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citizenM Zürich

4.0 star property
Lakefront Zürich hotel in Old Town Zürich with a 24-hour business center

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Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Daily buffet breakfast (CHF 28 per person)
View from room
Experience the best of Zürich at citizenM Zürich, where modern design meets upscale comfort. Unwind in the library or discover local art in the on-site gallery. With high-speed WiFi, a 24-hour business center, and canteenM restaurant serving breakfast to dinner, you'll feel right at home.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is P7,743
P8,487 total
includes taxes & fees
Feb 16 - Feb 17

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

Highlights

Air conditioning
Smart TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Fan
Rainfall showerhead
Hydromassage showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

Ruby Mimi Zurich

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
9.0 out of 10, Wonderful, 1,158 reviews
The price is P10,461
P11,308 total
includes taxes & fees
Feb 21 - Feb 22
Ruby Mimi Zurich

About the neighborhood

Map
Talacker 42, Zürich, 8001

What's nearby

  • Bahnhofstrasse - 3 min walk
  • Paradeplatz - 6 min walk
  • Fraumuenster - 7 min walk
  • Swiss National Museum - 15 min walk
  • Kunsthaus Zurich - 15 min walk

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

Upscale hotel near Bahnhofstrasse
Located close to Paradeplatz and Fraumuenster, citizenM Zürich provides an art gallery on site, a coffee shop/cafe, and a library. The on-site restaurant, canteenM, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Coffee/tea in the lobby, meeting rooms, and smoke-free premises
  • A TV in the lobby, a 24-hour front desk, and books
  • Guest reviews say great things about the helpful staff and location
Room features
All 160 rooms offer comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and fans
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Smart TVs with digital channels
  • Housekeeping, desks, and phones

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Is citizenM Zürich pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Zürich?

As of Feb 8, 2025, prices found for a 1-night stay for 2 adults at citizenM Zürich on Feb 16, 2025 start from P 7,742.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Zürich?

This hotel doesn't offer parking.

What time is check-in at citizenM Zürich?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Zürich?

Check-out is at 11:00 AM. Late check-out is available for CHF 34 (subject to availability).

Where is citizenM Zürich located?

Located in Old Town Zürich, this hotel is within a 10-minute walk of Bahnhofstrasse, Paradeplatz, and Fraumuenster. Helmhaus and Kunsthaus Zurich are also within 15 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1005 reviews
Rating 8 - Good. 190 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tylan

Liked: Cleanliness, staff & service, property conditions & facilities
Citizen M, the best cure for Jetlag. I love being able to black out the room gauranteed. Because a citizen in Zürich is in such a great location and I love walking around the city or riding a bicycle. I always feel like I leave healthier than I arrived.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been at other CItizenM hotels and I find them to consistently have a great cost/quality ratio.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place in centre of Zurich within easy walking distance of train and many restaurants and attractions in the old city
Stayed 1 night in Jan 2025

10/10 Excellent

Robert, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very clean. Perfect location. Would stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel went out of thier way to help me retrieve a lost phone. They were all very kind and helpful. When I can count on a place like this it gives me a great sense of trust. I would strongly recommend this hotel and appreciate the staff here very much! The hotel is also very nice to stay at and very modern.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personnel working there, although sometimes I would have like moré to avoir the waiting time.

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Julio, Hialeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with a great staff and wonderful vibes 👍👍👌
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional. We will recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Suri

Liked: Cleanliness, staff & service, property conditions & facilities
I really love Zurich! I really like my stay in CitizenM with my husband. It was good and very cleaned! I love the vibes of the young people at the hotel. It’s fun to be with them. They made our stay memorable. We will come back to citizenM when we visit Zurich next time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Harj

Stayed 1 night in Jan 2025

10/10 Excellent

Neda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Great shuttle service , great breakfast buffet. Close to bus stop. Amazing spa , Comfortable bed. Love the hotel .
Stayed 4 nights in Dec 2024

10/10 Excellent

Darwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was such a great stay! Check in was quick and easy, the facility was clean and modern, and the restaurant/bar was pleasant, with delicious drink and food.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Debbie

Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel and staff. Overall a great place to stay, but the breakfast is a rip off. Save your money and go get something elsewhere. The food is good but overpriced for the selection. The rooms are smaller than usual hotels, however the shower is incredible so as long as you can handle a smaller space, this hotel is gem!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel and how techie it was. It was definitely a different and amazing experience. We also really liked that. It was close to the airport the central train station and also around downtown. The staff was incredibly nice and the breakfast buffet was amazing. I would definitely come back and stay here.
Stayed 1 night in Nov 2024

6/10 Okay

Kimble

Stayed 3 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly, great spot for the price. It’s not in old town but I appreciate how seamless the check in and the room is. Would stay again as a solo traveler.
Stayed 2 nights in Dec 2024

6/10 Okay

Tammie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The branding of this hotel was weird and not inviting. Was not a comfortable place to return to in the evening. Red shelves, weird doll on bed. Just did not enhance my vacation to Zurich.
Stayed 4 nights in Dec 2024

10/10 Excellent

Irvin, Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to shopping, dining and the many Zurich sites. Staff are top notch, friendly and courteous. Rooms are modern and clean. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Yesenia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely recommend!!