Borneo hotel rooms a the Best Western

"Staff & Hotel Management are super friendly and accommodating. "

"The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about the place. We just didn't want to leave. "

"Beautiful hotel! Clean, modern, great service. Highly recommend!"

"After a terrible check-in process (lack of training) the hotel was great . One thing though the bathrooms are depressing and tired ."

"Great family friendly hotel "

"Good hotel and friendly staff"

"Fantastic place to stay.easy access to town.markets.islands.and day trips. Fantastic service .happy hotel lovely staff. 15th floor sunset views. Next to water front.. 10/10"

"Great location and friendly staff "

"Friendly and very good customer service especially from the front desk,which i can thank enough to help me solve some of difficult face during my stay!!worth for money"