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"Clean, spacious conviently, very helpful front office staff "

"The on site massage helped me get to sleep. "

"What’s fantastic hotel. Amazing staff, so helpful, we felt very pampered. We had two corner rooms,(well worth the small premium). One room had views of the bullet trains coming and going, plus sunset vistas. The other room had great views of the city and we saw a spectacular sunrise. The only issue we had was the restaurant in the evening, the food was disappointing and our order was incomplete and we were brought the wrong wine. The wine was resolved quickly, given the quality of the food we didn’t bother chasing up the missing dish The breakfast on the other hand was very good, great choice, both local and continental Fantastic parking and we loved the concession price Overall a fantastic stay, that was brilliant value for money in a great location"

"Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing. "

"Everything is good except the smells of smoking in the corridor. Location is fantastic. "

"Property a bit dated but overall good"

"The staff were all friendly and offer nice service but it was a little difficult to communicate with some staff. Only a few knew how to speak English "

"The quality of the hot spring water is excellent for the skin."

"Very convenient for dining options. "