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The Pacific Sutera Hotel

5.0 star property
Luxury resort on the beach, with 3 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pacific Sutera Hotel

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Exterior
Dining
Memory foam beds, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking included
  • On private beach
  • Bar
  • Breakfast available
  • Air conditioning
The price is P5,949
P6,648 total
includes taxes & fees
Dec 5 - Dec 6

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Deluxe Room (Malaysian Residents)

Memory foam beds, minibar, in-room safe, desk

Deluxe Room (Malaysian Residents)

Highlights

Air conditioning
LCD TV
Memory foam bed
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Bidet
Hair dryer
  • 33 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Junior Suite

Memory foam beds, minibar, in-room safe, desk

Pacific Junior Suite

Highlights

Separate sitting area
Air conditioning
Club Lounge
LCD TV
Separate bedroom
Memory foam bed
Rainfall showerhead
2 bathrooms
  • 75 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Sea View

Memory foam beds, minibar, in-room safe, desk

Deluxe Sea View

Highlights

Air conditioning
LCD TV
Memory foam bed
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Bidet
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pacific Executive Suite

Memory foam beds, minibar, in-room safe, desk

Pacific Executive Suite

Highlights

Separate sitting area
Air conditioning
Club Lounge
LCD TV
Separate bedroom
Memory foam bed
Rainfall showerhead
2 bathrooms
  • 105 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Sea View (Malaysian Residents)

Memory foam beds, minibar, in-room safe, desk

Deluxe Sea View (Malaysian Residents)

Highlights

Air conditioning
LCD TV
Memory foam bed
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Bidet
Hair dryer
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Memory foam beds, minibar, in-room safe, desk

Deluxe King

Highlights

Air conditioning
LCD TV
Memory foam bed
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Bidet
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin

Memory foam beds, minibar, in-room safe, desk

Premium Twin

Highlights

Air conditioning
LCD TV
Memory foam bed
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Bidet
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium King

Memory foam beds, minibar, in-room safe, desk

Premium King

Highlights

Balcony
Air conditioning
LCD TV
Memory foam bed
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Bidet
  • 33 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Sea View Twin

Memory foam beds, minibar, in-room safe, desk

Premium Sea View Twin

Highlights

Air conditioning
LCD TV
Memory foam bed
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Bidet
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin

Memory foam beds, minibar, in-room safe, desk

Deluxe Twin

Highlights

Air conditioning
LCD TV
Memory foam bed
Rainfall showerhead
Hair dryer
Separate bathtub and shower
Designer toiletries
Deep soaking bathtub
  • 32.61 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Memory foam beds, minibar, in-room safe, desk

Family Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Rainfall showerhead
2 bathrooms
Bathrobes
Private bathroom
  • 67 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Sea View King

Room amenity

Premium Sea View King

Highlights

Air conditioning
LCD TV
Memory foam bed
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Bidet
Hair dryer
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Sea View King

Memory foam beds, minibar, in-room safe, desk

Deluxe Sea View King

Highlights

Air conditioning
LCD TV
Memory foam bed
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Bidet
Hair dryer
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

Memory foam beds, minibar, in-room safe, desk

Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea View Twin Room

Memory foam beds, minibar, in-room safe, desk

Deluxe Sea View Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Memory foam beds, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea View King Room

Memory foam beds, minibar, in-room safe, desk

Deluxe Sea View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Memory foam beds, minibar, in-room safe, desk

Family Room

  • Sleeps 2
  • 2 Twin Beds and 1 King Bed

View all photos for Premium Twin Room

Memory foam beds, minibar, in-room safe, desk

Premium Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Memory foam beds, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Memory foam beds, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Sea View Twin Room

Memory foam beds, minibar, in-room safe, desk

Premium Sea View Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Memory foam beds, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Sea View King Room

Memory foam beds, minibar, in-room safe, desk

Premium Sea View King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, sun loungers

The Magellan Sutera Resort

On private beach
Pool
Hot Tub
Spa
8.4 out of 10, Very Good, (1000)
The price is P8,743
P9,707 total
includes taxes & fees
Dec 4 - Dec 5
The Magellan Sutera Resort
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About the neighborhood

Map
1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah, 88100

What's nearby

  • Sutera Harbour - 5 min walk - 0.4 km
  • Imago Shopping Mall - 17 min walk - 1.5 km
  • Gaya Street Sunday Market - 4 min drive - 3.6 km
  • Jesselton Point Ferry Terminal - 5 min drive - 4.0 km
  • Centre Point - 5 min drive - 3.1 km

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 12 min drive

Restaurants

  • ‪Jamal Salim Curry House & Catering - ‬15 min walk
  • ‪Buginese Grill Fish - ‬20 min walk
  • ‪Grill Fish - ‬13 min walk
  • ‪Restaurant Sembulan Pasar - ‬16 min walk
  • ‪D' Lengkuas - ‬16 min walk

