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"Great. Check in was wonderful. Got in early and the staff was wonderful. Great beds."

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"Right next to the cruise ship dock. Great bar overlooking the bay."

"Good, no complains"

"Good service through out stay"

"Great location, convenient amenities "

"Great location and wonderful room. No complaints at all!"

" We had the pleasure of staying at the Empress Hotel the beginning of June in one of their gold rooms. If you ever get the chance to stay there, I highly recommend upgrading to the gold rooms if you can. The access to the Lounge for breakfast and appetizers is so worth it. The staff is amazing and the room was very nice, we were lucky to get a view of the harbour so it was beautiful to wake up to every morning. Everything is close by and within walking distance so we really enjoyed our stay at the Empress in Victoria BC. "

"The price was “reasonable” considering other hotels in the area. The hotel was modern and up to date and located in the safest part of town."