West End hotel rooms a the Preferred

"The hotel is in an excellent location, very easy to take public transportation from the airport to the hotel. It has many restaurants around, and within walking distance to the parliament buildings. Room is spacious with full size fridge, stove. It made so convenient if you want to cook your own meals. Breakfast has lots of options, fruits, yogurt, cereal, eggs, sausages and 4 types of breakfast sandwiches, also bread, muffins, waffles, bagels… The front desk staff were all incredibly friendly, and accommodating. we were here for business trip. On the day to checkout, we realized that we were not able to return in time for the required checkout time, so I phoned the front desk, and they were kind enough to extend our checkout time from 11:00am to noon without hesitation. We were truly happy to stay here, and will definitely stay again when we return to Ottawa. "

"Matthew on reception very nice and helpful Overall was great. Breakfast was very good."

"Our check-in was quick and informative. The room was clean and spacious "

"Not much negative that for sure sits a must return for sure when we go back"

"Welcoming and friendly staff in a nicely appointed hotel. "

"Nice location"

"All was good! "

"Wonderful location in the heart of the Byward Market. Valet parking was efficient but expensive. Our room was clean and chic with a fantastic shower. Staff was friendly and accomodating. The rooftop top terrace/restaurant had spectacular views with excellent service staff. We had a fantastic stay! "

" Amazing! Travelled with 5 kids so the space was muchly needed !! Super clean. Easy check-in & out. Poopy though, pool was closed and it was the biggest reason I picked this hotel. Breakfast would have been nice for the price I paid. I also found parking per day a bit expensive as well. Overall solid 9.5/10!!! Will definitely stay again !! ❤️"