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City Express Suites by Marriott Playa Del Carmen

3.0 star property
Family-friendly Playa del Carmen hotel in Playacar with free breakfast

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express Suites by Marriott Playa Del Carmen

Lobby lounge
In-room safe, desk, blackout drapes, iron/ironing board
Terrace/patio
Lobby lounge
Lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is P3,825
P4,722 total
includes taxes & fees
Dec 11 - Dec 12

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 19 min walk - 1.7 km
  • Playacar Golf Club - 7 min drive - 3.3 km
  • Mamitas Beach - 8 min drive - 3.4 km
  • Xplor Theme Park - 8 min drive - 7.0 km
  • Xcaret Eco Theme Park - 11 min drive - 7.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Bartina - ‬9 min walk
  • ‪Rolandi's - ‬1 min walk
  • ‪Don Sirloin Playacar - ‬1 min walk
  • ‪El Gran Taco - ‬11 min walk

About this property

City Express Suites by Marriott Playa Del Carmen

Family-friendly hotel near Quinta Avenida
Located close to Mamitas Beach and Xplor Theme Park, City Express Suites by Marriott Playa Del Carmen provides free continental breakfast, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • An electric car charging station, a water dispenser, and a 24-hour front desk
  • 1 meeting room, a billiards/pool table, and an elevator
Room features
All 56 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, recycling, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Games
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel

Frequently asked questions

Does City Express Suites by Marriott Playa Del Carmen have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at City Express Suites by Marriott Playa Del Carmen?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at City Express Suites by Marriott Playa Del Carmen on Dec 11, 2024 start from P 3,824.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Express Suites by Marriott Playa Del Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express Suites by Marriott Playa Del Carmen?

Self parking is free at this property.

What time is check-in at City Express Suites by Marriott Playa Del Carmen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express Suites by Marriott Playa Del Carmen?

Check-out is at 1 PM.

Where is City Express Suites by Marriott Playa Del Carmen located?

This family-friendly Playa del Carmen hotel is located by the ocean, within 3 mi (5 km) of Quinta Avenida, Mamitas Beach and Xplor Theme Park. Xcaret Eco Theme Park and Maroma Beach are also within 12 mi (20 km).

City Express Suites by Marriott Playa Del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 423 reviews" "
Rating 8 - Good. 113 out of 423 reviews" "
Rating 6 - Okay. 42 out of 423 reviews" "
Rating 4 - Poor. 16 out of 423 reviews" "
Rating 2 - Terrible. 20 out of 423 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Minh

Traveled with family and small children
Nice hotel. Close to Xcaret. Not to kin to the other business next door.
Stayed 1 night in Jul 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by
Stayed 2 nights in Jul 2024

2/10 Terrible

Tahnia

Disliked: Staff & service
I booked a 1 king bed and they gave me 2 doubles and refused to change it
Stayed 1 night in Jul 2024

6/10 Okay

julio

Traveled with family and small children
Liked: Cleanliness, amenities
The beds are very small and uncomfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Fantastic!
The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Stayed 2 nights in Feb 2024

6/10 Okay

Frank, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
The property was
Stayed 5 nights in Dec 2023

2/10 Terrible

Jorge

Stayed 1 night in Jun 2023

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Good for staying
Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean. Breakfast the same every day, could taste better. Al lot of parking. Walking distance to shopping.
Stayed 7 nights in Mar 2023

2/10 Terrible

Carlos

Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick solo over night
This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit excellent aussi bien que des resorts tout inclus je le conseil a tous un gros merci !!
Stayed 9 nights in Jan 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

jiahong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.

4/10 Poor

Aditya

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room they gave us smelled badly and they wouldn’t change it until their maintenance guy looked at it. The maintenance guy couldn’t do anything but still the hotel didn’t agree to change the room easily. After some further discussions and visit to room by hotel staff, they gave us another room. At breakfast they had bread but wouldn’t put butter out and even upon requesting they give only 1 pcs. Hope the service can be improved at this hotel.

6/10 Okay

AURORA

Stayed 1 night in Dec 2022

8/10 Good

Tania

Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel was good, only my room had a little bit of mold smell
Stayed 1 night in Sep 2022

2/10 Terrible

NORMA, LAS VEGAS

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOM WAS DIRTY, AND THE PERSONAL WASN'T KIND
Stayed 1 night in May 2022

10/10 Excellent

MARIA

Stayed 3 nights in Jun 2022

4/10 Poor

Carolina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty dishes, uncomfortable kitchen, lack of tools for cooking. The card doesn’t work to activate the elevator, broken washing machines, no offer of Suites has been accomplished
Stayed 4 nights in Jun 2022

10/10 Excellent

Loreto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from the touristy noise. Dining options are available within the compound.
Stayed 3 nights in Apr 2022

4/10 Poor

Hernan

Traveled with family
Disliked: Staff & service, amenities
The staff seem not to care. There where two of us and they were aunable to leave two bath towels, one hand towel and a floor towel. There was one or two missing every day. The small vending area doesn't have WATER!, Sometimes they change linen, other times they didn't. The location is OK buy I would not go back to it. Whindham is around the corner, same location.
Stayed 6 nights in Apr 2022

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities
M
Stayed 3 nights in Apr 2022

6/10 Okay

wilfredo

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast was the same daily.
Stayed 5 nights in Apr 2022

10/10 Excellent

Evan

Stayed 3 nights in Apr 2022