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Nativa Hotel Tulum

3.5 star property
Hotel with free breakfast, steps from Tulum Beach

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Photo gallery for Nativa Hotel Tulum

Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Front of property
LCD TV, Netflix, streaming services
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, 1 Queen Bed, Garden View (Cenote View)

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 1 Queen Bed, Garden View (Cenote View)

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Coffee/tea maker
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Suite, Garden View (Nativa Suite)

In-room safe, iron/ironing board, free WiFi, bed sheets

Exclusive Suite, Garden View (Nativa Suite)

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Cabin, 1 Double Bed (Bungalow)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Cabin, 1 Double Bed (Bungalow)

Highlights

Air conditioning
LCD TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
Netflix
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Queen Bed (Jungle Suite)

View from room

Deluxe Suite, 1 Queen Bed (Jungle Suite)

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Carretera Tulum-Boca Paila KM 8.5, Tulum Beach, Zona Hotelera, Tulum, QROO, 77766

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 17 min walk - 1.5 km
  • Tulum Mayan Ruins - 17 min drive - 11.6 km
  • Las Palmas Public Beach - 20 min drive - 7.0 km
  • Playa Paraiso - 22 min drive - 7.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 64 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬13 min walk
  • ‪Hartwood - ‬13 min walk
  • ‪La Taqueria - ‬3 min walk
  • ‪Arca - ‬12 min walk
  • ‪Wild - ‬8 min walk

About this property

Nativa Hotel Tulum

Hotel near Tulum Beach
Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at Nativa Hotel Tulum. Be sure to enjoy a meal at Nativa, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Nativa Hotel Tulum feature comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers and free toiletries
  • LCD TVs with Netflix, streaming services, and cable channels
  • Coffee/tea makers and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Restaurants on site

  • Nativa

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board
  • Safe
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Nativa Tulum Hotel Tulum
Hotel Nativa Tulum Hotel
Hotel Nativa Tulum Tulum
Hotel Nativa Tulum
Nativa Hotel Tulum Hotel
Nativa Hotel Tulum Tulum
Esduma Nativa Hotel Tulum
Nativa Hotel Tulum Hotel Tulum

Frequently asked questions

Is Nativa Hotel Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nativa Hotel Tulum?

Self parking is free at this property.

What time is check-in at Nativa Hotel Tulum?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Nativa Hotel Tulum?

Check-out is at 11:00 AM.

Where is Nativa Hotel Tulum located?

Located in Zona Hotelera, this hotel is within 1 mi (2 km) of Ven a la Luz Sculpture, Tulum Beach, and Sian Ka'an Biosphere Reserve. Playa Akun and SFER IK are also within 3 mi (5 km).

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Nativa Hotel Tulum Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 29 reviews
Rating 8 - Good. 2 out of 29 reviews
Rating 6 - Okay. 7 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 9 out of 29 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Daniela

Disliked: Staff & service, amenities
I work remote. I booked this place because they said they had WiFi. They did not have functional wifi when I got there. So I never checked in or even entered my room (it wasn’t ready yet). I grabbed my bag, when across the street to finish work and booked a different hotel. It’s been a week and Expedia still can’t reach the hotel to request a refund for my room. I guess they don’t have wifi nor do they answer the phone. Complete lack of integrity.
Stayed 2 nights in Aug 2021

10/10 Excellent

Francisco David

Excelente estancia.
La habitación con vista al cenote, está fenomenal. Aparte, tiene una mini alberca, que lo hace más especial. La verdad, una excelente estancia. La próxima vez, reservaré de nuevo aquí…pd: también el desayuno muy rico.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Breakfast was good, staff pretty friendly.
Stayed 4 nights in May 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
海沿いと表記されていたのに、海沿いじゃなかった。 嘘の表記がいくつかあった。
Stayed 1 night in May 2021

2/10 Terrible

Rafael

Liked: Cleanliness
Disliked: Staff & service
HORRENDOUS!!
There was no receptionist and we waited for 3 hours for a security guard to show up. In the mean time the housekeeping person was alleging that my prepaid reservation was NOT paid and they were trying to charge me for the room AGAIN. To add insult to injury, after having paid for a "suite", they put me in the lowest category possible as they had oversold the hotel. Nobody from reception showed up the entire day even though the person was allegedly on their way the entire afternoon. The housekeeping person said that I would receive a discount the following day. Surprisingly enough there was actually someone at reception that offered no apologies or seemed to give a rat's a$$ about my experience. He said he could not offer any kind of compensation and just simple did not care. The hotel is described as eco chic. I see the eco part but NOT the chic. The room is barely basic and there were ants in the bed. The worst experience I have ever had in México which is very surprising since I usually have exceptional service every where. HORRENDOUS!! Please avoid at ALL COSTS!!
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

