
2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

STAR Class Directors Suite Two Bedroom

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

2 bedrooms

Blackout drapes/curtains

Premium bedding

Ceiling fan

Down duvet

168 sq m
Sleeps 8
2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

STAR Class Producers Three Bedroom Suite

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

3 bedrooms

Blackout drapes/curtains

Premium bedding

Ceiling fan

Down duvet

389 sq m
Sleeps 12
2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Junior Suite Ocean View

Good

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Ceiling fan

Down duvet

Blackout drapes/curtains

Premium bedding

Private bathroom

54 sq m
Ocean view
Sleeps 4
1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028

What's nearby

Playa Mujeres Golf Club - 8 min drive - 4.8 km
Mujeres Beach - 11 min drive - 6.2 km
Isla Mujeres Ferry Terminal - 56 min drive - 15.9 km
North Beach - 57 min drive - 16.6 km
Dolphin Discovery - 60 min drive - 19.4 km

Getting around

Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

‪Isla Blanca - ‬5 min drive
‪So Cal Gourmet Food Emporium - ‬1 min walk
‪Flavors - ‬16 min walk
‪Mar - ‬15 min walk
‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Upscale all-inclusive property

At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, you can look forward to a free breakfast buffet, a swim-up bar, and a poolside bar. With amenities like a private beach and beach massages, this property is the perfect place to soak up the sun. Indulge in a facial, a Swedish massage, and a manicure/pedicure at the onsite spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch, and dinner. Yoga classes and fitness classes are offered at the health club; Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort also has a grocery/convenience store, a terrace, and designer stores on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.

You'll also enjoy the following perks during your stay:

4 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
A gift shop, coffee/tea in the lobby, and an elevator
Luggage storage, tour/ticket assistance, and beach umbrellas
Wedding services, smoke-free premises, and multilingual staff
Guest reviews give top marks for the helpful staff

Room features

All 648 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.

Extra conveniences in all rooms include:

Rainfall showers, designer toiletries, and hair dryers
Flat-screen TVs with premium channels
Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Portuguese, Spanish

Similar properties

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Pool
Breakfast included
All inclusive
Spa

P18,509 total

includes taxes & fees

Aug 11 - Aug 12

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

East Sushi & Teppanyaki
Gusto Italian Trattoria
La Cocina Mexican Cuisine
So Cal Gourmet Emporium
Sunset Strip Steakhouse

Things to do

4 outdoor pools
Children's pool
Designer stores
Fitness classes
Free children's club
Full-service spa
Health club
Pilates classes
Playground
Yoga classes

Family friendly

4 outdoor pools
Children's games
Children's pool
Free children's club
Grocery/convenience store
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center

Outdoors

Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sports massages
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Built in 2019
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Sanitation services: MXN 33.94 per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 8:00 PM

Only registered guests are allowed in the guestrooms

Property is also known as

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel

Planet Hollywood Beach Resort Cancun

Planet Hollywood Beach Resort Cancun All Inclusive

Frequently asked questions

Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

As of Jul 21, 2025, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort on Aug 12, 2025 start from P 23,472.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort doesn't offer parking.

What time is check-in at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Yes, the property is all-inclusive.

Where is Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort located?

This Costa Mujeres property is on the beach, 2.8 mi (4.5 km) from Playa Mujeres Golf Club, and within 6 mi (10 km) of Mujeres Beach and Punta Sam Beach. Ultramar Ferry Puerto Juárez and El Niño Beach are also within 9 mi (15 km).

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Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Reviews

7.6

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10

Pools and rooms are nice!

Stayed 5 nights in Jun 2025

10/10

True 5 star service. Me and my family had fun

Stayed 5 nights in Jul 2025

8/10

Nice . Good pool

Stayed 4 nights in Jul 2025

10/10

It was a nice place to go. I love the hotel that was great.

Stayed 3 nights in May 2025

10/10

Mauricio helped us when having room troubles as well as getting a new room, us reservations to restaurants.

Stayed 3 nights in Jul 2025

10/10

Property is great. I strongly recommend the Star class. We loved all the upgrades and personal service. Our butlers. Alex and Robert were fantastic. We loved our time with them. The buffet is outstanding we loved that we could get a freshly made omelet every day.

Stayed 7 nights in Jul 2025

8/10

different restaurants

Stayed 6 nights in Jun 2025

6/10

Good for families but service was not great and they seemed understaffed

Stayed 3 nights in Jul 2025

8/10

Had a pleasant stay for 8 days 7 nights. Overall, Planet Hollywood is a 3.5 star resort. Good but not spectacular.

