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Mango Hotel

2.5 star property
Hotel with free parking, near Tulum Mayan Ruins

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Photo gallery for Mango Hotel

View from room
Exterior
View from room
View from room
In-room safe, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room, Pool View

In-room safe, free WiFi, bed sheets

Standard Triple Room, Pool View

Highlights

Air conditioning
Refrigerator
Private bathroom
Daily housekeeping
In-room safe
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Double Room, 1 King Bed, Garden View

In-room safe, free WiFi, bed sheets

Comfort Double Room, 1 King Bed, Garden View

Highlights

Air conditioning
Refrigerator
Ceiling fan
Private bathroom
Daily housekeeping
In-room safe
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 1 Bedroom, Garden View

In-room safe, free WiFi, bed sheets

Deluxe Penthouse, 1 Bedroom, Garden View

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Satellite channels
  • 30 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Twin Bed

View all photos for Basic Double Room, 1 Queen Bed, Pool View

In-room safe, free WiFi, bed sheets

Basic Double Room, 1 Queen Bed, Pool View

Highlights

Air conditioning
Refrigerator
Private bathroom
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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7.6 out of 10, Good, (45)
The price is P1,185
P1,592 total
includes taxes & fees
Dec 19 - Dec 20
Nuée Hotel & Beach Club
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About the neighborhood

Map
Calle Polar con Av. Coba, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 18 min walk - 1.5 km
  • Gran Cenote - 3 min drive - 3.8 km
  • Tulum Mayan Ruins - 6 min drive - 3.0 km
  • Las Palmas Public Beach - 11 min drive - 4.8 km
  • Playa Paraiso - 13 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 89 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Tacos y tortas el tio - ‬6 min walk
  • ‪La Coqueta - ‬1 min walk
  • ‪Boston’s Tulum - ‬5 min walk
  • ‪Azul Cafe - ‬4 min walk

About this property

Mango Hotel

Hotel near Tulum National Park
Mango Hotel provides a garden and more. Enjoy onsite activities like scuba diving and snorkeling. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), coffee/tea in the lobby, and a front-desk safe
  • Tour/ticket assistance, concierge services, and a 24-hour front desk
Room features
All guestrooms at Mango Hotel have perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers
  • Refrigerators and daily housekeeping

Languages

Czech, English, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool
  • Scuba diving
  • Snorkeling

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

More

  • 1 building
  • 3 floors
  • Built in 2013

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 4 percent for credit card payments
The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Mango Hotel Tulum
Mango Tulum
Mango Hotel Hotel
Mango Hotel Tulum
Mango Hotel Hotel Tulum

Frequently asked questions

Does Mango Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mango Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mango Hotel?

Self parking is free at this property.

What time is check-in at Mango Hotel?

Check-in start time: 2 PM; Check-in end time: 9 PM.

What time is check-out at Mango Hotel?

Check-out is at noon.

Does Mango Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mango Hotel located?

Located in Tulum City Center, this hotel is within 1 mi (2 km) of Dos Aguas Park and Tulum National Park. Tulum Mayan Ruins is 1.7 mi (2.8 km) away.

Mango Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 4 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greaf little hotel
Superb little hotel in a great location in Tulum: 10 mins walk away from the main restaurants and bars and the right end of town for an easy cycle to the beach. Jana made everthing so simple for us and was so welcoming: the perfect hosf.
Stayed 7 nights in Feb 2019

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and comfortable, the staff is friendly. Can’t complain too much based on the price.
Stayed 2 nights in Dec 2018

8/10 Good

Tomer, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only knock to the rating is the location of the hotel which is at the edge of the town (the edge that is closed to the center, but still an edge). It is a good 10-12 minutes walk before you encounter the first restaurant you would consider eating at. Usually I wouldn't mind that, even with kids, however this time it was different for two reasons: 1) It is super hot and super humid in Tulum 2) It can rain heavily without notice for several minutes and I was in constant fear that my cast on my broken arm will get wet Other than the location, which if you're without kids, with a car or able (or willing) to rent bicycle should be no problem to you, this place is EXTREMELY well worth the low price tag. The rooms are spacious and comfortable, the pool is refreshing, staff is amazingly nice and helpful and there are small well thought of details that differentiate this hotel from nearly all others we've been to such as a basket of fresh fruit each morning, a decent amount of towel hangers and sockets in the room, etc. The only thing that I would recommend them to improve within the room is the blinds in the window which were difficult to manage and did not do their job efficiently
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Clean room, friendly staff, nice courtyard, small pool.
Stayed 2 nights in Jul 2018

10/10 Excellent

Lupe, Chicago, IL

Liked: Cleanliness, room comfort
Helpful staff. Best to purchase tours via hotel, find that prices are cheaper. Jane was helpful in providing information on how to get around. Sporadic internet hiccups. No TV in room, which was fine for the short time we were there.
Stayed 5 nights in May 2018

10/10 Excellent

Gloria, PNW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Note hotel, close to town!
Nice clean hotel, we stayed there two nights! it was the perfect amount of time. It was hot and the AC was not great...but doable.
Stayed 2 nights in Mar 2018

