Stevenage hotel rooms a the Best Western

"Considering that this is a well known chain of hotels, i would consider this one to be average. The reception staff need to listen to the customer and repeat back what they understand. As my account was a mix up with another room that i was also paying for so NO CHARGES should have gone on that room, and i asked to be able to charge to my room, which again was NOT initially set up. The bedroom windows didnt open the "air con" just moved the air around well a desk fan could have done that. The breakfast food was warm at best, the toast and coffee was the hottest items available. The evening meals however where GREAT really nice and well worth the money. Just all in all sadly average."

"Excellent option for flight stopovers, 10 minute walk to terminal "

"Always get a good stay at Holiday Inn both business and pleasure "

"Nice food but the staff seemed rather unprepared. They put all my food on another room and when I pointed out it was missing they didn’t even say thank you. They had already told me there was nothing to pay and good bye.. "

"Lovely property, nicely decorated a short 4 minute walk from the station. Lots of shops and cafes around. Staff friendly and lovely air conditioned rooms. My only gripe is the local cafes felt a little male heavy. I stayed with my husband and we both felt a little uncomfortable walking by but maybe that’s just us."

"Stunning anniversary break. Amazing decor, friendly staff and sweet touch for our anniversary. Thank you. We will be back. "

"Very nice hotel, excellent location with regards to the airport. "

"Very nice stay and extra help with an extra bed being made up … thankyou "

"I enjoyed my stay but the only thing was that no ac "