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Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
Family fun on the beach, with 2 outdoor pools, near Playacar Golf Club

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

Exterior
2 outdoor pools, sun loungers
Exterior
In-room safe, blackout drapes, iron/ironing board
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
  • All inclusive
  • Bar
  • 24/7 front desk
  • Housekeeping
The price is P26,541
P32,228 total
includes taxes & fees
Jan 7 - Jan 8

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Garden, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Superior Garden, 1 King Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • 36.35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room, 1 Queen Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Accessible Room, 1 Queen Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • 36.35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Superior Ocean, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • 36.35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Pool View

In-room safe, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe, 2 Queen Beds, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Deluxe, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • 39.80 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Superior Garden, 2 Queen Beds, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • 36.35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 1 King Bed, Non-Smoking

In-room safe, blackout drapes, iron/ironing board

Superior Ocean, 1 King Bed, Non-Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • 36.35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board

Room Superior With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Ocean View

In-room safe, blackout drapes, iron/ironing board

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board

Room Superior With Pool View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Ocean View

In-room safe, blackout drapes, iron/ironing board

Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Garden View

In-room safe, blackout drapes, iron/ironing board

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board

Room Superior With Pool View

  • Sleeps 4

View all photos for Room Deluxe With Garden View

In-room safe, blackout drapes, iron/ironing board

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board

Room Superior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 3 min drive
  • Quinta Avenida - 6 min drive
  • Xplor Theme Park - 11 min drive
  • Xcaret Eco Theme Park - 15 min drive
  • Mamitas Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min walk
  • ‪RIU Yucatan - ‬8 min walk
  • ‪Occidental Allegro - ‬8 min walk
  • ‪Pool Bar - ‬1 min walk
  • ‪Miyagi - ‬7 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Eco-certified family-friendly resort near Quinta Avenida
Located close to Playacar Golf Club and Xplor Theme Park, Viva Maya by Wyndham, A Trademark All Inclusive Resort provides a poolside bar, a terrace, and a garden. With a white sand beach, beach massages, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a massage, a body treatment, or reflexology at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers fitness classes and yoga classes; other things to do include kayaking, surfing/body boarding, and rowing/canoeing. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Free bicycle rentals, 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • A banquet hall, beach towels, and meeting rooms
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 604 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Balconies, mini fridges, and daily housekeeping

All inclusive details

All-inclusive room rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hacienda Don Diego
  • La Terraza
  • Miramare
  • Portofino
  • Viva Café

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Spa tub
  • Surfing/bodyboarding
  • Tennis lessons
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,977 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

As of Jan 5, 2025, prices found for a 1-night stay for 2 adults at Viva Maya by Wyndham, A Trademark All Inclusive Resort on Jan 7, 2025 start from P 26,540.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Maya by Wyndham, A Trademark All Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Self parking is free at this property.

What time is check-in at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Some rate plans available at this property are all-inclusive.

Where is Viva Maya by Wyndham, A Trademark All Inclusive Resort located?

Located in Playacar, this beachfront resort is in the entertainment district and within 3 mi (5 km) of Quinta Avenida, Playacar Golf Club, and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km).

Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1006 reviews" "
Rating 8 - Good. 283 out of 1006 reviews" "
Rating 6 - Okay. 150 out of 1006 reviews" "
Rating 4 - Poor. 86 out of 1006 reviews" "
Rating 2 - Terrible. 69 out of 1006 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Stayed 7 nights in Dec 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The trapeze. This activity was unique and amazing. Overall very clean property. We were only visiting for 2.5 days and the staff were kind enough to get us a restaurant reservation even though it was full. We were also vegetarian and the chef made us a special Mexican meal without meat at the regular cafe.as it was hard for us to find options that were not mixed or alongside meat. Kids loved all the activities and the staff were amazing. I highly recommend this resort.
Stayed 3 nights in Dec 2024

10/10 Excellent

Katherine, Somersworth

Stayed 7 nights in Dec 2024

6/10 Okay

Gesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the food!
Stayed 6 nights in Dec 2024

8/10 Good

Elena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go to the Mexico all inclusive every winter. Good things in Viva Maya: The beach and sea are wonderful! No waves, no seaweed, no dip water, no stones, white sand, very safe swimming. Abundant amount of sunbeds. The territory is small enough to walk from your room to the beach, pools and restaurants. No needs of golf cars transportation. The hotel is small. Very cute and cozy. Very clean everywhere. The service on check in, on cleaning rooms, at bars and restaurants is perfect as usually in Mexico all inclusive 4 stars. The food is fresh, very diverse, delicious. Especially Christmas dinner was impress. Bad things: Very loud resort. And we are young people and it bothered us! The volume of music is extreme. You can`t rest in your rooms if you live close to the pools since pools activities with very loud music. But on beach you don`t hear it so loud. You can`t sleep if you live close to the lobby since night dance with extremely loud music. Our room was facing the pool and we heard music during the night from lobby disco. And second. Boring, not sophisticated shows. Starts at 9.30pm that is late. And again with very loud music. Because of this 2 things we will choose another resort next time.
Stayed 7 nights in Dec 2024

