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Encantada Tulum

4.0 star property
Beachfront, with spa services

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Photo gallery for Encantada Tulum

Relax on the pristine beach with unobstructed ocean views, shaded by thatched umbrellas and surrounded by palm trees.
View from room
Stroll through the lush surroundings to the charming ENCANTADA, a serene getaway amidst nature.
Terrace/patio
Traditional thatched-roof structure with a staircase leading to an upper level, surrounded by lush tropical vegetation and a serene ocean view.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
The current price is P21,680
P28,097 total
includes taxes & fees
Jul 14 - Jul 15

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Beach Front Lower

View from room

Beach Front Lower

Highlights

Furnished balcony
Air conditioning
Down duvet
Premium bedding
Ceiling fan
Hair dryer
Bathrobes
Private bathroom
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Upper

Premium bedding, down comforters, in-room safe, free WiFi

Beach Front Upper

Highlights

Furnished balcony
Air conditioning
Down duvet
Premium bedding
Ceiling fan
Hair dryer
Bathrobes
Private bathroom
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View

Premium bedding, down comforters, in-room safe, free WiFi

Garden View

Highlights

Furnished balcony
Air conditioning
Down duvet
Premium bedding
Ceiling fan
Hair dryer
Bathrobes
Private bathroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View

Premium bedding, down comforters, in-room safe, free WiFi

Partial Ocean View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Down duvet
Premium bedding
Ceiling fan
Hair dryer
Bathrobes
Private bathroom
  • 70 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 3 min walk - 0.3 km
  • Ven a la Luz Sculpture - 2 min drive - 2.2 km
  • Tulum National Park - 8 min drive - 8.1 km
  • Playa Paraiso - 12 min drive - 10.3 km
  • Tulum Mayan Ruins - 18 min drive - 14.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 65 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪Hartwood - ‬19 min walk
  • ‪La Taqueria - ‬2 min walk
  • ‪Arca - ‬18 min walk
  • ‪Wild - ‬3 min walk

About this property

Encantada Tulum

Upscale resort near Tulum Beach
Located close to SFER IK and Playa Paraiso, Encantada Tulum provides free continental breakfast, a terrace, and a coffee shop/cafe. This resort is a great place to bask in the sun with a private beach and sun loungers. Treat yourself to spa services, such as a deep-tissue massage, a body scrub, or a manicure/pedicure. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and 2 bars.
You'll also enjoy perks such as:
  • Free self parking
  • Free bicycle rentals, an area shuttle, and express check-out
  • Multilingual staff, tour/ticket assistance, and a nature reserve
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Encantada Tulum offer comforts such as premium bedding and furnished balconies, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

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  • Pool
  • Breakfast included
  • Spa
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8.8 out of 10, Excellent, 678 reviews
The price is P8,303
P11,049 total
includes taxes & fees
Aug 11 - Aug 12
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Encantada Restaurant
  • NÜ Tulum

Things to do

  • Free bicycle rentals
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 2 floors
  • 4 buildings
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encantada Tulum Hotel
Encantada Hotel
Encantada Tulum Resort
Encantada Tulum Tulum
Encantada Tulum Resort
Encantada Tulum Resort Tulum

Frequently asked questions

Is Encantada Tulum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Encantada Tulum?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Encantada Tulum on Jul 14, 2025 start from P 21,679.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Encantada Tulum?

Self parking is free at this property.

What time is check-in at Encantada Tulum?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Encantada Tulum?

Check-out is at noon.

Where is Encantada Tulum located?

Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. SFER IK and Tulum National Park are also within 6 mi (10 km).

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Encantada Tulum Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 114 out of 125 reviews
Rating 8 - Good. 8 out of 125 reviews
Rating 6 - Okay. 1 out of 125 reviews
Rating 4 - Poor. 0 out of 125 reviews
Rating 2 - Terrible. 2 out of 125 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

This was a very relaxing stay! The staff were fantastic! The only thing I could say is i think there should be a coffee maker and a tv for at night
Stayed 4 nights in Jul 2025

10/10

Excellent service and location. Love the fact it's a small resort with just a few rooms so very private plus adults only. The only negative was the private dinner for what I expected and what was given was way overpriced.
Stayed 2 nights in Apr 2025

