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Down Hall Hotel

4.0 star property

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Photo gallery for Down Hall Hotel

Lobby sitting area
Property entrance
1 bedroom, premium bedding, down comforters, in-room safe
Lounge
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Portable fan
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

1 bedroom, premium bedding, down comforters, in-room safe

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
Portable fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Classic Double Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
Portable fan
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Estate Patio Room

1 bedroom, premium bedding, down comforters, in-room safe

Estate Patio Room

Highlights

Patio
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Portable fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Executive Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
Sofa bed - king
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS

What's nearby

  • Hatfield Forest Country Park - 10 min drive - 9.6 km
  • Southern Parkland Country Park - 14 min drive - 13.8 km
  • Mountfitchet Castle - 15 min drive - 18.4 km
  • Epping Forest - 25 min drive - 27.3 km
  • Hylands House and Park - 27 min drive - 33.9 km

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪Hatfield Heath, opp the White Horse - ‬4 min drive
  • ‪Star of India - ‬9 min drive
  • ‪Queens Head Inn - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

Upscale eco-certified hotel in a rural location
At Down Hall Hotel, you can look forward to a terrace, a garden, and a playground. Treat yourself to a body treatment, a body scrub, or a massage at Eden Spa, the onsite spa. The on-site British cuisine restaurant, The Grill Room, offers breakfast and dinner. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court, and express check-out
  • Express check-in, free newspapers, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 98 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch plasma TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and portable fans

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Is Down Hall Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Down Hall Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Down Hall Hotel?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Down Hall Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Down Hall Hotel located?

Situated near the airport, this spa hotel is within 6 mi (10 km) of Pishiobury Park, Hatfield Forest Country Park, and Saint Nicholas Church, Moreton. The Gibberd Garden and Rhodes Arts Complex are also within 9 mi (15 km).

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Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Omid

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, attentive staff Will stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, fantastic food in the garden restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with large comfortable rooms serviced by efficient polite staff
Stayed 2 nights in May 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and grounds are great Food, not so good
Stayed 1 night in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, enjoyed the grounds. Very clean room. Excellent breakfast
Stayed 1 night in May 2025

10/10 Excellent

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding, as always.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 2 nights in Apr 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings for a quiet getaway from the kids! Perfect weather and attentive - but not intrusive - staff, even helping us when the battery for our car key died and we couldn't lock it!
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Liked: Amenities
Beautiful interior, nice staff and shame about the boring gardens.
Stayed 1 night in Apr 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Hotel

The best hotel, so dog friendly I love it every time I stay, thank you!!
Stayed 1 night in Feb 2025

6/10 Okay

Jane

Disliked: Amenities, property conditions & facilities
We have been here before and had problems but thought we would give it another go. Still not a lot better. Food and drink is very overpriced and as the hotel is in the middle of nowhere, you do not have the option of going out. We probably will not return.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful country house hotel - excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

giles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful building a real treat to visit &’stay … our bed extremely comfortable too and all the staff we met were so nice & helpful too.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, Food & accommodation all excellent. Will definitely go back.
Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

Perfect Christmas family stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Tymoteusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice but short stay so can't really say much about the place. Good breakfast quality and big size rooms all advantage.
Stayed 1 night in Jan 2025

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay and visit, food was very delicious with great services, staff very friendly and welcoming
Stayed 1 night in Oct 2024

10/10 Excellent

On Hire Limited

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tremendous value

Stunning Hotel and Grounds, having stopped in a fair few both workwise and personal wise, this was superb.
Stayed 1 night in Jan 2025

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Revisited after 14 years and it’s even better

Beautiful building in quiet area, super friendly staff, comfy beds, delicious food and drinks, excellent breakfast buffet
Stayed 2 nights in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Lovely room and grounds. Only slight quibbles would be the shower (very close to the wall making it difficult to get fully under and not very powerful) and breakfast (could have been hotter). But overall nice place.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place pleasant hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Zain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice decor, lovely staff and food was excellent
Stayed 1 night in Oct 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip, and I plan to definitely return on a leisure trip. A really wonderful hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Excellent spa & hotel. Very relaxing!
Stayed 1 night in Nov 2024