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Dos Ceibas Tulum Feel Good Hotel

3.5 star property
Beachfront hotel with full-service spa

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Photo gallery for Dos Ceibas Tulum Feel Good Hotel

Beach bar
Front of property
On the beach, white sand, beach massages
Living area
1 bedroom, in-room safe, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Studio

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Separate bedroom
Ceiling fan
Private bathroom
Daily housekeeping
In-room safe
Living room
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Bungalow

1 bedroom, in-room safe, free WiFi, bed sheets

Bungalow

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Oceanfront

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Oceanfront

Highlights

Separate dining area
Separate sitting area
Separate bedroom
Ceiling fan
Sofa bed - twin
Private bathroom
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

1 bedroom, in-room safe, free WiFi, bed sheets

Standard Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Separate bedroom
Ceiling fan
Private bathroom
Daily housekeeping
In-room safe
Living room
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Ocean View

1 bedroom, in-room safe, free WiFi, bed sheets

Suite, 1 King Bed, Ocean View

Highlights

Separate dining area
Separate sitting area
Separate bedroom
Ceiling fan
Sofa bed - double
Private bathroom
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Carretera Tulum-Boca Paila Km 10, Manzana 20, Lote 5, Zona Hotelera, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Ven a la Luz Sculpture - 1 min drive - 1.5 km
  • Las Palmas Public Beach - 10 min drive - 8.9 km
  • Playa Paraiso - 12 min drive - 9.6 km
  • Tulum Mayan Ruins - 17 min drive - 14.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 64 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬16 min walk
  • ‪Hartwood - ‬16 min walk
  • ‪La Taqueria - ‬1 min walk
  • ‪Arca - ‬15 min walk
  • ‪Wild - ‬5 min walk

About this property

Dos Ceibas Tulum Feel Good Hotel

Hotel near Tulum Beach
You can look forward to free continental breakfast, a terrace, and a garden at Dos Ceibas Tulum Feel Good Hotel. This hotel is a great place to bask in the sun with a white sand beach and beach massages. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.
Other perks at this hotel include:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a beach club on site
  • Luggage storage, concierge services, and tour/ticket assistance
  • Smoke-free premises
Room features
All guestrooms at Dos Ceibas Tulum Feel Good Hotel feature thoughtful touches such as separate sitting areas and separate dining areas, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • Separate sitting areas, separate dining areas, and ceiling fans

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 5 km
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Beach club
  • Bicycle rentals
  • Full-service spa
  • Yoga classes

Family friendly

  • Living room
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service
  • Separate dining area

More

  • Ceiling fan
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.97 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 130.00 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ecológico Posada Dos Ceibas Tulum
Ecológico Posada Dos Ceibas Tulum
Ecológico Posada Dos Ceibas
Hotel Dos Ceibas Eco Retreat Tulum
Dos Ceibas Eco Retreat Tulum
Dos Ceibas Eco Retreat
Hotel Ecológico Posada Dos Ceibas
Dos Ceibas Tulum Feel Good
Hotel Dos Ceibas Eco Retreat
Hotel Dos Ceibas Eco Retreat Tulum
Dos Ceibas Tulum Feel Good Hotel Hotel
Dos Ceibas Tulum Feel Good Hotel Tulum
Dos Ceibas Tulum Feel Good Hotel Hotel Tulum

Frequently asked questions

Is Dos Ceibas Tulum Feel Good Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dos Ceibas Tulum Feel Good Hotel?

Limited spots are available.

What time is check-in at Dos Ceibas Tulum Feel Good Hotel?

Check-in start time: 3 PM; Check-in end time: 10:30 PM.

What time is check-out at Dos Ceibas Tulum Feel Good Hotel?

Check-out is at noon.

Does Dos Ceibas Tulum Feel Good Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 130.00 per room applies.

Where is Dos Ceibas Tulum Feel Good Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Sian Ka'an Biosphere Reserve and Tulum Beach. Playa Akun and Ven a la Luz Sculpture are also within 3 mi (5 km).