10/10 Excellent

Terence James, Milton

Stayed 11 nights in Nov 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

Bryan

Traveled with family
No reservations for restaurants available and poor method for making reservations. Food also needs to be refreshed. This is our 6th time at this resort and probably the last
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

6/10 Okay

Guadalupe

Traveled with family
Liked: Cleanliness, amenities
One thing that they could’ve done is warned people about the strobe light usage during the evening performances. I’m sensitive to strobe lights and had a really hard time one night and had a headache until the next morning because of the lights. The food in general was okay. Breakfast was always good and lunch and dinner was average. I got sick from eating there one night and stayed up all night using the restroom. The next morning I was vomiting from how sick I was (I don’t drink alcohol at all and only ate at the resort that day). The same morning my mom fell on the slippery floor getting me medicine for my upset stomach. It was a rainy day and water was in the hallways of the building where our room was. They had a caution sign but the floor is very slippery when wet and there was no railing to hold on to. They wanted to charge me for a towel I used to clean my vomit but dropped the charges after my mom and I filed a report about my stomach issues and about my mom’s fall. They have a doctor at the property but it’s extra charge even for crutches (my mom couldn’t walk the day that she fell and is still limping). Don’t waste your time filling out the complaint reports. Good that they have two pharmacies across the street. The activities were nice. Josue taught me how to sail the catamaran and how to do archery. He was very patient with both activities and made sure my posture was good for the archery. Angel also gave me a catamaran lesson and it was good too.
Stayed 9 nights in Dec 2024

10/10 Excellent

Dmitri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay there. I plan to vacation there again... Vivi Maya by Windham is great. I highly recommend it!!!!
Stayed 9 nights in Dec 2024

10/10 Excellent

Connie

Traveled with group
We enjoyed our stay very much, great vacation with a reasonable price. Entertainment was excellent, we enjoyed every show.
Stayed 7 nights in Dec 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in PLAYACA 5 times at 4 resorts. We really like this resort and if we come back we will come here again. No complaints, they try to keep you entertained and it has a beautiful beach. Very happy.
Stayed 8 nights in Dec 2024

8/10 Good

Lizette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gated area and safe for tourist.
Stayed 5 nights in Nov 2024

2/10 Terrible

Lara Pauline, Lake Cowichan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

2/10 Terrible

Shelley

Traveled with family
Disliked: Property conditions & facilities
Do NOT stay in room 3122 unless you enjoy the CONSTANT SEWER SMELL. Do NOT stay in room 3126 unless you don’t need a toilet seat and enjoy SEWER smell and don’t stay in 3306 if you are over 4 ft tall and would like to shower where the shower head works for your height. Food was less than mediocre, and it’s not of IF it’s WHEN you get food poisoning. The lack of compatibility for US dollars is unbelievable for a tourist spot. The employees in the shop are very rude. I do NOT recommend this resort and will NOT stay again. In all my years coming to Mexico I have never dealt with them not accepting IS money with small tears, maybe something new? All that has to be done is keep circulating it, as much American money that comes in, it’s an easy thing.
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
5th time here .... Great beach... Pool excellent.... Entertainment 👍
Stayed 8 nights in Nov 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2024

4/10 Poor

Joe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This displays tell you to get a room and they don’t put you on the room that you buy on Expedia
Stayed 6 nights in Nov 2024

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of activities. Good food. Pretty area.
Stayed 8 nights in Nov 2024

10/10 Excellent

michael, Salt Lake City

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Mrs transport from Hotel to Cancun was horrible The mts rep was not nice at all The other people where rude and not willing to help
Stayed 7 nights in Sep 2024

8/10 Good

James Sebastian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay. there are things that need fixing, but then we all need fixing of some sort. Would stay again but without the rain of course.
Stayed 8 nights in Oct 2024

10/10 Excellent

Patrick C.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the second time we stay at this property and we always LOVE it. We're planning already for next year. Your facility, entertainment, your staff, location, the dedication to make feel travellers special and happy is the perfect formula! Thank you again for your work!
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love this place
Stayed 7 nights in Oct 2024

10/10 Excellent

Bekim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my wifes and I 5th time at your resort. Absolutely amaizing. Can't pick any thing wrong. Beach, drinks, food are amazing. Just got back today and alredy booked another 8 day trip here for mid February.
Stayed 3 nights in Oct 2024