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The Reef Playacar Beach Resort & Spa

3.5 star property
On private beach with outdoor pool, near Playacar Golf Club

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Beach bar
Hallway
Sauna, body treatments, hot stone massages, deep-tissue massages
Private beach, white sand, sun loungers, beach umbrellas
Nestled near Playacar Golf Club, The Reef Playacar Beach Resort & Spa - Optional All Inclusive offers a sun-kissed retreat. Indulge in beach massages, a hot stone massage at Ome spa, or enjoy sailing and volleyball activities. With three on-site restaurants and a poolside bar with high-speed WiFi nearby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
The current price is P15,940
P19,568 total
includes taxes & fees
Mar 10 - Mar 11

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Premium With Garden View

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 5 min walk
  • Quinta Avenida - 19 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Playacar Golf Club - 1 min drive
  • Playa del Carmen Main Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

Family-friendly resort near Quinta Avenida
Playacar Golf Club and Playa del Carmen Maritime Terminal are located near The Reef Playacar Beach Resort & Spa, which provides an adjacent golf course, a marina, and a swim-up bar. With a private beach, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a facial, a hot stone massage, and reflexology at Ome, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include scuba diving, beach volleyball, and sailing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Free bicycle rentals, tennis courts, and a billiards/pool table
  • A TV in the lobby, multilingual staff, and beach towels
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 198 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch LED TVs with premium channels
  • Balconies, refrigerators, and free extra beds

All inclusive details

All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Botticelli
  • Chula Vista
  • Terraza Grill

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,167 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 18 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa?

As of Feb 17, 2025, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa on Mar 10, 2025 start from P 15,940.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Reef Playacar Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef Playacar Beach Resort & Spa?

Self parking is free at this property.

What time is check-in at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Reef Playacar Beach Resort & Spa?

Check-out is at noon.

Are there all-inclusive benefits at The Reef Playacar Beach Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is The Reef Playacar Beach Resort & Spa located?

Located in Playacar, this beachfront resort is next to a golf course and within 1 mi (2 km) of Mayan Ruins of Playacar, Quinta Avenida, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal is 1 mi (1.6 km) away.

The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1004 reviews
Rating 8 - Good. 292 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 66 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

YANA, Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 8 nights in Feb 2025

8/10 Good

Ryan Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a bit small. Not many activities. Rooms are not very nice but the grounds are beautiful with nice water features staff was good and helpful.
Stayed 8 nights in Jan 2025

10/10 Excellent

Dr. Dennis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to read this review to the end. We came to this resort a few years ago and was not impressed with the food, the staff seemed aloof, and the dining area seemed in need of repair. So….it seems silly that we would return😜. We decided to take a chance because we were going to be traveling with a larger group and wanted to make it an economical trip for everyone. However, because I had been there before I wasn’t really excited. Imagine my surprise just a couple years later, when this vacation so exceeded my expectations! The resort was very clean and I’m picky when it comes to cleanliness, the food was wonderful however, I like more authentic food (they did have American choices if you are a picky eater), they made every repair that was needed and so many great updates (make sure to bring a mug to fill with water. They have added so many fresh water stations throughout the resort. Such a great addition!) and the staff was amazing and so accommodating! I absolutely loved them all! It’s a smaller resort so they get to know you and even your every drink choice! The diving instructor even remembered my hubby from a couple years ago!! The only suggestion I have is that the lunch buffet be improved slightly (however, their is a little snack shack that is good and we did for lunch) We will be back!!
Stayed 5 nights in Feb 2025

8/10 Good

BELINDA

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this resort. They could really improve their food for dinner but it was beautiful, clean and staff was great
Stayed 7 nights in Jan 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Lindsay Leeann

Traveled with family
Liked: Cleanliness
We loved the property itself. It was quiet and very unique. It was very clean and staff were lovely. The reason for a lower review is that there was no self serve areas for drinks(pop) or coffee and you even had to be served at the snack bar. You had to go and order pop and coffee and really you were only able to get a coffee at meal time when the restaurant was open or you had to pay in the front lobby, which I thought was a little absurd.
Stayed 10 nights in Jan 2025