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Dos Ceibas Tulum Feel Good Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 79 out of 152 reviews
Rating 8 - Good. 42 out of 152 reviews
Rating 6 - Okay. 10 out of 152 reviews
Rating 4 - Poor. 8 out of 152 reviews
Rating 2 - Terrible. 13 out of 152 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Be aware that there is no air conditioning and the rooms are extremely hot other than that inconvenience, the facility is great!
Stayed 2 nights in May 2025

10/10

Francisco at the restaurant was amazing! Friendly and attentive all the time
Stayed 4 nights in Mar 2025

10/10

I absolutely love Dos Ceibas. This is my second time staying here, and enjoyed every moment of it. All of the staff were very helpful and friendly throughout our stay. Can’t wait to visit again.
Stayed 2 nights in Feb 2023

8/10

I somehow didn't realize the hotel was eco-friendly when I booked, so I got nervous when they said there was no AC. It turned out to be totally fine because the beach side is so breezy it stays cool and relatively bug-free. The restaurant service and food was good. The beach view was lovely, and easily accessible.
Stayed 3 nights in Apr 2024

10/10

This property was absolutely beautiful and peaceful. I never had to leave. The service and food were amazing. My room was super clean and so well decorated. It’s literally right on the beach. I’m going to return as often as possible
Stayed 4 nights in Aug 2022

10/10

The property was clean and in an amazing location. The staff was great and very helpful with booking excursions or other services i.e., transportation. Wait staff also excellent and very friendly and attentive. This hotel is in a great location if you want to have a quiet vacation- party scene is a 15 minute beach walk. There is NO A/C, however the sea breeze and the fan was MORE than enough. My husband and I like to sleep in cold environments, but this was perfect- we stayed at the ocean front cabana. Overall, excellent resort, highly recommended.
Stayed 6 nights in Mar 2023

2/10

This was our second time in Tulum in a span of 3 weeks. Our first stay was much better at a nicer property...but we chose this property for our second stay (this time with children) based on the photos on the site, especially showing the bed on the upstairs of the bungalow, so we would have a place to hang out after putting the kids to bed. The entire "upstairs" of the bungalow was empty, so it was a complete wasted space. The shower and bathroom are so incredibly dirty, my skin crawls just thinking about it. We stayed for one night (of a nine night reservation), and packed up and left. We found a much cleaner hotel and enjoyed our vacation much more. Don't waste your money! It's SO hot (I expected that in the daytime, but even at night, it's very uncomfortable) without air conditioning. We thought it would be an adventure, but the filth was just too much for us. I wish I could say that they had been kind and attempted to resolve anything for us, but the staff was rude and unaccommodating (both during our one night stay, and after). I even waited over a month to post this review, hoping for a peaceful resolution, but instead, I will post my honest review so hopefully others will be informed about the conditions of the property and the unacceptable attitude of the staff. I will definitely spend my money elsewhere in the future!
Stayed 9 nights in Mar 2025

2/10

I got sick and had to cancel my reservation . I was told with proof of illness I would get a refund. They lied and never gave it to me after approving my doctor's note and saying they would. It's been a very annoying process no one is getting back to me and there are arguing between hotels.com and the hotel directly This has been a very negative experience and I am extremely frustrated
Stayed 4 nights in Dec 2024

10/10

Fantastic experience for our family! Mike, Marco and Emmanuel and others on the service staff took the best care of us, recommending food options, a quick senote to visit on foot on their sister property, shifting us to another room as needed and overall helpful in answering all the questions. The hotel is good if you are looking for relaxing time in an eco friendly settings( no AC, no plastic bottles for water/toiletries, reusuable linens and simple rooms) without noisy club sounds till midnight. Tulum around the hotel was very safe, highly guarded at all times and quite walkbale! Don't miss on their breakfast and in-house juices and drinks! It's wonderful! Beach access is included and its almost private! We will definitely return again!
Stayed 3 nights in Dec 2023

