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Playa Palms Beach Hotel

4.0 star property
Savor tropical bliss by the pool or tee off on an 18-hole golf course nearby. Discover why guests rave about this beachside gem's attentive staff.

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Photo gallery for Playa Palms Beach Hotel

View from property
View from property
Private beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Kitchen
The current price is P6,098
P7,537 total
includes taxes & fees
Mar 14 - Mar 15

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room

Premium bedding, in-room safe, laptop workspace, blackout drapes

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Premium bedding
  • 67.33 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Premium bedding
  • 44.58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, Partial Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Premium bedding
  • 50.66 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Premium bedding, in-room safe, laptop workspace, blackout drapes

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Premium bedding
  • 61.76 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Private kitchen

Apartment, 1 Bedroom, Partial Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 62.71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Ocean Front Studio

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Premium bedding
  • 48.83 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Double Room Standard With Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard With Garden View

  • Sleeps 3
  • 1 Full Bed(s)

View all photos for Quadruple Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 Queen Bed(s)

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 1 Full Bed(s)

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About the neighborhood

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 6 min walk
  • Central Square - 7 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬3 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬3 min walk
  • ‪Mamba - ‬3 min walk

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
A private beach, an outdoor pool, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Russian, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • Next to a golf course
  • On the waterfront

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Playa Palms Beach Hotel?

As of Mar 4, 2025, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on Mar 14, 2025 start from P 6,098.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Check-out is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center, just steps from Calle 12, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 825 out of 1561 reviews
Rating 8 - Good. 450 out of 1561 reviews
Rating 6 - Okay. 153 out of 1561 reviews
Rating 4 - Poor. 60 out of 1561 reviews
Rating 2 - Terrible. 73 out of 1561 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

carmela

Enjoyed our stay looking forward to go back!
Stayed 14 nights in Jan 2025

8/10 Good

RAFAEL

Great location, great customer service!
Stayed 5 nights in Feb 2025

10/10 Excellent

Kevin

I really enjoyed my stay. The location is amazing, right on the beach and just down the street from 5th Ave. The staff were all great and the hotel is really nice with views of the ocean.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kristen

Excellent find in Playa!
Stayed 1 night in Feb 2025

10/10 Excellent

Yvonne

I last stayed at Playa Palms quite a few years ago and I was pleasantly surprised that the friendliness of staff and conditions of the hotel still stayed the same. Excellent… Considering it is close to nightclubs and the busy 5ta avenida the rooms are very quiet. As a solo traveler I felt safe and found everything conveniently located, very walkable. I would definitely return to this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Claudia Sereno

Cute little hotel, very clean and cozy, the only downside was the beach cannot swim very rocky
Stayed 5 nights in Feb 2025

6/10 Okay

Scott

Liked: Communication
Location good, but no beach
Stayed 5 nights in Feb 2025

10/10 Excellent

Richard

Beautiful meticulously maintained property with a superb staff. I’ve been staying here for years and they have consistently improved !
Stayed 4 nights in Jan 2025

10/10 Excellent

Anthony

Excellent location
Stayed 5 nights in Dec 2024

10/10 Excellent

brian

Property was a small boutique hotel. We had a presidential suite, well worth the upgrade. The beach is very small, so If you are beach going, like we are you will have to walk down a few blocks to a public beach. That beach is very nice.The price was right on the mark for this hotel. The location is great as far as being waterfront and very close to the main shopping and dining street in playa del Carmen.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jessica

This hotel was beautiful and affordable! It was only a few minutes walk from food and shopping. The only cons were that the listing said it had a gym, it does not…and technically it has beachfront access, but it’s not really a beach. The staff were very friendly and helpful. Would stay here again!
Stayed 7 nights in Feb 2025

10/10 Excellent

Leslie

All l the staff were very kind from front desk, housekeeping maintenance and the breakfast crew.
Stayed 9 nights in Dec 2024

10/10 Excellent

Vince

Great staff! They were helpful and kept the property and rooms extremely clean. While this is ocean front property the beach is very small and not really swimable. I would not stay here with kids. But it was great for a couple just wanting to relax on the beach. The location is great. Dozens of dining and shopping options within easy walking distance. We walked everywhere and never felt unsafe.
Stayed 7 nights in Feb 2025

8/10 Good

scott

Exceptional place to stay located close to groceries, kitchenette offset the escalating hyperinflation around playa del carmen. Staff very friendly and accommodating. Their pool and landscaping very stylish and unique. We unfortunately lost our key and were charged 25$ in which unfortunately would not be be something I would do in my business, mistakes have to be made to learn. Swim able beach is a short 5 minute walk and they do have lawn chairs overlooking the blue ocean.
Stayed 9 nights in Feb 2025

10/10 Excellent

Fernando Daniel

Very nice location by the sea, nice view from room 213, comfortable and very friendly. I will come back to the property in a heartbeat
Stayed 4 nights in Jan 2025

10/10 Excellent

Maura

Amazing place to stay in Playa del Carmen. Worth the price to stay somewhere walkable, safe, on the beach, and quiet. I also loved the design of this hotel. The pool in the middle was lovely and it was wonderful to have a patio overlooking the pool and ocean. Felt like you were right in the middle of everything, but still had a secluded place to retreat to at the end of the day. Friendly staff, air conditioning worked great. I would definitely stay here again.
Stayed 7 nights in Jan 2025

10/10 Excellent

alejandra

It was beautiful and unique ! excellent location, super clean and fantastic staff ! Breakfast delicious ! Rooms are beautiful with everything you need and more ! Water jug for each room ! Just perfect !!!
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Beautiful, Well kept property with great views. Great location, very short walk to 5th Avenue with Restaurant and shopping.
Stayed 7 nights in Dec 2024

8/10 Good

Ian

Central location although nearby area noisy late at night, however hotel itself was quiet. Car parking problematic, concierge very helpful in this matter. limited beach area due corrosion. good hotel staff & communication. Room cleaning was exceptional. Would use again based on value.
Stayed 2 nights in Jan 2025

8/10 Good

Zachary

The private beach for the property has washed almost completely away. Pictures of hotel need to be updated. There's about 20ft of sand from the end of the deck. Very disappointing on that front. Aside from that, it was a nice place. Pretty, quiet, security at the door on the overnights. Not much in terms of food or drink though. Besides a small breakfast, you have to leave the hotel for everything. No kitchen or bar.
Stayed 6 nights in Feb 2025

8/10 Good

David

We stayed here for eight nights and we loved the view of the beach and the staff was very helpful and friendly!One of the days were spent indoors during a small tropical depression, which was a first time experience for us watching how rough the sea can get! Would definitely stay here again!
Stayed 8 nights in Nov 2024

6/10 Okay

Douglas

On the ocean but not suitable for swimming.
Stayed 14 nights in Jan 2025

10/10 Excellent

Rocio

Beautiful apartment-like hotel. Immaculate inside and out. We felt safe an secured at all times. Everything is walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Beautiful property bordering the shore. Loungers on the sand looking out at the fishing boats (not amenable to swimming, but great swimming beach two blocks away). Restaurant next door has great food; get the ceviche. Carlos the concierge took care of all our transportation and activity needs. Our family had a great experience here.
Stayed 5 nights in Dec 2024

10/10 Excellent

jaime

Good place
Overall excellent. Defently walking distance to the main strip
Stayed 1 night in Nov 2024