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CANDEO HOTELS KUMAMOTO SHINSHIGAI

3.5 star property
Hotel with a 24-hour front desk, near Kumamoto Castle

Choose dates to view prices

Photo gallery for CANDEO HOTELS KUMAMOTO SHINSHIGAI

Public bath
Sauna
Front of property - evening/night
Property entrance
Lobby
In the heart of Chuo Ward, CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a tranquil retreat. Unwind in the indoor public bath or take advantage of dry cleaning/laundry services. With free in-room WiFi, luggage storage, and a 24-hour front desk, guests have praised the helpful staff and convenient location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi
The current price is P4,892
P5,381 total
includes taxes & fees
Mar 3 - Mar 4

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Private Spa Suite

In-room safe, blackout drapes, soundproofing, iron/ironing board

Private Spa Suite

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
  • 46 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Twin Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Sofa bed
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 22 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Corner Twin, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Room Single Use, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • 30 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Deluxe Twin (For 3 People Use) Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Corner Twin Room, Non Smoking, (For 3 People Use)

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Corner Twin (For 3 People Use) Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room with Sofa Bed, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • 30 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Corner Quadruple, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Corner Quadruple, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • Sleeps 8
  • 4 Twin Beds

View all photos for Double Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Quadruple, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Quadruple, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • Sleeps 8
  • 4 Twin Beds

View all photos for Business Double Room Single Use, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Business Double Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Corner Twin, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Corner Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
Free bottled water
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803

What's nearby

  • Sakura Machi Kumamoto - 5 min walk
  • Kumamoto-jo Hall - 5 min walk
  • Kumamoto City Hall - 8 min walk
  • Kumamoto Castle - 14 min walk
  • Kumamoto Station Tourist Information Center - 3 min drive

Getting around

  • Fujisakigumae station - 18 min walk
  • Kumamoto Airport (KMJ) - 50 min drive

Restaurants

  • ‪松屋 - ‬2 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪すき家 - ‬3 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk
  • ‪メイドカフェQT - ‬1 min walk

About this property

CANDEO HOTELS KUMAMOTO SHINSHIGAI

Hotel near Kumamoto Castle
CANDEO HOTELS KUMAMOTO SHINSHIGAI provides amenities like an indoor public bath (no minerals) and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a vending machine, and luggage storage
  • A 24-hour front desk and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 380 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • Heating and housekeeping

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,100 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person
  • Nearby parking fee: JPY 1100 per night (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto

Frequently asked questions

Is CANDEO HOTELS KUMAMOTO SHINSHIGAI pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

As of Feb 7, 2025, prices found for a 1-night stay for 2 adults at CANDEO HOTELS KUMAMOTO SHINSHIGAI on Mar 3, 2025 start from P 4,891.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-out is at 11:00 AM.

Where is CANDEO HOTELS KUMAMOTO SHINSHIGAI located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Shinshigai Shotengai and Kumamoto Castle. Sakura Machi Kumamoto and Kumamoto-jo Hall are also within 10 minutes. Fujisakigumae station is 18 minutes by foot and Kumamoto Station is 25 minutes.

CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 474 out of 669 reviews
Rating 8 - Good. 134 out of 669 reviews
Rating 6 - Okay. 37 out of 669 reviews
Rating 4 - Poor. 14 out of 669 reviews
Rating 2 - Terrible. 10 out of 669 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Winnie Yeung

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, new and clean facilities. Good value for money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel- good-sized room (felt brandnew; we stayed in a 4-bedder), classy PJs, comfortable beds, very clean bathroom, above-average breakfast, clean his/hers (with separate key) onsen. Definitely good value for money. Highly recommended.
Stayed 1 night in Dec 2024

8/10 Good

Arun, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Roomy rooms for Japanese style hotel. Great condition of facilities. Only bummer was a no tattoo policy for the hotel spa, which impacted me as a western tourist
Stayed 1 night in Dec 2024

8/10 Good

Dr. Dereece

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Dec 2024

8/10 Good

Kwong Chiu Richard

Liked: Amenities
It’s clean and tidy
Stayed 4 nights in Dec 2024

8/10 Good

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs very helpful, smart and caring
Stayed 2 nights in Dec 2024

10/10 Excellent

MING FAI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we stayed for one night only, the hotel is good to stay, very convenient, close to public transport and easy parking. Sky spa is wonderful!
Stayed 1 night in Dec 2024

10/10 Excellent

MIN, CALVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Paulman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to everything. Nice walking streets closed to cars. Clean and quiet rooms.
Stayed 3 nights in Nov 2024

10/10 Excellent

ching cheng

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Bill

Stayed 3 nights in Oct 2024

8/10 Good

Hui, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms with convenient access to shopping and food options. -1 star for the bathroom as it’s a tight space.
Stayed 1 night in Nov 2024

10/10 Excellent

Bill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few time. This time I tried the spa. Absolutely fantastic! I slept really well after a visit to the spa and sauna. The staff were very nice and helped me get a taxi each day. Since I have been learning some Japanese and trying to speak it they seem more friendly. Except the breakfast guy he’s all business lol
Stayed 1 night in Oct 2024

8/10 Good

Ingela Catrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Hung Ping

Stayed 2 nights in Oct 2024

10/10 Excellent

kouji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Surasit

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 1 night in Oct 2024

2/10 Terrible

Wing Wah

Stayed 2 nights in Oct 2024

8/10 Good

Bill

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed here a few times. Room is spacious with a shower. No coffee you will have to go to 7/11 and get the all in one coffee cup (sandwiches there are amazing ) Didn’t try the spa not sure how welcome naked old white guys are. The staff seem to be uncertain about having a white guy in their hotel. They are nice but speak softly. All in all you can’t go wrong with this hotel. The covered streets just outside are something to experience.
Stayed 2 nights in Oct 2024

8/10 Good

kAZUNARI

Traveled with group
Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Hanyin

Stayed 2 nights in Oct 2024

10/10 Excellent

Chi Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
擁有無敵大浴場的酒店
酒店位置方便，就在市電辛島町附近，check in 時升級了大房間，房間很乾淨整潔，露天浴場很棒，唯早餐一般
Stayed 1 night in Sep 2024

10/10 Excellent

seung min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Shuk Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, excellent space arrangement, comfortable room setting, efficient check in & check out arrangement, plus nice staff team. Also convenient location.
Stayed 3 nights in Sep 2024

8/10 Good

t t

Liked: Cleanliness
Stayed 4 nights in Sep 2024