Hotels with Breakfast in Kivu, Western Province

"The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient. The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room...

"Enjoyed the stay on the serene , quiet and scenic environment. The service and hotel dining is great"

"THIS HOTEL IS NOT AIR CONDITIONED. We chose it because Hotels.com said it was. The manager told us that was “an error” and that he has been trying to get the booking sites to change it but has had no success. This is a malaria area, there are no windows in the rooms but they have sliding glass doors providing a beautiful view of the pool and the lake but, at night, the only way to get cooler air is to leave those sliding doors wide open and use a fan. No screens, no mosquito nets and wide open...

"Nice view, friendly staff! Because of a little mistake the manager invited me for a soup and a dessert for free!"

"It was located near Nyungwe NP. Lovedthe views from our balcony. The staff was outstanding. We enjoyed the entertainment too. "