10/10 Excellent

Akos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel grounds, it's like staying in a jungle. Cute agoutis (local rodents) running around. At the time of our visit it had the best beach among the neighbouring resorts. All the other hotels had ugly sandbags everywhere to prevent the sand erosion. The resort has 2 other properties in Playa del Carmen, there are free shuttles all day long, definitely worth a visit, altough the beach is not as nice (many small boats spoil the view). This hotel is in a very secure gated district with restricted access, altough the beach vendors selling crappy sunglasses and vapes somehow can get in... There are some convenience shops a few minutes walk away. If you are into jogging, the main road around the whole gated area is 5.7km/3.5mi long. Rooms are serviced each day with fresh towels, beds are made, mini bar refilled. (Top tip: if you want extra beers, leave a note with a few $) The buffet meals were variable enough during our 10 days, never had the feeling that we're eating the same foods. We booked all inclusive premium so we could swap our buffet dinner to the other 2 restaurants on site. One is Mexican local cuisine, the other is Italian. We had some rainy days, you can get a free umbrella from the reception desk. Another tip: before breakfast reserve some sunbeds by putting down your towels, otherwise they could be gone by the time you want to go to the beach.
Stayed 10 nights in Jan 2025

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Ana Rogelia

Liked: Staff & service, property conditions & facilities
I liked the hotel but not the food at all.
Stayed 3 nights in Jan 2025

8/10 Good

John, St. Cloud

Stayed 3 nights in Jan 2025

10/10 Excellent

ianne

Stayed 5 nights in Oct 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the tropical forest feel, and that it's a smaller property so it wasn't crowded.
Stayed 7 nights in Jan 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

8/10 Good

nijat, Falls Church

Stayed 5 nights in Jan 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, beach vacation. Family friendly. We were always able to find a beach chair and a drink!
Stayed 5 nights in Jan 2025

10/10 Excellent

Naomi

Stayed 2 nights in Jan 2025

8/10 Good

Gene

Traveled with family
Liked: Cleanliness, staff & service
Great location
Stayed 10 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful resort! We would definitely love to go back. The food was fantastic. Lots of choice at the buffet.
Stayed 6 nights in Dec 2024

6/10 Okay

Trevor

Liked: Cleanliness
Stayed 14 nights in Dec 2024

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was very refreshing to be at a small resort among the giants. The dining is limited and although there was a kids club, there were no kids for my kiddo to play with. We were there for 10 days and by the end we felt like we were over staying our welcome with the service staff.
Stayed 10 nights in Dec 2024

8/10 Good

Tova

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great small resort, friendly staff, decent food. Good location.
Stayed 7 nights in Dec 2024

8/10 Good

Lisa Ann, Two Hills

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wish they had coffee pots in the room
Stayed 7 nights in Dec 2024

10/10 Excellent

Greta L, West Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for your helpful staff!
Stayed 4 nights in Dec 2024

6/10 Okay

Bonnie Sue

Traveled with family
Disliked: Staff & service
There were quite a few issues at the Reef Playacar. The staff at the buffet were very unfriendly. You had to get up at 7 am to put towels down for a spot on the beach or pools. There isn’t enough seating at all for everyone who stays there. We paid for premium and there weren’t any of those available either. People left their towels the entire day and never showed up to use the chairs. We’ve done a lot of all inclusive vacations and the food at the buffet was the worst we’ve experienced. There are two restaurants on site and once again you needed to get up at 7 am to get reservations the day of. We ate at one of them but were never able to get a reservation at the other one. We did eat at a restaurant at a sister hotel which was good. I wouldn’t stay here again.
Stayed 7 nights in Dec 2024

4/10 Poor

Edward

The only thing hot was the coffee and the soup. Everything else was luke warm at best. Regardless of the meal. Started out with no hot water bu they did fix that. My stay had bugs in the room pretty well the whole time. The maid tried to get rid of them and I did not see a bug for 1 day, but then they came back. They should have sprayed the unit.
Stayed 7 nights in Dec 2024