Lotte New York Palace

4.5 star property
Escape into tranquility with spa treatments and peaceful moments by the garden while indulging in upscale amenities.

Choose dates to view prices

Photo gallery for Lotte New York Palace

Lobby lounge
Lobby lounge
Exterior
Plasma TV, pay movies
City view
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pet friendly
  • Breakfast available
  • Gym
The current price is P27,379
P33,282 total
includes taxes & fees
Mar 8 - Mar 9

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Room options

Available filters for rooms
Showing 30 of 30 rooms

Suite, 1 King Bed, Accessible, Tower (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 112 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 1 King Bed, Accessible (Palace)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Palace, King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 73 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 King Bed (Palace)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, Corner (Corner with Pantry)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Studio, 2 Queen Beds, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 61 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Family Suite, Multiple Beds (Palace, King and Two Doubles)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout drapes/curtains
2 bedrooms
  • 71 sq m
  • City view
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Premier Room, 1 King Bed, Accessible, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Corner (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
2 bedrooms
Blackout drapes/curtains
Premium bedding
  • 156 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Double Beds, Accessible, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds, Accessible, View (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Tower (King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 99 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner (Corner)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 112.4 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room, 2 Double Beds, View (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, View (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Palace Studio Suite King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite, Multiple Beds (Palace, 2 Kings)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout drapes/curtains
2 bedrooms
  • 71 sq m
  • City view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

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About the neighborhood

Map
455 Madison Ave, New York, NY, 10022

What's nearby

  • 5th Avenue - 3 min walk
  • Rockefeller Center - 7 min walk
  • Grand Central Terminal - 10 min walk
  • Broadway - 11 min walk
  • Times Square - 13 min walk

Getting around

  • 51 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 10 min walk
  • LaGuardia Airport (LGA) - 25 min drive

Restaurants

  • ‪Essen Slow Fast Food - ‬3 min walk
  • ‪Inside Park at St Bart's - ‬3 min walk
  • ‪Toasties - ‬1 min walk
  • ‪Empellon - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Lotte New York Palace

Luxury family-friendly hotel near 5th Avenue
Located close to Rockefeller Center and Grand Central Terminal, Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Indulge in a massage, a body treatment, and a facial at The Palace Spa, the onsite spa. Be sure to enjoy a meal at Gold Room, the on-site restaurant. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Limo/town car service, full breakfast (surcharge), and free bicycle rentals
  • Valet parking (surcharge), express check-out, and supervised childcare (surcharge)
  • A front-desk safe, a ballroom, and massage treatment rooms
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 909 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • Plasma TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, German, Italian, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (USD 90 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 24 to 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 55 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 149 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 24 to 100 per person
  • Fee for in-room wireless internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 15.99 per stay (rates may vary)
  • Covered valet parking fee: USD 90 per day
  • Pet fee: USD 149 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York

Frequently asked questions

Is Lotte New York Palace pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 149 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Lotte New York Palace?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Lotte New York Palace on Mar 8, 2025 start from P 27,379.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lotte New York Palace?

Valet parking is available for USD 90 per day.

What time is check-in at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Lotte New York Palace?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Lotte New York Palace located?

This family-friendly New York hotel is located in the entertainment district, within a 10-minute walk of 5th Avenue, Rockefeller Center, and Grand Central Terminal. Broadway and Central Park are also within 15 minutes. 51 St. Station and 5 Av.-53 St. Station are within a 5-minute walk.

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Lotte New York Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 895 out of 1342 reviews
Rating 8 - Good. 226 out of 1342 reviews
Rating 6 - Okay. 126 out of 1342 reviews
Rating 4 - Poor. 57 out of 1342 reviews
Rating 2 - Terrible. 38 out of 1342 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda Lea

Great place to stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelly

Great location, easy to get to and from.
Stayed 3 nights in Feb 2025

8/10 Good

Andrew

Good location
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Great location, beautiful rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Love this hotel!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Vivek

Still renovating, so not all bars and restaurants were available. Always great rooms and central location
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle

Lovely hotel for the holidays.
Stayed 1 night in Dec 2024

10/10 Excellent

Tod

Elegant; nice food and beverage options
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandru

We absolutely loved this place for our daughters first trip to nyc highly recommend to go to
Stayed 3 nights in Oct 2024

10/10 Excellent

noveera

Nice hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Angel

Love this hotel - especially around Christmas time. We're stayed here several times and it never disappoints.
Stayed 3 nights in Dec 2024

10/10 Excellent

Justin

Gorgeous stay for the holidays
Stayed 3 nights in Dec 2024

10/10 Excellent

Kaitlin

Love this place. Recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Ramesh J.

Excellent service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brittany

Very pretty during the Christmas season. Great location with amazing views! We really enjoyed our stay and the rooms are very spacious.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jami

Most fabulous stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosa

I love The Lotto New York Pakace hotel
Stayed 1 night in Jan 2025

10/10 Excellent

SAJDAH

Excellent place to stay at in NY if it is within your budget. But the high price is worth it.
Stayed 1 night in Feb 2025

10/10 Excellent

Ranya

Excellent stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

The Lotte New York Palace is an absolutely beautiful hotel and a great place to stay whether it’s for business or just to see the City.
Stayed 6 nights in Dec 2024

10/10 Excellent

Chrystal

Beautifully decorated at Christmas. Friendly staff and clean throughout.
Stayed 5 nights in Dec 2024

10/10 Excellent

Debra

Very beautiful this time of year!
Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Staff was excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Kellie

Great location and the staff were so friendly and helpful.
Stayed 6 nights in Oct 2024

10/10 Excellent

Lindita

I really liked the view from the windows Was amazing
Stayed 4 nights in Dec 2024