We enjoyed our stay here! Our room was clean and comfortable. The staff was very nice and accommodating. We enjoyed talking with the staff and getting local recommendations. The location is a bit on the south end but we still felt very comfortable walking everywhere and there were great restaurants nearby. The small patio soaking tub was a nice touch to cool off. Would for sure stay here again! Thanks for the warm accommodations!
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

The Standard Cabin is very basic but everything works. The deck at the entryway is very small and barely functional. Inside the dark wood initially looks cool but there is barely any lighting so it is always dark. No place to hang any clothes. The beach is 1 minute away as the bird flies but beach access is tightly controlled. You will need to pay to get to the beach or sneak through a hotel. Breakfast was good. If you are a backpacker looking for a basic room it will work. We stayed one night of our 5 night reservation and forfeit the rest opting to stay at a nearby hotel on the beach.
Stayed 5 nights in Jan 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dishonest Management, Rooms that Flood & Mosquitos
The rooms leak/flood, there is a large stagnant mosquito breeding pond right in the center, and the management is atrocious. If you stay here DO NOT pay in advance, as they will lie and do anything to keep your money when you invariably check out early. STAY AWAY!!! You have been warned, this place has horrible reviews for a reason.
Stayed 10 nights in Nov 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2021

10/10 Excellent

Ryan

Good hotel but it’s being closed and rebuilt
Good place overall reccomend
Stayed 1 night in Jan 2021

6/10 Okay

Michael

Disliked: Room comfort
Ok but too loud, had a nightclubs in the hotel blaring music until 6am.
Stayed 1 night in Jan 2021

4/10 Poor

Juan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No recomendable
Mala experiencia sin estacionamiento sin alberca no acceso a la playa mala actitud del encargado
Stayed 1 night in Sep 2020

10/10 Excellent

Alex

Great Place to Stay
Had an amazing stay. Julia is awesome and always available.
Stayed 4 nights in Aug 2020

10/10 Excellent

MIGUEL ANGEL

xc servicio de Mario y Pao
Excelente atención. No tiene playa pero algunas habitaciones con jacuzzi
Stayed 1 night in Jul 2020

10/10 Excellent

IrinaG, Los Angeles

The room was beautiful and impecable, very inviting, elegant and quiet. And the staff goes above and beyond to make your stay perfect, I have nothing but good thoughts about Nativa, I'd definitely be back.
Stayed 2 nights in Mar 2020

6/10 Okay

Ariadna, Fort Myers FL

Disliked: Amenities
The rooms are very affordable and are clean. The bed is comfortable. The hot water lasts less than five minutes and there is no parking. Also, to go to the beach you have to go to a bar and have a drink or drive up the road to go to the public beach. The description "beach front property" is misleading. The staff is friendly and helpful.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
the room was not the one managed in the reservation and not available after 2 nights. Price is out of range according to location, amenities and conditions of room and hotel.
Stayed 4 nights in Jan 2020

6/10 Okay

Paola

Liked: Property conditions & facilities
boa localização,porém o Hotel não oferece nada!!
Nem deveria ser chamado de Hotel!! Não tem nenhum serviço de quarto,nenhum restaurante,nenhum serviço de praia,como falam aqui! limpeza ok,quarto ok,mas a porta estava com problemas para fechar,o chuveiro péssimo! O gerente foi muito prestativo! Mas o hotel,francamente,não pode ser chamado de hotel!!
Stayed 6 nights in Dec 2019

2/10 Terrible

Edouard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stills waiting on my full refund as we were not accepted in the hotel.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Buongiorno, la mia esperienza è stata pessima in quanto all'arrivo in struttura ( ore 21,00 comunicato qualche giorno prima tramite mail)) mi è stato detto che la mia camera non c'era più,. Premetto che avevo prenotato il 05/10/2019 e visto che c'era la possibilità avevo scelto di pagare in struttura. Mi è stato detto che non avendo pagato al momento della prenotazione la mia camera è stata data ad un altro cliente. Per cui sono andata alla ricerca di un altro hotel e sinceramente dopo 15 ore di viaggio non è stato molto piacevole per cui per me è NO....
Stayed 5 nights in Dec 2019

6/10 Okay

Clifford

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2019