About this property

The Pacific Sutera Hotel

Luxury family-friendly resort near Sutera Harbour
Located close to Imago Shopping Mall and Sabah State Mosque, The Pacific Sutera Hotel provides a golf course, a marina, and a swim-up bar. Get out on the links at this resort and enjoy amenities such as a driving range and golf lessons. Treat yourself to aromatherapy, a massage, or a facial at Body Senses By Mandara, the onsite spa. Yoga classes and fitness classes are offered at the gym; other things to do include volleyball and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a grocery/convenience store.
Additional perks include:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and 3 indoor tennis courts
  • Supervised childcare (surcharge), a front-desk safe, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 500 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 80 for adults and MYR 40 for children
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 27-hole golf course
  • 3 indoor tennis courts
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Playground
  • Racquetball/squash
  • Sauna
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • Marina
  • On a private beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in a Malaysian Residents room type must present valid ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.
All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 180.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 80 for adults and MYR 40 for children
  • Late check-in fee for check-in between noon and 6:00 PM
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hotel Pacific Sutera
Pacific Sutera
Pacific Sutera Hotel
Pacific Sutera Hotel Kota Kinabalu
Pacific Sutera Kota Kinabalu
Sutera Hotel
Sutera Pacific
Sutera Pacific Hotel
The Pacific Sutera Resort
The Pacific Sutera Hotel Resort
The Pacific Sutera Hotel Kota Kinabalu
The Pacific Sutera Hotel Resort Kota Kinabalu

Frequently asked questions

Does The Pacific Sutera Hotel have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at The Pacific Sutera Hotel?

As of Dec 3, 2024, prices found for a 1-night stay for 2 adults at The Pacific Sutera Hotel on Dec 5, 2024 start from P 5,949.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Pacific Sutera Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pacific Sutera Hotel?

Self parking is free at this property.

What time is check-in at The Pacific Sutera Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from noon–6:00 PM for a fee.

What time is check-out at The Pacific Sutera Hotel?

Check-out is at noon.

Where is The Pacific Sutera Hotel located?

Located in Downtown Kota Kinabalu, this beachfront resort is on the boardwalk/promenade and within 1 mi (2 km) of Sutera Harbour, Sabah State Mosque, and Imago Shopping Mall. Anjung Samudera and Centre Point are also within 2 mi (3 km).

The Pacific Sutera Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 438 out of 1000 reviews" "
Rating 8 - Good. 362 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Setha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for showing your hospitality/
Stayed 3 nights in Oct 2024

10/10 Excellent

Soi Lin, Burnaby

Liked: Cleanliness, staff & service
Stayed 17 nights in Sep 2024

8/10 Good

Hui hui

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

hau woon

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unprofessional reception service.
Stayed 2 nights in Aug 2024

8/10 Good

byunghyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로는 매우 만족했습니다 다만 두 가지 정도 불만을 표하고 싶습니다 하나는 방에서 방음이 되지 않아서 복도에서 캐리어를 끄는 소리, 밖에서 떠드는 소리가 들려서 잠을 편하게 자지 못했다는 것 그리고 다른 하나는 셔틀버스가 한 대뿐이고 기사도 한 명씩밖에 배정이 안 되는 건지 골프를 치고 땀 흘리고 더운 상황에서 셔틀을 불렀으나 기사가 식사중이라고 30분 가량을 기다려야만 했습니다 작은 셔틀이라도 좀 더 구비해 놓는 게 좋을 듯합니다
Stayed 7 nights in Aug 2024

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great resort!
Stayed 5 nights in Jun 2024

8/10 Good

Kwai Peng Winnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All acceptable except for the TV programme is very limited
Stayed 4 nights in Jul 2024

10/10 Excellent

Yen Ping

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerrad De

Liked: Cleanliness, staff & service, amenities
Convenient location close to local malls, attractions and the airport.
Stayed 3 nights in Jul 2024

6/10 Okay

KYUNGMOO

Stayed 3 nights in Jul 2024

10/10 Excellent

Fai

Liked: Cleanliness, amenities, property conditions & facilities
Access Location Beach
Stayed 2 nights in Jul 2024

8/10 Good

Karen Kwai Har

Stayed 2 nights in Jun 2024

8/10 Good

kenny

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Amazing experience with the frontdesk. Thank you for the upgrade. The room still maintain the old style design. Without the usb port.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Kids friendly hotel
Fast check in and out process. Beautiful views from every spot. Very nice room service. Breakfast is average because the variety of food is below expectation. Room make up service is average. They need to ventilate more the rooms and use the vacuum for the carpets. Horizons Bar is really noisy. The best of the hotel is its pool and the direct connection with Magelan hotel as you can use both facilities. Overall is nice for families with little kids.
Stayed 4 nights in Jun 2024

10/10 Excellent

Enn Lun

Stayed 3 nights in Jun 2024

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work
Stayed 1 night in May 2024

8/10 Good

Lorelay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was okay. There is access to the pool at the Magellan Sutera as well. The staff is polite, but less attentive than what you'd expect from a five-star hotel. I wish the entertainment i.e. bowling, billiards etc. is on site. Instead, all entertainment including the jacuzzi are on the Marina Club, which is quite a walk you'd feel lazy to go to on a hot day. The water at the beach has trash.
Stayed 1 night in May 2024

2/10 Terrible

Hae soon

Stayed 3 nights in Apr 2024

10/10 Excellent

FAITH

Liked: Cleanliness, staff & service, property conditions & facilities
A resort for relaxing and chill…
Stayed 1 night in Mar 2024

10/10 Excellent

Thaddius Herman

Stayed 1 night in Apr 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Kim Wah

Stayed 3 nights in Mar 2024

8/10 Good

INKYUNG

Stayed 3 nights in Feb 2024

8/10 Good

yeo kay

Stayed 4 nights in Feb 2024