6/10 Okay
Douglas
Traveled with partner, Traveled with family
Nov 20, 2024
Liked: Cleanliness, staff & service, amenities
There are always pros and cons in with anything and here is my list:
Pros:
Very clean
Absolutely loved the swim up pool (had the privileged romance suite)
The spa was very relaxing and we loved the pool and service provided
Service in the privileged dining area for guests at the buffet was phenomenal
The theater production was so much fun!
The Lobby bar was our favorite
Cons:
The food was less than desirable
It was hard to book reservations for restaurants due to them filling up very fast
They had representatives scattered throughout the property try to get you to attend a private breakfast and then you’ll receive a perk or 2 after a presentation. Seeing that we were called about a welcome bag and heading to the lobby, then presented with these options I felt it to be very tacky. Especially when we were spending over $500 a night
The drinks were weak - but it did help if you tipped the right bartenders
Could not access bathrooms easily when eating in the buffet due to door being locked - had to walk outside and around to main lobby
At the end of the day we probably won’t be back to this location. But it was very peaceful and service was very good…as long as they knew that you were part of the privileged system and being in the type of room we were in helped as a few employees were not attentive until they realized what room we were in. By far this is not a 5 star resort and I would rate it 3.5.
Douglas
Stayed 4 nights in Nov 2024