Search Ranches in Old Westbury

"Loved this hotel. No frills lobby, but complimentary filtered water dispenser in hallway, complimentary espresso machine, great lounge with a view, clean room, great and friendly staff, great location, plenty of outlets, small but functional room. Very close to Grand Central which literally connects to EVERYTHING! A very great hotel for anyone who doesn’t care about an impressive lobby. Will remember this place for next time."

"Beautiful hotel, My room came stocked with soap, lotion, fresh towels, wine glasses and other amenities. The staff were professional and respectful. My stay also came with 2 free drink vouchers for the bar and they had free champagne in the lobby for NYE. Fantastic experience and by far the best hotel I have stayed at in New York City. "

"Perfect for me and my mom for New Years. At first, I was concerned about the shared bathroom, but it's actually one toilet and one shower in a door key accessible room so really it's a private bathroom, but it's in the hallway but only one person at a time can use it. I wish I would've known that part because I would've booked it sooner for the entire trip, but I was turned off by them advertising shared bathroom, but really to me that's still private. The beds were comfortable and the TVs on each bed are great because my mom loves to watch the news and I don't so us being able to watch what we wanted on our own TVs was awesome. The rooms were small, but that was OK for us. We still had everything we needed. There's still a sink in the room for you to wash hands and brush your teeth and things like that. I thought the rooms were excellent and we really enjoyed our stay. The staff was very kind as well."

"Room Order breakfast not good"

"Always love to stay at the Lotte. Top notch all the way. The only complaint this trip was the older man at the concierge desk was rude when we were trying to pick up our stored luggage. One member of our group was sick and I was trying to ask if the concierge workers could possibly deliver our luggage to the room & the man basically yelled at me & told me to "Wait!" in front of several other guests. The other man working at the concierge desk apologized for him and said he was just a little overwhelmed. I understand it happens sometimes, but the rude employee never apologized or even acknowledged me again while I waited, like he told me to do. The other worker helped get our luggage to the room. Other than that isolated incident, the service and experience were great, as usual. "

"I went to Jalao the food was great also the stay it self is good "

"The room was large and very nice. The staff was exceptional! Would highly recommend "

"The hotel was very nice. Great location and friendly staff."

"Clean, quiet, friendly and helpful staff. "