8/10 Good

Cat, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and staff is awesome
Very happy to have stayed in Hotel Mango while we were in Tulum. Three of us stayed in 'penthouse', it was comfortable and very clean. The sofa bed in the living room was perfectly comfortable to sleep on. The hotel staff was awesome, always asking how to help and if we had any concerns. The hotel is at the north end of town so very quiet. The town of Tulum is expanding and appears to be in a state of construction. This was evident from our penthouse view and to be honest we enjoyed observing the construction process nextdoor. And we had the best 360 view of an exciting afternoon thunderstorm / hailstorm from the comfort of our penthouse suite :)
Stayed 3 nights in Mar 2018

10/10 Excellent

Pavlo, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel with lovely staff.
This was a fantastic hotel in the centre of Tulum. The staff was amazing and me and 3 friends stayed in the penthouse suite which was perfect. I cant recommend enough. So affordable!
Stayed 3 nights in Mar 2018

10/10 Excellent

natalie, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located if you want easy access to beach
They were so lovely. I forgot her name, but she’s Czech and she gave the best advice what to do in town. It’s located right next to 24 hour quick marts and is right on the point that has easy access to ruins, beaches and cenotes. I recommend this place to people that want to stay in town but still able to travel easily to tourist hot spots.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Tulum
overall the hotel was really comfortable and the service was amazing!
Stayed 2 nights in Dec 2017

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Not a bad place. Decent for a night or two
Decent place to stay. Could have been cleaner.
Stayed 1 night in Oct 2017

10/10 Excellent

Aspen, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place
We loved our stay at Mango Hotel. My partner and I stayed here and the room was perfect for us so cute and just what we needed. The pool and garden area was lovely. We forgot her name but the lady working reception (From Czech Republic) was so helpful and so comforting. She gave us so many ideas of things to do in Tulum and we had lots of laughs with her she is so sweet and is very good at her job. The only thing Bad I would have to say is our bed/pillows werent that comfortable. But all in all was such a good place to stay, very good value for money. Would definetly come back
Stayed 2 nights in Sep 2017

10/10 Excellent

Felix, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Great hotel for few days in Tulum, perfect location, really nice staff, small clean pool for cooling, everything you need and want in the rooms... we would gladly recommend!
Stayed 3 nights in Sep 2017

10/10 Excellent

Manu, worldwide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.Don't think twice.book it!
Cute little property at the entry to town.Perfect as headquarter to explore the zone. Comfy beds,shower and pool area is relaxing. Friendly staff,clean and with coffee, fruit and tea available all day. Would stay again without blinking my eyes. ( We actually rent initially a place close ro the beach on the jungle side and due extreme heat and rain I decided to cancel and rent at Mango) what a smart move to stay here.Penthouse rocks!
Stayed 3 nights in Aug 2017

8/10 Good

ale, houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and simple
Good hotel for the price. It is very basic, but that's all you need if you're going to spend your day visiting turistic attractions. I would stay there again.
Stayed 3 nights in Aug 2017

8/10 Good

Po Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
It was a nice stay! Staff is helpful and friendly! Pretty basic conditions of the hotel!

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Beware of "broken" credit card machine
I have mixed feelings about the Mango hotel. The room was ok. It was small , clean with a tiny fridge and no tv. There is a small pool in the backyard and a shady area for reading. Cleaning and maintenance staff were fine.The real issue is with one of the front desk staff, Jane.When we arrived she told us the credit card machine was "broken " and we would have to pay in cash. Since we never carry that much cash I told her we would pay later. I left a deposit and she gave me a receipt. The next day she said the machine was "fixed" but when I paid she added an extra charge telling me that all businesses in Tulum add extra fees for credit cards. The don't. After this I heard her tell two other guests that the machine was broken again. I feel that this is some kind of scam. The experience spoiled our trip and for that reason I cannot recommend this hotel.

10/10 Excellent

John, Maine, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Stay there was quite pleasant. We had a rental car, so we could get to the beach and ruins/park easily. Staff was very pleasant and attentive to our comfort.

10/10 Excellent

wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Great location for town, cabs, bus, beach access. Minimal room/proeprty but clean with AC. Can't beat the price!

6/10 Okay

Verified traveler

Liked: Cleanliness
Close proximity to Tulum, simple budget hotel
It was a quick night at Mango hotel. We like the fact that it's very close to Tulum entrance and it has a minimart close by. However, the road to the property could be improved.

8/10 Good

Mirna G

Liked: Cleanliness, staff & service, property conditions & facilities
La calle al llegar en malas condi fue complicado
Stayed 2 nights in Jul 2019

10/10 Excellent

Annamaria, Puerto Morelos

Liked: Staff & service, amenities, property conditions & facilities
Buena ubicación, tranquilo, limpio, excelente trato con el cliente, acogedor el jardín con alberca . recomendable
Stayed 1 night in May 2019

6/10 Okay

GISELA, Ciudad de México

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Me gustó el trato del personal en general. La relación calidad-precio no me parece justa, ya que pagas cerca de 1000 pesos la noche y la habitación no cuenta ni siquiera con un jabón de barra para la ducha o shampoo, no hay TV y la habitación es muy pequeña. La decoración del hotel es muy linda y la cama muy cómoda. El área de estacionamiento es en la calle.
Stayed 1 night in May 2019

8/10 Good

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Simpelt hotell med bra personal
Personalen var jättetrevliga rummet var väldigt spartanskt men rent. Tyvärr fungerade inte WiFi under min vistelse (1 natt) men det verkade som att det var en tillfällig händelse (antennen hade blåst ner och de hade en tekniker där som försökte fixa det) . Trädgården var trevlig men liten.
Stayed 1 night in Dec 2018