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"Stay away from this hotel: no person in the front desk; the heat was not working (-2 Celsius); no one answered the phone for customer service … worst nightmare for my stay in a foreign country that only a few persons speak English. I will try to dispute the charges for my stay. I was disappointed that Expedia didn’t step in to help!! Very frustrating and un-professional "

"It’s a pleasant place to stay."

"We booked the hotel the day of the trip as we had change plans due to Typhoon Haishen. When we entrance to the hotel was blocked with a rope and they did not answer the phone. There was noone to get any information, we did not get a cancellation or a notification. We were left in the typhoon with nowhere to go and struggled to find anything for hours during when the weather got really bad. We had to drive under fallen trees, get out of the car to pull branches off road and hide in someone’s...