8/10

It is a small Quiet Beautiful property with friendly staff. If you want a place away from the world and modern comforts dont matter to you its the place for you. If Air Conditioning, Wifi that is reliable and bathing in water that isnt salt that i would suggest finding somewhere else. We enjoyed the stay but the Wifi which we needed was pretty bad in our room. The fans were ok and we were able to sleep but wouldve preferred the air for sure. but this is what you would expect in a eco friendly hotel so overall we were happy.
Stayed 4 nights in Apr 2023

4/10

While the staff at this location were exceptionally kind and welcoming, the overall experience left much to be desired due to numerous issues with cleanliness, maintenance, and basic amenities. The shower situation was particularly troubling, as it was controlled by two unlabeled wooden blocks, making it nearly impossible to regulate the temperature. The water alternated between scalding hot and ice cold every few seconds, which made showering uncomfortable and frustrating. The property itself felt unclean, and the security of the accommodations was questionable. Our door seemed so flimsy that it could likely have been breached with minimal effort, raising serious concerns about safety. To add to the discomfort, there was no air conditioning, and the power cut in and out frequently, disrupting what little comfort was available. Compounding the issue, there is no Verizon cell signal in this area, leaving guests entirely dependent on Wi-Fi, which may not be reliable during power outages. On a positive note, the view was breathtaking, offering a serene and picturesque backdrop. However, the location is extremely remote, which may be inconvenient for some travelers. Unfortunately, my stay was further marred by a case of food poisoning, which I suspect was caused by the bacon served with the American breakfast. I would strongly recommend avoiding pork products here or considering alternative breakfast options.
Stayed 4 nights in Dec 2024

2/10

Do not take a chance and stay here. We arrived hungry tired and after a long day of travel on New Years Eve eager to freshen up and go celebrate. What we arrived to was a security guard (no staff) that did not speak english and that the property had sold our room. No one showed up from the staff to help us. We had to stay on the phone with Expedia for hours and could not leave wifi. We were offered no water, no food and had not eaten or drank for hours. By 12 midnight we had given up, expedia could not find us another hotel within 15 miles that was vacant and we had to sleep on the beach with all our stuff in the wind. The next morning we ate breakfast at the hotel and again staff never addressed us or said a think. Not even a simple "I'm sorry". They simply DO NOT CARE. We found another hotel for the rest of the week and were treated with care, thank God. I would never take a chance on this place just simply based on pure basic customer service.
Stayed 6 nights in Dec 2023

10/10

Relaxing
Stayed 1 night in Mar 2025

10/10

Stayed 2 nights in Jan 2025

8/10

Stayed 1 night in Nov 2024

6/10

particolare pero’ non. sapevo che essendo un eco hotel non si potesse usare l’asciugacapelli. in piu’ un paio di volte e’ mancata corrente ed acqua. stanze molto umide… lenzuola e vestiti sempre bagnati colazione scarna… va aggiunto sempre qualcosa extra buona posizione sul mare mero’ qualche miglioria da fare c’e’
Stayed 7 nights in Oct 2024

10/10

Stayed 3 nights in Oct 2024

2/10

El lugar está en reparación. Las personas de recepción poco amables nunca saben nada , el Chef de la mañana y tarde muy amables pero el lugar nada que ver con las fotos
Stayed 2 nights in Jul 2024

2/10

4/10

Es un hostal, no un hotel. No tiene aire acondicionado ni tampoco ventiladores, el cuarto es un horno y no se puede dormir. Todo lleno de arena. La cama incomodísima, el agua salada, imposible bañarse. Hay que caminar en arena, y en oscuridad para llegar al cuarto. A las siete de la noche todo se cierra y todos los empleados se van. Los meseros te piden pagar las cuentas aparte, en efectivo con precios distintos. Una pesadilla. Y para colmo la playa llena de sargazo
Stayed 3 nights in May 2024

6/10

Stayed 1 night in Mar 2024

8/10

Stayed 1 night in Feb 2024

10/10

We love everything about Dos Ceibas and hope to come back next year.
Stayed 4 nights in Feb 2024

10/10

Stayed 1 night in Jan 2024

8/10

Stayed 5 nights in Jan 2024