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"Great staff - helped us with recommendations and ordering cabs and reservations always with a smile. Great pool Great breakfast"

"It was very nice. Close to center and walking distance to shops, restaurants and Heraklion archeological museum."

"Lovely, clean, comfortable room; quiet, central location; courteous, efficient staff; lavish breakfast. Best 4* hotel I can remember staying in."

"We stayed at Mitsis Rinela to celebrate a milestone birthday and our anniversary and the experience was flawless from start to finish. Having already stayed at another Mitsis in Rhodes, I expected great service, but Rinela somehow exceeded even that. As vegans, we were especially impressed by how well the resort catered to our dietary needs. From the moment I emailed ahead of our stay, the resort’s in-house nutritionist, Maria, responded promptly and clearly explained our options at every restaurant. When we arrived, she met with us personally to ensure everything was in place and it was. We were introduced to the Executive Chef, Georgios, and Sous Chef, Ionis, who went out of their way to customise our meals. The service across all à la carte restaurants, cafés, and beach bars was simply incredible. We were constantly offered more food and options — the à la carte dining felt limitless, and every meal left us full and happy. It honestly felt like visiting a beloved grandmother who keeps lovingly feeding you. The staff were exceptional; always smiling, always helpful. A special thanks to Sha, Magdalini, Kelly, and Eleni, who made every dining experience extra special. The setting itself is stunning, with a grand pool, private beach, and beautiful architecture — but it’s the people who truly make Mitsis Rinela what it is. I work for a global travel company and can confidently say this was one of the best hospitality experiences I’ve had anywhere in the world!"

"Fantastic location near the Archaeological Museum, restaurants, and bus stops. Friendly and helpful staff. "

"Fantastic property and friendly staff. We had paid the half board with breakfasts and dinners. The food was beyond expectations. It was fresh and delicious. Thank you!"

"Great spot to catch the ferry - only a short walk"

"Absolutely lovely. Cleaners everywhere and everything was spotless. The food was so good and the amount of variety was exceptional. I need to go on a huge diet now! Thanks for an awesome time. "

"Very nice hotel in good location helpful staff"