Search Apart Hotels in Playa del Carmen

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"This was an amazing family trip, the check in process could have been a little faster because they do take time to check you in. Also one of the staff ladies in the breakfast buffet was rude to people that didnt speak English and she closed early . I do also feel that they can re inforce not feeding the wildlife and more strict in non smoking areas. Drinks are available but no apple juice at all. The hacienda wait time to get our food was over 40 mins. "

"A great spot for a friends get together! The staff was very accommodating and fun! We especially loved Moses for the activities and Mauricio at the pool bar!"

"Resort was filled with activities, transport was available for activities outside the resort. Food was good/ok. Would go back again!"

"I was my enjoyed every second of it definitely recommend"

"The property was very nice! Staff was friendly! Only downside was the sargassum on the beach, but that’s no fault of the resort."

"It was a very amazing property with a lot of very friendly staff.It was clean and it was extremely enjoyable."

"Worth every penny "

"My husband and I went here for our honeymoon and we were very pleased! Pros: • Good selection of food, very allergy conscious • Spacious rooms • Accessible resort layout (didn't have to walk a mile to get food or drinks lol) • Plenty of areas to lounge around the pools, shaded and sunny • Fantastic room service and accomadating staff if/when we needed anything • Very inexpensive shuttle service provided every day to/from town • 24hr sports bar/snack bar, never went hungry Cons: • Music by the pools was a bit loud, we would have appreciated a designated quiet pool area • Large part of the resort was under construction, didn't limit much but it was an eye sore/noisy at times • Not an issue of the resort, but the ocean by our resort was full of gross seaweed, so check the time of year you're going for that sort of thing! Over all we were happy we chose this resort and would recommend it!"