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"The property is nice overall. "

"We loved the property. Only thing was some parts were being worked on and not accessible on certain days when we were exploring. There was an island across a bridge but construction crews were fixing something. We were able to get access a few days later though. "

"This is a beautiful resort. We felt welcomed, and there was so much entertainment provided and amenities available, that we didn’t even need to leave the hotel if we didn’t want to. The restaurants were excellent and the hospitality was great. The only thing I have to say is that the hot tub in the room can use some disinfecting, because when we turned on the water and filled the tub, orange dirt starting coming out of the jets, which made me not want to go into the tub. We notified the concierge and they sent housekeeping to clean the tub the next day. "

"This was a great stay. Staff was friendly and the food is great."

"I celebrated my 35th in the right place Platinum Yucatán Princess was absolutely beautiful and made my birthday very special "

"Plenty of pools to pick from "

"I recently stayed at Occidental at Xcaret Destination - All Inclusive, and overall, it was a wonderful experience. The resort is surrounded by nature, giving it a tranquil, tropical vibe. The staff was attentive and helpful, always ensuring we felt welcome. The food options were diverse, with a mix of cuisines that catered to different tastes. The on-site activities and access to Xcaret Park were definite highlights, adding a unique adventure to the stay. One thing to note is that the resort is large, so getting around can take time but the beauty of it makes it worth it. If you’re looking for a relaxing getaway surrounded by nature with plenty of activities to enjoy, this is a great choice. I’d recommend it for families, couples, or anyone wanting a mix of adventure and relaxation."

"Overall, great place to stay. We enjoyed the food, on-site entertainment, and close proximity to the Playa Del Carmen strip. Rooms are a great size. You can tell the property has aged (visible repairs and cracked tiles) but it's clean. Spa prices are a little high but perhaps it's comparable to the other hotels in the area. We definitely recommend this hotel to others and we will come back."

"Loved it!"