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"Absolutely loved our stay here! We booked the suite with river view and was worried about the noise but had zero problems with it at all. The hotel is centrally located near the main train station (which you must check out for the shopping/dining underground), near a lot of restaurants and shops. The staff were accommodating, kind and welcoming. Rooms were cleaned daily and fridge was stocked often. The only complaint I have is the getting out of the bathtub in the suites. It’s quite a step down and I can see someone losing their balance and it being a safety concern. They could add a handle or add a step there. My mom is older and it was a lot getting her in and out of the tub. Other than that it was an incredible stay!"

"staff was fantastic"

"Very clean, nice spot"

"Really modern hotel in close proximity to Zurich central area. The room was well furnished and modern, and very quiet"

"We stayed 2 nights at this Citizen M in Zurich. Centrally located, it was very easy to walk to the old town and to find great restaurants and cafes nearby. My biggest issue is that there is no coffee in the room ! If that is too expensive or unsustainable then I suggest that just like they have a room with an ironing board on each floor - they should ABSOLUTELY have one of those large coffee making machines that allows you to choose the type of coffee you want. As well - they could have a water station instead of people having to go through the cafeteria to fill their bottles. The room card can limit the amount of coffee usage per person. I need a coffee to get things moving in my body in the morning as do many people (digestive) - to go downstairs early (without wanting to do the breakfast buffet) and to have to wait in line for the ONE BARRISTA (who was excellent but could only handle one guest at a time) - THIS would make a whole lot of sense since Citizen M - prides itself on sustainability and amazing care of their guests. I did feel that it missed the mark in this instance !"

"The hotel staff were very helpful, I arrived very early from an overnight flight and they held my luggage and would have let me checked in early. The location of the hotel was so convenient for the train and bus terminals. I am really happy with my stay and would definitely choose this hotel again."

"This hotel is right at the start of three streets with plenty of eateries. Close to the main train station in Zurich. It is an older hotel, but many items are up to date. So, it worked well for us. Breakfast was good. Office has staff 24 hrs."

"It’s a quiet business district with excellent transport links. Staff are great. "