Kivu Hotels

"It was ot good! No elevator we counted 90 steps Furniture where broken and there where big cocroaches in the room!"

"The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy. "

"The view from the balcony of each cabin is to die for!!! The staff extremely friendly! Food in the restaurelant limited but tasty and very reasonably priced. Now the bad news. Inside the cabins everything is so tired to say the least.The electric sockets practically hanging out. The shower so small you can hardly turn round ( and i am a slim guy). It looks to me like the owner is giving up on it... Such a shame as i really wanted to give high rating..."

"Very nice hotel with outstanding staff. Ill come back again."

"Beautiful setting and view. The comfort and cleaniness of the rooms were amazing. The restuarant and bar services were fantastic"

"This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!"