Stayed 7 nights in Jun 2025

10/10

Family of three here and we had everything we could ask for. Maricio, Leonado, & Nikolaz helped make our stay perfect. Our transfers were seamless with Nexus tours and excursions were all amazing. We enjoyed every bit of it from the service, to the food, room service, and the spa was incredible too. Thank you Planet Hollywood and Expedia!!!

Stayed 5 nights in Jul 2025

2/10

Old,food was not good,staff seems in a bad mood

Stayed 1 night in Jul 2025

10/10

I stayed for a 7 day vacation, and my god was it heaven. The pools are outstanding, and the beach was beautiful, the food and drinks were excellent too.

Stayed 7 nights in Apr 2025

8/10

Very nice beach, kids section was nice, staff was very friendly. Buffet could use improvement. Beach front suite was amazing.

Stayed 3 nights in May 2025

8/10

Property was awesome! Food was above average for all inclusive resort. Staff was very friendly.

Stayed 3 nights in May 2025

8/10

Staff is awesome

Stayed 4 nights in May 2025

6/10

Rooms are nice but beds are damp. A lot of broken amenities. Drawers dont fuction right. I have been to DR and Jamaican resorts before , so comparatively service was of lower standards. Food average at best. Daily shows were fun. Kids loved the water park area. But wont be going back.

Stayed 5 nights in Jul 2025

10/10

The only downside I experienced was trying to reserve times at the restaurants. Every time I tried, I was told there was no available times for the entire time I was there. I only got to dine at one restaurant, unfortunately even with my VIP access and the butler trying to get me reservations Pretty letdown we could not enjoy some of the restaurants when we were there.

Stayed 3 nights in Jul 2025

10/10

Great food and service. Needs more chairs by pool

Stayed 7 nights in Apr 2025

10/10

There’s a lot to do here!

Stayed 1 night in Apr 2025

4/10

Humidity. Wet floors all the time , not safety . Smells. Never had a help with makes reservations at the restaurants

Stayed 7 nights in Jun 2025

8/10

We just got back from planet Hollywood and we had the best stay!! The grounds were beautiful with a white sand beach. Our room was clean and nice and cool(almost cold) and didn't have any issues with dampness. The food was great but the main positive of this resort was the staff. They were all absolutely amazing!! Friendly, attentive and engaged!! We would definitely consider returning to this resort in the future!!

Stayed 7 nights in Jun 2025

10/10

Amazing

Stayed 4 nights in May 2025

8/10

Great family resort with lots of activities. Food was good just about everywhere. The only downsides we had were: -making reservations for dinner was tough, and when we did eat at the restaurants they were not full -beautiful room with lots of issues (broken shower knob, broken shower heads, clogged shower drain, broken coffee maker, broken toilet, leaking and loose faucets. The good news is the staff fixed everything quickly.

Stayed 6 nights in May 2025

10/10

Beautiful resort , staff is friendly and accommodating

Stayed 8 nights in Feb 2025

8/10

Food was just ok

Stayed 7 nights in Apr 2025

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Reviews

Popular amenities

Get more when you're a member

Room options

View all photos for Junior Suite

Junior Suite

Highlights

View all photos for STAR Class Directors Suite One Bedroom Swim Out

STAR Class Directors Suite One Bedroom Swim Out

Highlights

View all photos for Junior Suite Swim Out

Junior Suite Swim Out

Highlights

View all photos for STAR Class Directors Suite One Bedroom

STAR Class Directors Suite One Bedroom

Highlights

View all photos for STAR Class Junior Suite

STAR Class Junior Suite

Highlights

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View

Highlights

View all photos for STAR Class Entourage Suite

STAR Class Entourage Suite

Highlights

View all photos for Directors Suite Two Bedroom

Directors Suite Two Bedroom

Highlights

View all photos for STAR Class Producers Two Bedrooms Suite

STAR Class Producers Two Bedrooms Suite

Highlights

View all photos for STAR Class Junior Suite Swim Out

STAR Class Junior Suite Swim Out

Highlights

View all photos for Entourage Suite

Entourage Suite

Highlights

View all photos for Directors Suite One Bedroom

Directors Suite One Bedroom

Highlights

View all photos for STAR Class Producers Two Bedroom Suite Swim Out

STAR Class Producers Two Bedroom Suite Swim Out

Highlights

View all photos for STAR Class Directors Suite Two Bedroom

STAR Class Directors Suite Two Bedroom

Highlights

View all photos for STAR Class Producers Three Bedroom Suite

STAR Class Producers Three Bedroom Suite

Highlights

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

All inclusive details

Languages

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Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility