Luxury Hotels in Umeda, Osaka

"We had a wonderful experience at this hotel. The staff is eager to assist with every need. The rooms are lovely, and the amenities anticipate every need. What an amazing ending to our Japan vacation! We would stay again in a heartbeat!!"

"Amazing property and staff! Very convenient with many restaurants and shopping options. The room was much larger than expected, which is nice compared to other properties in Japan that seem to be much more compact. We will definitely stay here again. "

"My wife is very disappointed with another guest filming in the Bath House on her Phone which was reported to your staff at the time. Unfortunately there was no follow-up as my wife was concerned that that person had taken footage of her naked in the bathhouse. We firstly find it unacceptable that a guest can do such a thing and secondly were disappointed that there was no response from the staff at your hotel and we still don't know whether that person has footage taken in the bathhouse."

"I will definitely recommend but not a Japanese experience. It feels like coming back into the US once you come into the hotel. "

"Every staff member goes out of their way to make your stay not only a great one but an outstanding one. Every interaction was first class from our arrival to our departure. "

"Came at a very busy time of the year with rooms at 100% capacity! Breakfast queue was long on the first day but staff handled crowds well. Food and service great and personal! Shout out to Ayaka, concierge for all her recommendations!"

"The staff are really nice and willing to help "

"Perfect location! The room was a little on the smaller side but worked well. Beds are comfortable. Breakfast is amazing!"