Pacific West hotel rooms a the Independent

"The property is centrally located within walking distance to a diverse selection of local restaurants, pharmacy, grocery stores, and shopping areas, which is a plus. Their continental breakfast was amazing, and the rooms were clean and comfortable. The staff, specially the young ladies lack customer service enthusiasim, they can come across very rude in their disposition as though bothered. I did not like the way they check for the guest breakfast and the entrance by room number, which for me I feel its a satefy concern when you travel alone. I suggest giving the host your last name as opposed to your room number. There are a lot of guest, and strangers amongst the population and giving out your room number out loud is an issue. She is also rude, if she can't manage the amount of rooms while maintaning the grace of a host, she should not be dealing with people per my observation and experience."

"The buffet breakfast was very good with a broad selection of choices. The room had USB charging ports. Will stay in the future!"

"Great time"

"Staff was very helpful "

"Loved so many things about hotel. Friendly front desk. Breakfast buffet had many options, dinner menu was good, cocktails are lovely, rooftop pool and bar are good. I got a massage at the hotel and it was amazing. I used the gym a few times and it was nice. My only negative, was that I never saw any cleaner at the gym or spray. I hope the hotel adds that one thing. "

"Felt like royalty there"

"Everything was good "

"Convenient."

"I had a wonderful experience here. Looking forward to visiting soon"