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Maya Tulum by G Hotels

3.5 star property
Beachfront, with full-service spa

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Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
View from room
Restaurant
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Bathroom
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Ocean View King

1 bedroom, premium bedding, minibar, in-room safe

Ocean View King

Highlights

Air conditioning
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront Two Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Suite Oceanfront Two Double Beds

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
  • 25 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed Minipool

1 bedroom, premium bedding, minibar, in-room safe

Oceanfront King Bed Minipool

8.0 out of 10
Very good
(3 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Two Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Jungle View Two Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Two Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Ocean View Two Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 16 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite King Oceanfront Minipool Jacuzzi

1 bedroom, premium bedding, minibar, in-room safe

Suite King Oceanfront Minipool Jacuzzi

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Private plunge pool
Air conditioning
Dining table
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Two Double Beds Minipool

View from room

Oceanfront Two Double Beds Minipool

8.6 out of 10
Excellent
(4 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
  • 16 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jungle View King Bed Minipool

1 bedroom, premium bedding, minibar, in-room safe

Jungle View King Bed Minipool

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mayan Villa House

1 bedroom, premium bedding, minibar, in-room safe

Mayan Villa House

Highlights

Patio
Separate dining area
Private plunge pool
Air conditioning
Kitchenette
Dining table
Renovated in 2022
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Jungle View Two Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Suite Jungle View Two Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed

1 bedroom, premium bedding, minibar, in-room safe

Oceanfront King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View King

1 bedroom, premium bedding, minibar, in-room safe

Jungle View King

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk - 0.0 km
  • Tulum National Park - 3 min drive - 2.9 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 12 min drive - 9.5 km
  • Playa Ruinas - 13 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Kin Toh - ‬15 min walk
  • ‪Chambao - ‬16 min walk
  • ‪Mateos - ‬11 min walk
  • ‪Taboo Beach Club - ‬17 min walk
  • ‪Mina - ‬12 min walk

About this property

Maya Tulum by G Hotels

Hotel remodeled in 2022 and located near Tulum Beach
Located close to Playa Ruinas and Tulum National Park, Maya Tulum by G Hotels provides a terrace, designer stores on site, and a garden. Treat yourself to a facial, a body scrub, or aromatherapy at Maya Tulum Spa, the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), outdoor furniture, and luggage storage
  • Multilingual staff, tour/ticket assistance, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 51 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like safes and minibars.
More amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 1 floor
  • 51 buildings
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)
  • Renovated entire property - April 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 500 per stay
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Frequently asked questions

Does Maya Tulum by G Hotels have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is Maya Tulum by G Hotels pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 500 per stay and a fee of USD 50 per pet, per night.

How much is parking at Maya Tulum by G Hotels?

Self parking is free at this property.

What time is check-in at Maya Tulum by G Hotels?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

What time is check-out at Maya Tulum by G Hotels?

Check-out is at noon.

Where is Maya Tulum by G Hotels located?

Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Tulum Beach, Tulum National Park, and Sian Ka'an Biosphere Reserve. Playa Ruinas and Tulum Mayan Ruins are also within 6 mi (10 km).

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Maya Tulum by G Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 182 out of 368 reviews
Rating 8 - Good. 69 out of 368 reviews
Rating 6 - Okay. 39 out of 368 reviews
Rating 4 - Poor. 33 out of 368 reviews
Rating 2 - Terrible. 45 out of 368 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so in love with this resort! Had an absolute blast can’t wait to come back again
Stayed 3 nights in Jun 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing.. in love .. would definitely stay here again..
Stayed 4 nights in Apr 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean views
Stayed 2 nights in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice overall. But the best part was the staff, very kind, responsive, and accommodating. Roberto in the restaurant was absolutely awesome. He was welcoming and attentive and even brought the kids a basket of donuts for national donut day. Worth coming back just for staff interactions. The front desk was always helpful and helped us to book transportation, car rental, excursions, seamlessly.
Stayed 3 nights in Jun 2025

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran hotel

Excelente todo
Stayed 1 night in Mar 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being right beside the ocean, hearing the waves at night, was calming and lovely. And the pool on the beach is perfection.
Stayed 1 night in Feb 2025

2/10 Terrible

Renu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT go here!!! Toilets broken, Air condition did not work! Sink did not drain! No hot water! Nobody came to address the problem...we just kept on hearing that somebody will be there in 5 minutes, but no one came. No manager on site to take care of our problems. He just ghosted us!
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with the jungle view and a private pool and upon checking in we were immediately upgraded to an ocean front room, private swimming pool right outside our front door with lounge chairs and the beach was literally 10 feet away from the fence on the front of our own private yard. It was an amazing experience, the hotel was fantastic, I don’t have one negative thing to say about the entire stay, the staff and everything were amazing. 5 out of 5 stars
Stayed 8 nights in Apr 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Salty water, rude staff, room not as advertised.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sharon

Beach was beautiful! Rooms were clean, staff was friendly and helpful
Stayed 2 nights in Dec 2024

6/10 Okay

martha

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service is very poor,not amability at all from the staff,same at the restaurant except the waitress he was very nice,the hotel is very nice but the experience was terrible at first
Stayed 1 night in Apr 2025

10/10 Excellent

Juan Carlos

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A/c would not cool down. Alot of algae can't swim in beach. The owner needs to pay more attention to how much algae is accumulated. We had to go elsewhere to enjoy the beach and spend more money out of pocket.
Stayed 4 nights in May 2025

4/10 Poor

Tabatha

Disliked: Staff & service
The beach is beautiful!!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

I love it here. My first visit was in 1995 and I continue to love it. It’s so well located and feels wonderful
Stayed 3 nights in Feb 2025

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not my first boutique hotel but this was by far the most dirtiest and uncomfortable place I'm would recommend this
Stayed 2 nights in Feb 2025

2/10 Terrible

anastassija

Unfortunately, the service was really bad
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and they gave me an ocean view so it was very beautiful!
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach. Spa service was not acceptable.
Stayed 4 nights in Jan 2025

10/10 Excellent

Suryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!!
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room just steps from the beach and ocean. We will definitely be back!

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Was a nice and beautiful aside from the pungent smell of the bathroom sewer system. Overall, the views were wonderful and it was very relaxing.
Stayed 5 nights in Dec 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has really everything you could want as well is extremely clean and well maintained. Loved the massage and the yoga class. Really a wonderful stay and would recommend to anyone travelling to Tulum!!
Stayed 1 night in Nov 2024