10/10

This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
Stayed 8 nights in Oct 2024

10/10

Amazing property and wonderful service from all the staff definitely recommend this property!
Stayed 4 nights in Aug 2024

10/10

Staff were exceptional
Stayed 14 nights in Nov 2024

10/10

Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it
Stayed 4 nights in Dec 2024

10/10

Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Stayed 3 nights in Sep 2024

10/10

The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Stayed 3 nights in Jul 2023

10/10

Amazing property and staff
Stayed 2 nights in Oct 2023

10/10

Loved this place!!!!
Stayed 5 nights in Mar 2022

10/10

My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Stayed 3 nights in Jan 2024

10/10

Exceptional staff and grounds. Perfect for couples to spend quality time.
Stayed 4 nights in Jul 2023

10/10

We love this place! One of our favs
Stayed 2 nights in Jul 2022

10/10

Absolutely wonderful place to stay. The staff is so friendly and helpful in every way. The rooms are beautiful and smell so good! Food is great, drinks are great, and the beach is right there!
Stayed 3 nights in Oct 2022

10/10

Beautiful and quiet hotel. Great and personal service.Very short walk to plenty of restaurants and stores. My husband and I really enjoyed our stay.
Stayed 3 nights in Oct 2022

8/10

Nice and Quiet
Stayed 1 night in Aug 2023

10/10

The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service
Stayed 5 nights in Nov 2023

10/10

The staff was AMAZING!! Great location and walkable to great dining. We took a advantage of the free bikes to get around. It was like the experience at a 5 star hotel!! Will come back again!!
Stayed 5 nights in Mar 2023

10/10

all amazing
Stayed 5 nights in Feb 2023

10/10

Absolutely perfect!! Great location on the beach, wonderful friendly people who attended to my every need with big smiles, and excellent accommodations (clean, comfortable and private suite. Don't look anywhere else; this is the only place to stay in Tulum!
Stayed 5 nights in Jun 2022

10/10

Everything about this property is fantastic. You could not ask for anything more. The staff is unbelievable. They make your dreams come true.
Stayed 5 nights in Jul 2023

10/10

If I could give more than 5 stars I definitely would. One of my best vacations. Thanks to the entire team. Very hard dedicated genuine staff.
Stayed 5 nights in Feb 2023

10/10

The service is impeccable, the property is located in a private area on the beach, and the rooms are beautifully designed to give you a tropical paradise experience. The staff and concierge will go above and beyond to accommodate your wants and needs and will address any issues immediately. The breakfast, lunch, and dinner menu is delicious and made with healthy and fresh ingredients. There are only 8 rooms, so the hotel is very private and intimate. Perfect for couples, if you’re traveling alone, or with one other person. The staff makes an effort to get to know every guest by name and even remember your preferences and trip itinerary. I will definitely come back to stay here or at the other properties under the same management if I’m in Tulum.
Stayed 4 nights in Jul 2023

10/10

Our trip was amazing from the moment we step in Encantada we were shown around and the place is beautiful peaceful our villa was amazing the only thing in the garden area there is construction going on in the next resort and it can get pretty loud but the staff and the resort make up for it there amazing. We used whatsup and it was great they answer very quickly. We also stayed with Radhoo there sister resort and they organized everything for us taking our bags and getting our room ready while we enjoyed the day. Food was great and drinks as well. We even helped baby turtles to the beach amazing! Just perfect stay will be back!!! Thank you Encantada!
Stayed 2 nights in Aug 2022

10/10

This is a first class boutique hotel (8 rooms) that is very well run by the manager Juan Pablo (JP). The rooms are spacious, super clean and very well maintained. The well trained and friendly staff (too many to mention individually) provides caring, attentive, and personalized service. The front desk staff (Oscar, Becky, Christopher) is extremely helpful and quick to schedule activities or accommodate special wishes, such as organizing a birthday cake. The kitchen staff provides excellent food selections and is more than willing to create something that is not on the menu. The whole premises provide a feeling of “living in nature”, culminating in the gorgeous beach with lovely cabanas. From the moment we entered through the triangular front structure, we were truly enchanted and transformed. A wonderful place to reconnect with nature, recharge and let the soul rejuvenate.
Stayed 8 nights in Jul 2022